
Hendrick Honda
Charlotte, NC
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Used Vehicle Purchase Recently purchased a vehicle for my son. Melissa was our salesperson. She was fabulous. She was knowledgeable, kind and courteous, and made sure we Recently purchased a vehicle for my son. Melissa was our salesperson. She was fabulous. She was knowledgeable, kind and courteous, and made sure we were taken care of. I would definitely recommend her to all my friends and family! More
Never had a better car purchase experience than I did this week with Chip Chamberlain. Highly recommended and extremely satisfied! Thanks for the assistance guys! this week with Chip Chamberlain. Highly recommended and extremely satisfied! Thanks for the assistance guys! More
Very pleased I am totally pleased with the Hendrick Honda dealership and my salesperson Jeff Kirby. I also felt that all my questions were answered.with clarity. I am totally pleased with the Hendrick Honda dealership and my salesperson Jeff Kirby. I also felt that all my questions were answered.with clarity. More
Getting Ready for Summer Had oil change and everything was checked to get ready for summer. Very pleasant dealership. I waited for my car in the waiting room which was clean Had oil change and everything was checked to get ready for summer. Very pleasant dealership. I waited for my car in the waiting room which was clean and the chairs were 6ft. apart or more. The service did not take that long so I was out of there before traffic started. More
Outstanding service with oil change/tire rotation Hendrick Honda demonstrates on every visit that they are a first rate auto dealership. As always, their employees are friendly and courteous, taking Hendrick Honda demonstrates on every visit that they are a first rate auto dealership. As always, their employees are friendly and courteous, taking care of your every need. I purchased two vehicles and the process was quick and efficient. This recent visit to have my oil changed and tires rotated took less than one hour. Great job! More
Smooth and quick service went in for oil change and tire rotation, water condensation in rear tail light, was replaced under warranty honored a different dealership coupon o went in for oil change and tire rotation, water condensation in rear tail light, was replaced under warranty honored a different dealership coupon off service More
Customer-focused, solution-oriented, and communicative. Hendrick Honda helped me find the vehicle I wanted without losing patience when I wanted to learn more about different options as regards the vehicles Hendrick Honda helped me find the vehicle I wanted without losing patience when I wanted to learn more about different options as regards the vehicles at hand, financing etc. More
Very bad experience! Came in for safety inspection taking risk of virus. I have never had to add oil for 21 years and no spots on driveway but, sweating oil around pan gas Came in for safety inspection taking risk of virus. I have never had to add oil for 21 years and no spots on driveway but, sweating oil around pan gasket for years. You have inspected car for years without failing the inspection. There were other issues and wanted $1,699 to fix but none that would fail the test. Also charged at $30 rate but, should be $13.60 since car is over 20 years old and no emissions test needed (charged $30 last year.) I have been coming to you for 21 years and have spent many dollars. Dennis (without a mask) has done me like this before and I always drive in the door on the other side of his desk. Did not work this time. Luckily, there are other companies that want my business. I know business is slow now but, you should not take it out on a customer of 21 years. Bo White More
Dependable Service Appointment was honored and on time. Service personnel was efficient and completed work in reasonable time. Outdoor waiting area was fine and snacks/d Appointment was honored and on time. Service personnel was efficient and completed work in reasonable time. Outdoor waiting area was fine and snacks/drinks were available. More
Excellent and Smooth Service EXCELLENT EXCELLENT service from the beginning to the end! Will buy again from this dealer in the future. They made things easy and smooth during EXCELLENT EXCELLENT service from the beginning to the end! Will buy again from this dealer in the future. They made things easy and smooth during COVID-19. Thank you!!! More