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Hendrick Honda

Charlotte, NC

4.9
3,457 Reviews

8901 South Blvd

Charlotte, NC

28273

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Showing 3,457 reviews

August 05, 2020

Best in the business from sales to service. A cut above the rest in every aspect. Carlos Zarama gave me a deal I couldnt live without in a car i absolutely love, Mon Nguyen got me financed in brand a new c More

by ttraviscochran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Gunn, Carlos Zarama
Aug 05, 2020 -

Hendrick Honda responded

Thanks so much for this awesome review! I'll make sure to pass this along to Carlos, he'll be so happy to hear! Please let us know if there is anything we might be able to help you with I Melanie Colombo I Customer Relations I Hendrick Honda

August 05, 2020

This dealership provided my family amazing service. It was quick and easy. I would recommend this place to anyone who are customers of Honda. Friendly service as well. More

by Tuan
Customer Service
Recommend Dealer
Yes
Employees Worked With
Dennis Sanford
Aug 05, 2020 -

Hendrick Honda responded

Tuan, we really appreciate your positive review! Please let us know if there is anything we might be able to help you with I Melanie Colombo I Customer Relations I Hendrick Honda

August 03, 2020

I have used HH fir the past 11 years. Always rate 10/10. All service dept team have been courteous and efficient. Feel very com More

by Mccaind92
Customer Service
Recommend Dealer
Yes
Employees Worked With
Don Gunn
Aug 08, 2020 -

Hendrick Honda responded

Thank you for the high star rating and your continued business! Please let us know if there is anything we may be able to help you with. Melanie Colombo I Customer Relations I Hendrick Honda

August 03, 2020

Clarissa Parks and Hendrick Honda are GREAT! Clarissa has helped me service all three of my cars. She is professional, knowledgeable, personable, and pleasant to work with. Thank you for keeping me moving Cl More

by tdavis0928
Recommend Dealer
Yes
Employees Worked With
Clarissa Parks
Aug 08, 2020 -

Hendrick Honda responded

We really appreciate your positive review! It is so great to hear that Clarissa has been able to help you out. Please let us know if there is anything we may be able to help you with. Melanie Colombo I Customer Relations I Hendrick Honda

August 03, 2020

awesome dealership From the moment i stepped into the Showroom (where salesman Chip Chamberlin approached me in seconds and was extremely pleasant, asked if he could hel More

by Ray L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Loebrich, Andrew Patteson, Chip Chamberlin, Richard Greene
Aug 08, 2020 -

Hendrick Honda responded

Wow, what a wonderful review about our team. Top customer service is our main priority and I am glad to hear that the team worked together to provide you with it. I'm sure the team will be happy to hear your kind words. Please let us know if there is anything we may be able to help you with. Melanie Colombo I Customer Relations I Hendrick Honda

August 02, 2020

Called Hendrick Honda to ask how the need for tire service is determined - whether by visual inspection or by mileage or what... Employee ‘R’ let his impatience and irritation with my questions show a More

by K
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Ryan, Jason
Aug 08, 2020 -

Hendrick Honda responded

So sorry to hear about your experience at the dealership. I'd like to get to the bottom of this and see if there is any way we can correct this for you and earn your trust again. When you get a chance, can you send me an email at melanie.colombo@hendrickauto.com? Melanie Colombo I Customer Relations I Hendrick Honda

July 31, 2020

My visit on Tues to have my car serviced and inspected went very well. Justin Napoli my service advisor was very efficient in checking me in and answering my questions. I would highly recommend him. The More

by Ddyak
Recommend Dealer
Yes
Employees Worked With
Justin Napoli
Aug 02, 2020 -

Hendrick Honda responded

Thanks so much! I'm sure the entire team will be so happy to hear about your experience! Please let us know if there is anything we might be able to help you with I Melanie Colombo I Customer Relations I Hendrick Honda

July 31, 2020

Not only am I blessed to work here, but I also am a customer. I’m an eight time Honda owner and my eight purchase was here at Hendrick Honda. I totally believe in the product before I even start in More

by chipchamberlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Sanford, Ronnie Russell, Chip Chamberlin
July 31, 2020

Slow service. Had an appointment for oil filter and state inspection. Took over two hours. No one gave any idea of when my vehicle would be ready. Nor where there any apologies for taking so long More

by Rfjohnson53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Cannon
Aug 02, 2020 -

Hendrick Honda responded

Sorry about that! I'll definitely get with the team about this and see how we can improve. Thank you for taking the time to rate us and please let me know if there is anything we might be able to help you with I Melanie Colombo I Customer Relations I Hendrick Honda

July 31, 2020

The atmosphere was relaxing and enjoyable for my wife and I. The staff was informative and very helpful. Our salesman, Tom Robinson was the best. I recommend Hendrick Honda to anyone looking to purchase a ve More

by Torrencec58
Recommend Dealer
Yes
Employees Worked With
Joseph Gamati, Tom Robinson
Aug 02, 2020 -

Hendrick Honda responded

Thank you for the high star rating! Please let us know if there is anything we might be able to help you with I Melanie Colombo I Customer Relations I Hendrick Honda

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