Hendrick Honda

Hendrick Honda (Charlotte, NC) service department is top notch. They have never failed to exceed my expectations. Although I usually deal with Jeffrey Smith, who is great in his own right), the last visit I notch. They have never failed to exceed my expectations. Although I usually deal with Jeffrey Smith, who is great in his own right), the last visit I dealt with Jon Gunn. I had three wheels repaired (curb chatter). Jon took care of my needs, arranged a courtesy car (I live 25 miles away in SC) and made sure that all my needs were met in a timely manner. He was polite, knowledgeable and very professional. Jon was a pleasure to deal with. I highly recommend Hendrick Honda. Their sales department is as good as their service department. 5 stars from me and thank you Jon. More

Really great job by Justin. Was able to answer all of my questions to ensure that we are having the car serviced for what needed to be done and nothing in excess or would be unnecessary. Great job questions to ensure that we are having the car serviced for what needed to be done and nothing in excess or would be unnecessary. Great job More

Troy Rivens is the reason I bought a second accord from you!! Jeffrey Robinson. I may return to buy another car in the future at Hendrick Honda you!! Jeffrey Robinson. I may return to buy another car in the future at Hendrick Honda More

The people at Hendrick Honda were great. Chris Robinson helped me with the purchase of my 2020 Honda Civic Si. It was a smooth transaction and he got me in and out. It was a great experience. helped me with the purchase of my 2020 Honda Civic Si. It was a smooth transaction and he got me in and out. It was a great experience. More

I never take my car anywhere else for service. Customer service and repair service is top notch! The waiting area is very nice and relaxing. service and repair service is top notch! The waiting area is very nice and relaxing. More

Very disappointed that the service department took advantage of a 65 yr old woman for services that were around $160 to flush the break fluid. The Honda Certified mechanic i used for my 19 yr old Acc advantage of a 65 yr old woman for services that were around $160 to flush the break fluid. The Honda Certified mechanic i used for my 19 yr old Accord said this was unnecessary and a money maker. The warranty on my 2016 CRV (the one serviced this past Saturday) runs out in January, 2021. With only 21,000 miles i feel i'm better serviced by Asian Works as they are trustworthy-Hendrick Honda service dept is NOT. My sister and a friend both purchased autos from Hendrick Honda within the past 5 yrs HAD THE SAME EXPERIENCE. More

Great visit. I arrived 30 minutes early for my appt and they were able to get started immediately. Work was done in 1.5 hours which is reasonable. they were able to get started immediately. Work was done in 1.5 hours which is reasonable. More