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Hendrick Honda

Charlotte, NC

4.9
3,471 Reviews

8901 South Blvd

Charlotte, NC

28273

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Showing 3,471 reviews

June 09, 2020

As always our service advisor Don Gunn did an exceptional job helping me. He’s so good that I’d rather not go there if he’s not working. More

by Jclaugherty
Recommend Dealer
Yes
Employees Worked With
Don Gunn
Jun 10, 2020 -

Hendrick Honda responded

Don will be so happy to hear about this awesome review! Thank you so much for taking the time to rate us and please let us know if there is anything we might be able to help you with I Melanie Colombo I Customer Relations I Hendrick Honda

June 09, 2020

Great help with extended warranty claim Andrea was super helpful getting an engine repair completed under an extended warranty. We have had many other good service experiences with Hendrick More

by jeffpauly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Evans, Yvette Kerns
Jun 10, 2020 -

Hendrick Honda responded

This is so great to hear! Andrea does a great job for us and I am glad that she was able to continue that with you. Please let us know if there is anything we might be able to help you with I Melanie Colombo I Customer Relations I Hendrick Honda

June 09, 2020

I loved working with Melissa! She’ll be my go to girl next time I’m in the market too. The whole process was great. More

by maistovictoria
Recommend Dealer
Yes
Employees Worked With
Melissa Evans
Jun 13, 2020 -

Hendrick Honda responded

I'll be sure to pass along this kind review to Melissa! Thank you so much for taking the time to review us. Please let us know if there is anything we might be able to help you with I Melanie Colombo I Customer Relations I Hendrick Honda

June 08, 2020

😃😃😃😃😃😃 Andrea Perez was a delightful person to work with .🥰 I will always recommend her to everyone for service on their vehicle she is always courteous lis More

by Chandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Bedoya Perez (service department)😃😃😃😃😃😃
Jun 10, 2020 -

Hendrick Honda responded

Thanks Chandra! Andrea will be so happy to hear that she has been able to earn your trust like this! I'll be sure to pass this along to her. Please let us know if there is anything we might be able to help you with I Melanie Colombo I Customer Relations I Hendrick Honda

June 07, 2020

Best deal ever. Thank you Melissa for all the help and information towards our perfect vehicle for my family.Really did an excellent job t More

by perlamassiel0905
Recommend Dealer
Yes
Employees Worked With
Melissa Evans
Jun 09, 2020 -

Hendrick Honda responded

Melissa is awesome and I am glad that she was able to help you out. Please let us know if there is anything we might be able to help you with I Melanie Colombo I Customer Relations I Hendrick Honda

June 06, 2020

I took my car with a tire problem I ended up gangah a scratch on the hood of my car. they didn't inform me. I come to find out today when washing the car. More

by Muginga
Recommend Dealer
No
Employees Worked With
Dan Cannon
Jun 13, 2020 -

Hendrick Honda responded

I've passed this along to the team. When you get a chance, can you send an email about your visit to the dealership to melanie.colombo@hendrickauto.com? I Melanie Colombo I Customer Relations I Hendrick Honda

June 05, 2020

Hendrick Honda on South Blvd always provides outstanding customer service. In this time of COVID-19 concerns for safety, they went above and beyond to make sure the customer had a safe and comfortable waiti More

by 17HondaCivic
Recommend Dealer
Yes
Employees Worked With
Casey McGuire gets a 5 star rating
Jun 09, 2020 -

Hendrick Honda responded

Thank you for the high star rating! It is great to hear that we have been able to make this experience a positive one for you. Please let us know if there is anything we might be able to help you with I Melanie Colombo I Customer Relations I Hendrick Honda

June 04, 2020

Excellent service and follow up Easy to deal with and to set up appointments. Service was preformed in a very timely manner and my truck was ready sooner than I had requested. All in More

by wmrawls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Burrows
Jun 09, 2020 -

Hendrick Honda responded

We really appreciate your positive review! Please let us know if there is anything we might be able to help you with I Melanie Colombo I Customer Relations I Hendrick Honda

June 04, 2020

Clarissa is wonderful. She is kind, patient and knowledgeable. Clarissa exceeded expectations when my Honda Pilot needed a repair, providing necessary details about my warranty. More

by Jen
Recommend Dealer
Yes
Employees Worked With
Clarissa Parks
Jun 09, 2020 -

Hendrick Honda responded

Jen, thank you for the high star rating! Please let us know if there is anything we might be able to help you with I Melanie Colombo I Customer Relations I Hendrick Honda

June 03, 2020

Bought a new 2020 Honda Accord, dealership took till 8pm to clean the car, after getting home, we lowered the rear cup holder and found molded food and dried soft drink spilled all over it, the dealership w More

by Rectorma1991
Recommend Dealer
No
Employees Worked With
Jim Burrows, Stewart Abbott, Jeff Kirby, Jason Carlson
Jun 04, 2020 -

Hendrick Honda responded

I'm so sorry to hear this! It looks like we may have fallen short of providing you with the level of customer service we aim for. When you get a chance, please send me an email at melanie.colombo@hendrickauto.com. I'd like the opportunity to discuss this further and see if there is anything we can do to correct this for you. Please let us know if there is anything we might be able to help you with I Melanie Colombo I Customer Relations I Hendrick Honda

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