Hendrick Honda
Charlotte, NC
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Appointment scheduled for oil change and simultaneous NC State Inspection. They took me on time, gave me an almost immediate synopsis of the inspection results and had me out of the dealership in just over State Inspection. They took me on time, gave me an almost immediate synopsis of the inspection results and had me out of the dealership in just over an hour...which included addressing a tire alignment discovered as part of the inspection. More
Back at Hendrick Honda again and it was the same great experience. Sutton actually listens instead of trying to convince you. He found me a used car that fit my lifestyle and my budget. experience. Sutton actually listens instead of trying to convince you. He found me a used car that fit my lifestyle and my budget. More
One thing that stood out about Sutton was how patient he was with me. I was very unsure at first and kept going back and forth between a few choices, but he never showed frustration. Instead, he helped me c was with me. I was very unsure at first and kept going back and forth between a few choices, but he never showed frustration. Instead, he helped me compare everything carefully so I could understand what I was getting. That level of patience made my experience at Hendrick Honda feel very genuine. More
I’m really glad I came to Hendrick Honda and worked with Sutton. He was very easy to talk to and took the time to understand what I was looking for. Instead of pushing me, he guided me through my choices an Sutton. He was very easy to talk to and took the time to understand what I was looking for. Instead of pushing me, he guided me through my choices and helped me find something that fit my needs. The whole experience felt relaxed and well handled. More
My experience at Hendrick Honda was positive because Sutton kept everything clear and straightforward. I liked that he didn’t overcomplicate things or rush me into a decision. He stayed patient and made Sutton kept everything clear and straightforward. I liked that he didn’t overcomplicate things or rush me into a decision. He stayed patient and made sure I was comfortable with every step. It felt like he genuinely cared about helping me make the right choice. More
Jeffrey is always the best whenever I bring my car in, super nice and helpful, and is great at telling me what my car needs since I plan to keep her forever. super nice and helpful, and is great at telling me what my car needs since I plan to keep her forever. More
Austin Davidson is the best service advisor ever! !!! I can not sing his praises enough!! A++. I will always send my fellow Honda owners to him!!!! I trust him and any repairs he says I need! !!! I can not sing his praises enough!! A++. I will always send my fellow Honda owners to him!!!! I trust him and any repairs he says I need! More
Very pleasant experience. Andrea was very courteous and professional. She explained everything very well and reviewed the vehicle service agreement that applied to my Ridgelin Andrea was very courteous and professional. She explained everything very well and reviewed the vehicle service agreement that applied to my Ridgeline. While waiting in the lounge I spoke with Michelle about the dealership and my satisfaction of my vehicle. We had a wonderful conversation, and it made my wait time more enjoyable. More






