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Hendrick Honda

Charlotte, NC

4.9
3,455 Reviews

8901 South Blvd

Charlotte, NC

28273

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Showing 3,455 reviews

February 22, 2021

Hendrick Honda has achieved a national reputation for excellence, and it's a reputation that's totally deserved. Not only are they consistently as professional as you'd hope for, they're also warm and h More

by Mike Mc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph L in Finance -- great to work with, Manny Dasilva
Feb 23, 2021 -

Hendrick Honda responded

Wow! This is an amazing review Mike! It is one thing to earn your business one time, but to keep earning it is another entirely. I am so glad that we have been able to continuously provide that top tier service we aim for. The team will be so happy to hear your kind words! Thank you so much for taking the time to review us and please let us know if there is anything we might be able to help you with I Melanie Colombo I Customer Relations I Hendrick Honda

Feb 24, 2021 -

Mike Mc responded

You deserve every bit of praise you receive! Mike

February 22, 2021

Don Gunn was very professional and knowledgeable about the issues with my Honda Accord. He explained the findings of the diagnostic testing in terms that a woman could understand. I trust Don Gunn with my More

by jama3651
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Gunn
Feb 23, 2021 -

Hendrick Honda responded

Thanks for this awesome review about Don! I am glad to hear that he was able to help you out! Please let us know if there is anything we might be able to help you with I Melanie Colombo I Customer Relations I Hendrick Honda

February 22, 2021

Excellent service within the service department they are the best when they need to take care of my car and the services and quality they provided. Thank you More

by mland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Sanford
Feb 23, 2021 -

Hendrick Honda responded

We really appreciate your positive review! Thank you for trusting us with your car! Please let us know if there is anything we might be able to help you with I Melanie Colombo I Customer Relations I Hendrick Honda

February 22, 2021

Excellent problem solving on my car rattle and service completed to address it. I have not heard the rattle since my service visit. Thank you! More

by Cary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clarissa Parks
Feb 23, 2021 -

Hendrick Honda responded

It is great to hear that we were able to help you out, Cary! Thank you for taking the time to review us and please let me know if there is anything we may be able to help you with. I Melanie Colombo I Customer Relations I Hendrick Honda

February 19, 2021

Don was an excellent help, friendly, and professional. He remembered me from previous routine maintenance and made sure I felt welcomed and taken care of. I highly recommend Don. More

by lcp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Gunn
Feb 23, 2021 -

Hendrick Honda responded

Thanks for the kind words! Don is great and we are so lucky to have him on our team! Please let us know if there is anything we might be able to help you with I Melanie Colombo I Customer Relations I Hendrick Honda

February 19, 2021

Casey was amazing and was always very professional. They attended to my vehicle without delay and am happy with their service. They told me how long it would take and delivered when they promised! More

by vijay.srinivasan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey McGuire
Feb 23, 2021 -

Hendrick Honda responded

Casey is great and I am glad that he was able to help you out. Please let us know if there is anything we might be able to help you with in the future I Melanie Colombo I Customer Relations I Hendrick Honda

Feb 23, 2021 -

vijay.srinivasan responded

if anything, I will be in touch. Thanks.

February 18, 2021

Jay was great Very patient and professional Jay helped Jay was great Very patient and professional Jay helped us find the perfect car for our daughter. He let us test drive several models until we foun More

by cmvincent4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Levin
Feb 19, 2021 -

Hendrick Honda responded

Jay is great and I am happy to hear that he was able to help you. Please let us know if there is anything we might be able to help you with I Melanie Colombo I Customer Relations I Hendrick Honda

February 17, 2021

I brought my CVR in for an inspection. Andrea told me how long the service would take and what services would be done on my vehicle. The inspection was done in a shorter time than expected! Andrea is s More

by Debbie Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Bedoya-Perez
Feb 22, 2021 -

Hendrick Honda responded

Debbie, thank you for sharing your positive experience! Andrea is great and I am glad that she was able to help you out. Please let us know if there is anything we might be able to help you with I Melanie Colombo I Customer Relations I Hendrick Honda

February 17, 2021

We brought our car in for a recall. I was able to schedule and have the car repaired at our convenience and were allowed to leave the car with Hendrick over a long weekend as we were out of town. Th More

by dvivonasr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Smith
Feb 19, 2021 -

Hendrick Honda responded

Thanks so much for this positive review! I am glad we could help you out. Please let us know if there is anything we might be able to help you with I Melanie Colombo I Customer Relations I Hendrick Honda

February 17, 2021

Extremely Professional Fast ServiceFocused on Customer Extremely Professional Fast Service Focused on Customer Service Dennis Sanford comes Highly Recommended Hendrick Honda does everything Right I w More

by ruellek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Sanford, Sean McLane
Feb 22, 2021 -

Hendrick Honda responded

Ruellek, thank you for the high star rating! Please let us know if there is anything we might be able to help you with I Melanie Colombo I Customer Relations I Hendrick Honda

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