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Hendrick Honda

Charlotte, NC

4.9
3,960 Reviews

8901 South Blvd

Charlotte, NC

28273

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Showing 3,960 reviews

January 08, 2026

Ryan was my service advisor and he is the reason I will not be returning. I have bought 4 cars from you and have been a loyal customer for about 30 years. I won’t be back. He was rude to me from the second More

by Nope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Johnson
Jan 09, 2026 -

Hendrick Honda responded

Hi Nope, we’re unable to locate a visit at our location matching this description, and the service advisor named does not recall this interaction. We are also aware there is an advisor with the same name at the Honda of Concord location, so it’s possible this experience occurred elsewhere. That said, it is never our intention for any customer to feel disrespected. We would appreciate the opportunity to review this further with your full name, as we’re unable to locate your screen name in our system. Please contact me directly at 704-552-3376 or caroline.mclane@hendrickauto.com so we can look into this further. Thank you ~ Caroline McLane | Customer Relations | Hendrick Honda

January 07, 2026

Clean, organized and professional . Service completed in timely manner. Staff (Dustin) friendly and kept me up to date on service. More

by Pia51451
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
Jan 09, 2026 -

Hendrick Honda responded

Pia51451, thank you for the 5-star review! We’re glad to hear your service visit was clean, organized, and completed in a timely manner. Dustin will appreciate the recognition for keeping you informed throughout the process. Thank you for choosing Hendrick Honda—we look forward to seeing you again! ~ Caroline McLane | Customer Relations | Hendrick Honda

January 07, 2026

I had a good experience. The service was done quickly. The man who helped me was Jonathan. He was efficient and professional. More

by Robinzion822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Sullivan
Jan 09, 2026 -

Hendrick Honda responded

Robinzion822, thank you for the 5-star review! We’re glad to hear your service was completed quickly and that Jonathan provided efficient, professional care. We truly appreciate your trust in Hendrick Honda and look forward to your next visit! ~ Caroline McLane | Customer Relations | Hendrick Honda

January 06, 2026

Everyone was friendly, helpful and answered my questions. I had an appointment and the inspection and oil change was completed quickly with no problems. More

by darleneplatte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Barker, Andrea Bedoya-Perez
Jan 08, 2026 -

Hendrick Honda responded

Darleneplatte, thank you for the 5-star review! We’re glad to hear your service visit was quick and seamless and that Glen and Andrea provided friendly, helpful support while answering all your questions. We truly appreciate you choosing Hendrick Honda and look forward to your next visit! ~ Caroline McLane | Customer Relations | Hendrick Honda

January 01, 2026

I bought my car from Hendrick Honda and I take it there for all services. I have nearly 200K miles on my car and it runs just as efficiently as when I bought it in 2014. I get great service that I trust More

by cjogger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Smith
Jan 02, 2026 -

Hendrick Honda responded

Cjogger, thank you for the 5-star review and for trusting Hendrick Honda for both your purchase and all your service needs over the years! We’re thrilled to hear your vehicle is still running strong at nearly 200K miles. Jeffery will appreciate the recognition, and we look forward to continuing to take great care of you and your Honda! ~ Caroline McLane | Customer Relations | Hendrick Honda

January 01, 2026

Very well managed business. Sales staff are not overselling rather helping to understand all the car options. More

by Ddawg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Loebrich, Marcus Covington, Mark Hinds
Jan 02, 2026 -

Hendrick Honda responded

Ddawg, thank you for the 5-star review! We appreciate your feedback and are glad to hear our team focused on helping you understand your options without pressure. James, Marcus, and Mark will be happy to see your kind words. Thank you for choosing Hendrick Honda—we truly appreciate your recommendation! ~ Caroline McLane | Customer Relations | Hendrick Honda

January 01, 2026

I’ve been going to Hendrick Honda for years because the service is amazing. Friendly, knowledgeable staff who really take the time to work with you and make sure you leave the dealership with a great deal More

by Hondadriver
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tomas De Felice, Sean McLane, Tim Mcguire
Jan 02, 2026 -

Hendrick Honda responded

Hondadriver, thank you for the 5-star review and for your continued loyalty to Hendrick Honda! We’re so glad to hear our team consistently provides friendly, knowledgeable service and helps ensure you leave with a great deal on a great car. Tomas, Sean, and Tim will appreciate the recognition. We truly value your trust and look forward to serving you again! ~ Caroline McLane | Customer Relations | Hendrick Honda

January 01, 2026

Great buying experience. Relaxed and patient sales team. Colby was super knowledgeable about the vehicles we looked at. More

by magneto70haziest
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colby Colson
Jan 02, 2026 -

Hendrick Honda responded

Magneto70haziest, thank you for the 5-star review! We're glad to hear you had a relaxed and transparent buying experience. Colby will be happy to know her knowledge and patience made a difference. We truly appreciate your recommendation and thank you for choosing Hendrick Honda! ~ Caroline McLane | Customer Relations | Hendrick Honda

December 31, 2025

Even though I usually don’t enjoy car-buying, Colby made it easy and painless! She never pressured me and answered all my questions. Then, when I went to Tim M. for finance, it was the same! He was knowledg More

by KG
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie Lopez, Shane Bowles, Colby Colson, Tim Mcguire
Jan 02, 2026 -

Hendrick Honda responded

KG, thank you for the 5-star review! We're so glad Colby and Tim made your car-buying experience easy, painless, and pressure-free. Ronnie, Shane, and the rest of our team appreciate your kind words as well. Congratulations on your new vehicle, and thank you for recommending Hendrick Honda! ~ Caroline McLane | Customer Relations | Hendrick Honda

December 30, 2025

Colby was amazing to work with, she was fast and got me the deal I wanted. Everything was smooth with the lease and paperwork process, car was washed and filled with gas when I was done. Customer service More

by Daniellehuntshomes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colby Colson
Dec 31, 2025 -

Hendrick Honda responded

Daniellehuntshomes, thank you for the 5-star review! We’re so glad to hear Colby made your experience fast, smooth, and hassle-free. It means a lot that you’ve chosen Hendrick Honda again, and we truly appreciate your loyalty. We look forward to helping you again next year—enjoy your Honda! ~ Caroline McLane | Customer Relations | Hendrick Honda

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