Hendrick Honda
Charlotte, NC
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Ryan was my service advisor and he is the reason I will not be returning. I have bought 4 cars from you and have been a loyal customer for about 30 years. I won’t be back. He was rude to me from the second not be returning. I have bought 4 cars from you and have been a loyal customer for about 30 years. I won’t be back. He was rude to me from the second I drove in. For example, he came to get me 2 hours later to tell me my oil change was done, then when I got up to pack up my book and water and looked up, he was gone. I couldn’t find him. I walked around like a fool looking for him. Someone else came to get me when they saw me looking for him. Of course Ryan was looking at me like how dare I not just teleport to his desk. I have never felt like this at your dealership. He made me feel like crap. I asked him one question and he raised his voice that the whole room turned to look at me. I don’t appreciate being made to feel like this. So, thanks for the many years of service. I won’t be back. More
Everyone was friendly, helpful and answered my questions. I had an appointment and the inspection and oil change was completed quickly with no problems. I had an appointment and the inspection and oil change was completed quickly with no problems. More
I bought my car from Hendrick Honda and I take it there for all services. I have nearly 200K miles on my car and it runs just as efficiently as when I bought it in 2014. I get great service that I trust for all services. I have nearly 200K miles on my car and it runs just as efficiently as when I bought it in 2014. I get great service that I trust at Hendrick Honda. More
I’ve been going to Hendrick Honda for years because the service is amazing. Friendly, knowledgeable staff who really take the time to work with you and make sure you leave the dealership with a great deal service is amazing. Friendly, knowledgeable staff who really take the time to work with you and make sure you leave the dealership with a great deal on a great car. More
Even though I usually don’t enjoy car-buying, Colby made it easy and painless! She never pressured me and answered all my questions. Then, when I went to Tim M. for finance, it was the same! He was knowledg it easy and painless! She never pressured me and answered all my questions. Then, when I went to Tim M. for finance, it was the same! He was knowledgeable and fast as well as super friendly. More
Colby was amazing to work with, she was fast and got me the deal I wanted. Everything was smooth with the lease and paperwork process, car was washed and filled with gas when I was done. Customer service the deal I wanted. Everything was smooth with the lease and paperwork process, car was washed and filled with gas when I was done. Customer service is top notch, this is the 2nd car I bought there in the last two years. I will be back next year for another. Hondas are safe and affordable first cars for new drivers. Very pleased. More






