Hendrick Honda

I had a wonderful experience leasing my new 2021 Honda Pilot !! Colby Colson did an outstanding job as my salesman. She listened to my request and worked so effectively and efficiently to find my perfect Pilot !! Colby Colson did an outstanding job as my salesman. She listened to my request and worked so effectively and efficiently to find my perfect car. Shane, Malachi. Sean, & Adam provides great customer service as my deal was being finalized and financed . More

Jamie, Melissa, Chris and Lane were very professional, knowledgeable and excellent to work with! Our experience at the dealership was made easy and one we will share with others. Customer care and service knowledgeable and excellent to work with! Our experience at the dealership was made easy and one we will share with others. Customer care and service were a top priority. More

Extremely misleading. First of all, we went to the Honda site to "build" a vehicle, (and we did read the fine print) and then went in and were told by the sellers that the site is "misleading" and that thos site to "build" a vehicle, (and we did read the fine print) and then went in and were told by the sellers that the site is "misleading" and that those prices don't apply to anything they offer. None of the leasing deals Honda said they were offering were honored by this dealership. They did not inform me that many of the charges they added to my lease were optional and I could choose not to include them (in fact, they told me I had to pick and all the choices given included optional add-ons—no choice to opt completely out). When we went back to them about it, they said "well it's our word against yours." Poor customer service, lying sellers and financial advisers, and not worth your time or money. They won't give you straight numbers and everytime you ask for information, they go rework the numbers to come out with completely different things that in no way match up or are comparable. They'll lie to your face, then say you can't prove they lied after the fact (instead of saying they didn't lie, which is telling). I'm incredibly disappointed as this is my third car at this dealership. No loyalty to their customers. If you're doing business with them, record your conversations because you can't trust a word they say. They're certainly friendly but it's all a sham. More

Perform 20-039 Noncompliance Recall and NC State Inspection. Q. Nguyen was very professional, courteous, and kept me informed to every stage my car was in. Thank you Q. Inspection. Q. Nguyen was very professional, courteous, and kept me informed to every stage my car was in. Thank you Q. More

This location is very clean and employees are wearing their mask and practicing safety measures. I saw steering whe plastic cover being place on each vehicle. Their were two men that assisted me and both their mask and practicing safety measures. I saw steering whe plastic cover being place on each vehicle. Their were two men that assisted me and both were very helpful. Customer was very nice. More

Hendrick Honda is great for sales and service. The Service Advisor Andrea Bedoya-Perez is very knowledgeable and helpful. She always explains everything to us and we feel she has our best interest in Service Advisor Andrea Bedoya-Perez is very knowledgeable and helpful. She always explains everything to us and we feel she has our best interest in mind when we have an issue with our minivan. I highly recommend Hendrick Honda. Plus, they have the best cars!!! More

Great service & friendly atmosphere. When I went for my first maintenance appointment & state inspection they had me in and out quickly & in the expected timeframe. The waiting area is great, and the fish first maintenance appointment & state inspection they had me in and out quickly & in the expected timeframe. The waiting area is great, and the fish tank is a nice tou much. More

The service advisor explained me what is going on with my vehicle in simple term that I can understand and what it will take to fix the problem with my vehicle. The service was excellent. vehicle in simple term that I can understand and what it will take to fix the problem with my vehicle. The service was excellent. More

The dealership, and the sales person, went over and above what I expected. The purchase experience was effortless, and the dealership honored the Costco Auto Program pricing as promised. More, the transactio what I expected. The purchase experience was effortless, and the dealership honored the Costco Auto Program pricing as promised. More, the transaction was done over telephone, and the sales person brought my new car and paperwork to my home. There, the sales person went over the paperwork to be signed, including 0% APR financing, performed a walk-through of the car and satisfied questions I had. More

Manny Dasilva is genuinely working for the best deal for his customers. I have leased 4 Honda Accords from him at Hendrick Honda. He truly strives to make sure his clients know all the options with auto fea his customers. I have leased 4 Honda Accords from him at Hendrick Honda. He truly strives to make sure his clients know all the options with auto features, finance, DMV, and insurance needs. Manny does it all while making one feel comfortable about their decision making choices! I look forward to doing business with Manny again and auto- servicing at Hendrick Honda! Thank-you, Bev Cranford, More