
Hendrick Honda
Charlotte, NC
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Best in the business from sales to service. A cut above the rest in every aspect. Carlos Zarama gave me a deal I couldnt live without in a car i absolutely love, Mon Nguyen got me financed in brand a new c the rest in every aspect. Carlos Zarama gave me a deal I couldnt live without in a car i absolutely love, Mon Nguyen got me financed in brand a new car with me being a first time buyer and my credit was not great. And Don Gunn and his service department should be a Nascar pit crew. Im always in and out in a flash. All the best fellas Travis Cochran in Charlotte More
This dealership provided my family amazing service. It was quick and easy. I would recommend this place to anyone who are customers of Honda. Friendly service as well. was quick and easy. I would recommend this place to anyone who are customers of Honda. Friendly service as well. More
Clarissa Parks and Hendrick Honda are GREAT! Clarissa has helped me service all three of my cars. She is professional, knowledgeable, personable, and pleasant to work with. Thank you for keeping me moving Cl helped me service all three of my cars. She is professional, knowledgeable, personable, and pleasant to work with. Thank you for keeping me moving Clarissa & Hendrick Honda!!! More
awesome dealership From the moment i stepped into the Showroom (where salesman Chip Chamberlin approached me in seconds and was extremely pleasant, asked if he could hel From the moment i stepped into the Showroom (where salesman Chip Chamberlin approached me in seconds and was extremely pleasant, asked if he could help, guided me and moved me along with the process of finding me the right vehicle for my needs. Thank you Chip.) When i came back with my family to test drive the Pilot , Chip was off duty but set me up with salesman Mr Greene so i could see if my family liked the vehicle. Mr Richard Greene was extremely pleasant as well. We test drove the Pilot and loved it. A few days later after doing my homework on what the price of the vehicle should be, Chip reached out to me to see if i was interested in the vehicle. I told him everything on my wish list and he went to work finding me my Pilot. The next day he called me and told me he located a Pilot that fits all my needs but it had to be transported to the South Blvd location. The pilot came in, i went to the dealership and Chip and his manager Mr Patteson( a very pleasant man as well) made sure i was happy with my deal. I then went thru the finance dept with a breeze with Mr James Loebrich and everything went smooth ( another good guy). I would like to say that being almost 60yrs old i have bought a lot of vehicles in my day and this dealership was the best experience i have ever had. I also just want to add that My second best experience ever was at Hendrick Mini on Independence blvd last year when i purchased two Countryman. The Hendrick organization obviously knows how to run a successful company and train there employees extremely well. Thank you for the wonderful experience. More
Called Hendrick Honda to ask how the need for tire service is determined - whether by visual inspection or by mileage or what... Employee ‘R’ let his impatience and irritation with my questions show a service is determined - whether by visual inspection or by mileage or what... Employee ‘R’ let his impatience and irritation with my questions show and so I asked to talk to a manager. It sounded as though ‘R’ was handing the phone to manager ‘J’ as he was clearly talking to him then and there, but the call was instead sent to voice mail. Manager ‘J’ never called back. Honda Corporate gave me this website for feedback. As someone who has experienced a blowout I need to be able to have a better conversation about tires than Hendrick Honda was willing to have. More
My visit on Tues to have my car serviced and inspected went very well. Justin Napoli my service advisor was very efficient in checking me in and answering my questions. I would highly recommend him. The went very well. Justin Napoli my service advisor was very efficient in checking me in and answering my questions. I would highly recommend him. The waiting area was clean and everyone was wearing a mask. Since purchasing my car here, I always have my service done here and have always been pleased. More
Not only am I blessed to work here, but I also am a customer. I’m an eight time Honda owner and my eight purchase was here at Hendrick Honda. I totally believe in the product before I even start in customer. I’m an eight time Honda owner and my eight purchase was here at Hendrick Honda. I totally believe in the product before I even start in the car business. More
Slow service. Had an appointment for oil filter and state inspection. Took over two hours. No one gave any idea of when my vehicle would be ready. Nor where there any apologies for taking so long inspection. Took over two hours. No one gave any idea of when my vehicle would be ready. Nor where there any apologies for taking so long More
The atmosphere was relaxing and enjoyable for my wife and I. The staff was informative and very helpful. Our salesman, Tom Robinson was the best. I recommend Hendrick Honda to anyone looking to purchase a ve I. The staff was informative and very helpful. Our salesman, Tom Robinson was the best. I recommend Hendrick Honda to anyone looking to purchase a vehicle. More