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Hendrick Honda

Charlotte, NC

4.9
3,537 Reviews

8901 South Blvd

Charlotte, NC

28273

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Showing 3,537 reviews

July 12, 2025

Marcus was very nice and took time describing the features on my new Honda. Very thoughtful and thorough. More

by Wendy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Covington
July 12, 2025

Colby C. was great She was very informative, reasonable, efficient, friendly, and good sense of humor. I would recommend her to anyone interested in buying a More

by lorireaves
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Colby Colson
Jul 16, 2025 -

Hendrick Honda responded

Lorireaves, thank you; we appreciate your feedback! We’re so pleased to hear you enjoyed your visit to Hendrick Honda, and we’re especially glad Colby made such a positive impression. Please let us know if there is anything else we can do for you; we are more than happy to help! Caroline McLane Customer Relations | Hendrick Honda

July 12, 2025

Marcus did a good job of showing us the car and explaining the various options and benefits of the vehicle. He helped us work through a deal with the Sales Manager that we were happy with. He did a More

by john.levicki1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Covington
Jul 16, 2025 -

Hendrick Honda responded

John.levicki1, thank you for sharing your experience! We're glad to hear Marcus took the time to walk you through the vehicle and help find a deal that worked for you. We appreciate your kind words and are happy we could earn your business here at Hendrick Honda! Caroline McLane Customer Relations | Hendrick Honda

July 10, 2025

This is my second time working with Marcus Covington. He is always laid back and makes the process smooth as possible w/o trying to pressure people into an immediate decision. More

by wacorbin1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carter Nast, Marcus Covington
Jul 12, 2025 -

Hendrick Honda responded

Wacorbin1, thank you for your continued trust in our team and for sharing such kind words about your experience with Marcus! We’re thrilled to hear he made the process smooth and pressure-free—that’s exactly the experience we strive to provide. We also appreciate the shoutout to Carter and the rest of our team. Enjoy your new vehicle, and we look forward to seeing you again in the future! Caroline McLane Customer Relations | Hendrick Honda

July 07, 2025

We just purchased a CRV from Hendrick Honda. Marcus our sales representative was excellent in showing us all the features and getting us a great deal. More

by Thughes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Covington
Jul 11, 2025 -

Hendrick Honda responded

Thughes, thank you for sharing your experience! We're so glad to hear Marcus provided excellent support and helped you secure a great deal on your new CR-V. We hope you’re enjoying all the features and appreciate you choosing Hendrick Honda! Caroline McLane Customer Relations | Hendrick Honda

July 07, 2025

Marcus Covington was great with us! He helped us find the perfect car! He answered all our questions and was very patient with us! We are excited and happy with our new purchase More

by Minnie Hughes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Covington
Jul 11, 2025 -

Hendrick Honda responded

Minnie, thank you for your kind feedback! We're so glad to hear Marcus was patient, helpful, and took the time to walk you through every step of the process. It's wonderful to know he helped you find the perfect car—we hope you’re loving your new ride and look forward to seeing you again! Caroline McLane Customer Relations | Hendrick Honda

July 04, 2025

Service is slow and representatives do not attend the customer immediately inspite of the car being ready. More

by Crvboy87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitha Hall
Jul 11, 2025 -

Hendrick Honda responded

Hi Crvboy87, thank you for your feedback. We're sorry to hear that your recent service visit didn’t meet expectations. As we don’t have your full contact information, we’d appreciate the opportunity to review your visit and make things right. Please feel free to reach out to me directly at caroline.mclane@hendrickauto.com or 704.552.3392—we’d love the chance to ensure your satisfaction and earn your business in the future. Caroline McLane Customer Relations | Hendrick Honda

July 03, 2025

Made an appointment to get my car serviced and a state inspection. I have a service plan that covers the oil change, so when I got my invoice, I called to let them know. I had the unfortunate experience o More

by humbug-recons-75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeffery Smith
Jul 11, 2025 -

Hendrick Honda responded

Hi Humbug-recons-75, thank you for your feedback. At the time of your visit, our team didn’t have the necessary warranty information to submit a claim. Once the details were provided, we moved forward accordingly, and we regret any inconvenience the process may have caused. Per Hendrick policy, dash cams must be unplugged before a vehicle enters our shop for safety and privacy reasons. We’ll be sure to secure the wiring more neatly going forward. If you’d like to discuss anything further, please don’t hesitate to reach out to me directly at caroline.mclane@hendrickauto.com or 704-552-3392. Thank you, Caroline McLane Customer Relations | Hendrick Honda

July 03, 2025

a fantastic buyer experience. Marcus knew everything about the vehicle and was patient explaining safety features and how things worked. More

by Ehfranklin47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Covington
Jul 11, 2025 -

Hendrick Honda responded

Ehfranklin47, thank you for the positive review! We're so glad to hear Marcus provided a fantastic buying experience and took the time to walk you through all the features. Enjoy your new ride and we look forward to your next visit! Caroline McLane Customer Relations | Hendrick Honda

July 03, 2025

Marcus Covington was extremely knowledgeable, patient and wonderful to work with. You can tell he is passionate about his profession and he enjoys his job which translates to great service. More

by Val
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Covington
Jul 11, 2025 -

Hendrick Honda responded

Val, thank you for the wonderful review! We're thrilled to hear Marcus made your Honda Passport experience such a positive one. Please let us know if there is anything else we can do for you; we are more than happy to help! Caroline McLane Customer Relations | Hendrick Honda