Hendrick Honda

Colby Colson from Hendrick Honda of Charlotte on South Blvd gets an 11 over 10! Blvd gets an 11 over 10! More

My BMW X5 was repaired by Hendrick Collision Center after a tree limb damaged the windshield, hood and A-Pillar. The damage was just small dents. The repair was just over $6000 which included a new windshiel a tree limb damaged the windshield, hood and A-Pillar. The damage was just small dents. The repair was just over $6000 which included a new windshield, repairing and painting the hood and damaged pillar. They did a great job replacing the windshield and repairing the dents. Everything was put back together correctly for the exception of the driver side, wheel flare trim which was missing all of its fasteners and the passenger door panel. The interior door handle was destroyed, and the locking mechanism was not installed properly so it is stuck down in the door. It appears that whoever had this panel off had no idea what they were doing. The process of painting the hood and damaged pillar area was really not what I was expecting. The hood was repaired; the damaged area was painted and then the rest of the hood was sanded and then sprayed with clearcoat leaving any chips or scratches unpainted. This was a real head scratcher for me because number 1, It looks terrible and 2 this is a luxury vehicle. The pillar was repaired in the same manner. The SUV was returned very clean which was very impressive. I would not recommend this Collision Center. No quality control!! More

I got an oil change and tire rotation. They got me in right in the morning. Andrea was very sweet and informative. They always do an amazing job. 0 complaints. They got me in right in the morning. Andrea was very sweet and informative. They always do an amazing job. 0 complaints. More

“Had an amazing car buying experience with Christopher Robinson! He was professional, patient, and truly cared about finding the right fit for me. Smooth, stress-free, and highly recommended—ask for Chris Robinson! He was professional, patient, and truly cared about finding the right fit for me. Smooth, stress-free, and highly recommended—ask for Christopher!” More

Glen was great and the service was quick and easy. Appreciate the good service during the visit. Appreciate the good service during the visit. More

Marcus was wonderful to work with and got us exactly what we wanted. The Honda odyssey was perfect for our family. we wanted. The Honda odyssey was perfect for our family. More

Grate ,,, sales person (Anais) is as a magnificent person, attentive, good treatment towards me all ways ben help me to get the right number. It was a pleasure meeting her as my sales parson..🙏� person, attentive, good treatment towards me all ways ben help me to get the right number. It was a pleasure meeting her as my sales parson..🙏🙏x 💯 More

DJ was great. Our first trip to the dealership was fast and overall just a great experience. Customer service is fantastic. Sales team seemed all around great peop Our first trip to the dealership was fast and overall just a great experience. Customer service is fantastic. Sales team seemed all around great people. New to the area and would definitely be back. More

My first time getting serviced here. Not one single person greeted me when I pulled in. I had to finally ask the man right there at his desk where I am supposed to go. Through the proces Not one single person greeted me when I pulled in. I had to finally ask the man right there at his desk where I am supposed to go. Through the process of my servicing he said, “thank you for your patience” about a dozen times. It was patronizing. Then when I got in my car after the service, my seat and steering wheel and mirrors were all in a crazy position. I get a little adjustment is needed for a mechanic to get into the car but that was absolutely annoying. Over all, not impressed. More

Worked with Marcus to trade in and he was excellent! Great customer service & super friendly!! Great customer service & super friendly!! More