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Hendrick Honda

Charlotte, NC

4.9
3,467 Reviews

8901 South Blvd

Charlotte, NC

28273

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Showing 3,467 reviews

February 28, 2020

Casey was my person when I checked in for routine service. He explained what to be done, answered my questions and reviewed what had been done when my car was finished,very efficient service. More

by Susan.perry
Recommend Dealer
Yes
Employees Worked With
Casey Mcguire
Mar 01, 2020 -

Hendrick Honda responded

Susan.perry, thank you for the high star rating! Please let us know if there is anything we might be able to help you with I Melanie Colombo I Customer Relations I Hendrick Honda

February 26, 2020

Service person who helped us was very slow and also did something that we never told her to do and they charged us just wanna give heads up to other people More

by Anonymous
Recommend Dealer
Yes
Employees Worked With
Andrea Bedoya Perez
Mar 01, 2020 -

Hendrick Honda responded

Thank you for the high star rating! I'd like the opportunity to discuss your review further. When you get a chance, please give me a call at 704-557-3376 or send me an email at melanie.colombo@hendrickauto.com. Please let us know if there is anything we might be able to help you with I Melanie Colombo I Customer Relations I Hendrick Honda

February 24, 2020

Great service and friendly staff. Always checking to see if they can assist you in anyway to make your experience a better one. Will surely tell our friends and family. More

by Rowipe
Recommend Dealer
Yes
Employees Worked With
Chris Cross, Rafael Peña , Malachi Smith
February 14, 2020

Noonans Review Have been a customer since 1997 when I purchased my first CRV. Since then have purchased 5 more cars all because of the people I've dealt with and the More

by bernard.noonan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scot Wendell / Kelvin Parsons, Sean McLane, Don Gunn, Andrew Moreno
Feb 18, 2020 -

Hendrick Honda responded

Wow, this is exactly the kind of review we love to get! It really means a lot to us when our customers continue to come back. We are so happy to have been able to serve you for all these years. Thank you for your continued business and for taking the time to rate us! Please let us know if there is anything we might be able to help you with I Melanie Colombo I Customer Relations I Hendrick Honda

February 13, 2020

Melissa helped me get the car i needed and answered all questions. She even gave me her personal number in case i needed her afterwards More

by meandmyz24
Recommend Dealer
Yes
Employees Worked With
Melissa Evans, Andrew Moreno
Feb 18, 2020 -

Hendrick Honda responded

I am so glad Melissa was able to help you out! Your satisfaction is our top priority! Please let us know if there is anything we might be able to help you with I Melanie Colombo I Customer Relations I Hendrick Honda

February 12, 2020

Professional and Knowledgeable Hendrick Honda is our family's dealership for cars and service. Over the past 20 years, we have purchased cars and had our cars serviced at Hendrick H More

by KKO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clarissa Parks, Rafael Peña , Malachi Smith
Feb 18, 2020 -

Hendrick Honda responded

This is wonderful! It sounds like our team definitely worked together to give you a great experience. I am so happy to hear that we have been able to continue to earn your business over the years, that's what we aim for. Please let us know if there is anything we might be able to help you with I Melanie Colombo I Customer Relations I Hendrick Honda

February 11, 2020

Very easy to work with. Helpful and knowledgeable. Everyone treated us very well. Joe helped us get what we wanted and keep it in our price range. More

by Kgbmomof3
Recommend Dealer
Yes
Employees Worked With
Kriss Kross-5 stars!, Joe Ross
Feb 13, 2020 -

Hendrick Honda responded

Kgbmomof3, thank you for the high star rating! Please let us know if there is anything we might be able to help you with I Melanie Colombo I Customer Relations I Hendrick Honda

February 10, 2020

Where's my Title and Tag? I paid cash for a car on December 16th. Very knowledgeable and friendly sales person. I was issued a temporary plate, 30 day, to allow me to drive of More

by rtetreault
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shane Bowles
Feb 19, 2020 -

Hendrick Honda responded

I'm sorry about that! We try to get things sorted out as soon as possible but when we get cars from sister dealerships, sometimes it complicates that since we do have to rely on them. I'll get with the team and take this on as an opportunity to learn and do better. I spoke with our title department and they are actively working and checking in on it. We'll all make sure to get this handled as soon as possible at this point and will be in touch as soon as we have information. In the meantime, please let me know if there is anything we may be able to help with. Again, our sincerest apologies for this issue. I Melanie Colombo I Customer Relations I Hendrick Honda

February 08, 2020

Impressed with the buying experience Bought a 2019 Honda Passport and was amazed with how transparent and smooth the transaction occurred. Troy was a pleasure to deal with! Agreed on pr More

by charlestonPassport
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Anders, Troy Rivens
Feb 11, 2020 -

Hendrick Honda responded

We are so glad we could help! We know the you had the choice to buy your Passport anywhere and we are so happy that we were able to earn your business! Welcome to the Hendrick Honda family! Please let us know if there is anything we might be able to help you with I Melanie Colombo I Customer Relations I Hendrick Honda

February 08, 2020

I just purchased my second vehicle with Hendrick Honda and I enjoyed my experience. My salesman was Chris Robinson. He explained everything in a way I could understand and I loved that he introduced me to More

by AMANDA JARRATT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Robinson
Feb 11, 2020 -

Hendrick Honda responded

That is great to hear, Amanda! Chris Robinson is great and I am glad that he was able to make this experience smooth for you. If there is anything we may be able to help you with, please give us a call. I Melanie Colombo I Customer Relations I Hendrick Honda

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