Hendrick Honda
Charlotte, NC
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I work with Jonathan Thompson John was great very understands with my needs and very accommodating also had a lot of knowledge pertaining to my vehicle. Thank you. understands with my needs and very accommodating also had a lot of knowledge pertaining to my vehicle. Thank you. More
"Excellent service at Honda. They serviced my car's transmission and everything went perfectly. Dustin Best was very friendly and explained the whole process to me. Highly recomm They serviced my car's transmission and everything went perfectly. Dustin Best was very friendly and explained the whole process to me. Highly recommended!" More
Had no idea we would be doing this today but my husband surprised me with a new lease. The experience has been very positive and at no time has there been any pressure. Our salesman has been very good at a surprised me with a new lease. The experience has been very positive and at no time has there been any pressure. Our salesman has been very good at answering any of our questions and has gone over and above to make this process easy. He has been so helpful in getting us the car that we wanted even though it wasn’t at the dealership. We have dealt with Honda dealerships for a long time and plan on always be a satisfied Honda customer. Would highly recommend Hendrix Honda and Marcus as a caring salesperson. More
The facility is excellent and customer-centric. People are pleasant. I was a certified mechanic in an earlier life and have seen it from the inside. They are very well managed. Until now, I've People are pleasant. I was a certified mechanic in an earlier life and have seen it from the inside. They are very well managed. Until now, I've only ever dealt with Hendrick's service team on warranty and recall services. We elected to use them for a windshield replacement at extraordinarily high cost (we wanted Honda glass). The estimate was 3 times a Safelite quote, but apparently that wasn't enough. The advisor's final invoice sloppily double charged us for labor they farmed out. It took us an hour with their service manager to correct it. I hope he addressed it with his advisor. Use them if you like, but scrutinize the bill before you pay it. More
Marcus was very informative. Leading us through all car features. Enjoyed working with him. He answered all our questions. I recommend working with him in new car purchases. Leading us through all car features. Enjoyed working with him. He answered all our questions. I recommend working with him in new car purchases. More
This is my second car from Sutton Hicks! ! I’m am thoroughly please!! Thanks Hendrick Honda & Sutton for your excellent customer service!! 10/10 ! I’m am thoroughly please!! Thanks Hendrick Honda & Sutton for your excellent customer service!! 10/10 More
Had a great visit to Hendrick Honda this past weekend. Spent some time with two of the best in the business, Michelle (Munavalli) and Colby (Colson). It was time well spent for sure. I ended up leaving wi Spent some time with two of the best in the business, Michelle (Munavalli) and Colby (Colson). It was time well spent for sure. I ended up leaving with the car I'd been eyeing since it was announced. The new 26' Prelude. Right off the showroom floor. Really glad I'd been in contact with Colby because she it all happen. I understand why she has all those awards on her desk. Top-tier experience. I highly, highly, highly recommend. More
We found a mid size suv we liked online, communicated with the dealer initially online, then made an appointment to view and test drive at our convenience. Our sales associate Dana was awesome, very cust with the dealer initially online, then made an appointment to view and test drive at our convenience. Our sales associate Dana was awesome, very customer friendly and focused. She helped us get familiar with the car, test drive and then walked us through the purchase process. The purchase process is always very lengthy due to all the paperwork required to be completed, mostly for state, federal and leagal reasons, however don’t let this slow you down as your dealer sales and finance folks, James on ours, will walk you through. You’ll be glad you had patience once you drive away in your new vehicle! More






