
Hendrick Honda
Charlotte, NC
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Casey was my person when I checked in for routine service. He explained what to be done, answered my questions and reviewed what had been done when my car was finished,very efficient service. service. He explained what to be done, answered my questions and reviewed what had been done when my car was finished,very efficient service. More
Service person who helped us was very slow and also did something that we never told her to do and they charged us just wanna give heads up to other people something that we never told her to do and they charged us just wanna give heads up to other people More
Great service and friendly staff. Always checking to see if they can assist you in anyway to make your experience a better one. Will surely tell our friends and family. if they can assist you in anyway to make your experience a better one. Will surely tell our friends and family. More
Noonans Review Have been a customer since 1997 when I purchased my first CRV. Since then have purchased 5 more cars all because of the people I've dealt with and the Have been a customer since 1997 when I purchased my first CRV. Since then have purchased 5 more cars all because of the people I've dealt with and the quality of cars. More
Melissa helped me get the car i needed and answered all questions. She even gave me her personal number in case i needed her afterwards questions. She even gave me her personal number in case i needed her afterwards More
Professional and Knowledgeable Hendrick Honda is our family's dealership for cars and service. Over the past 20 years, we have purchased cars and had our cars serviced at Hendrick H Hendrick Honda is our family's dealership for cars and service. Over the past 20 years, we have purchased cars and had our cars serviced at Hendrick Honda. For service, no one is better than Clarissa Parks. She is knowledgeable, trustworthy and provides excellent customer service. She works in a flexible manner and helps to ensure that the client receives the best possible service. During the month of February, Clarissa directly us to Malachi Smith that helped us in purchasing our new Honda Accord Sport. Malachi worked as a partner with Rafael Pena. Both used their active listening skills to match our needs with the perfect vehicle. Rafael is professional and genuine and thoroughly explained the various features and benefits of several Honda vehicles. Malachi managed the process throughout; we appreciate his insight and direction during this recent purchase. Thank you Hendrick Honda! The DuPre' Family More
Very easy to work with. Helpful and knowledgeable. Everyone treated us very well. Joe helped us get what we wanted and keep it in our price range. Everyone treated us very well. Joe helped us get what we wanted and keep it in our price range. More
Where's my Title and Tag? I paid cash for a car on December 16th. Very knowledgeable and friendly sales person. I was issued a temporary plate, 30 day, to allow me to drive of I paid cash for a car on December 16th. Very knowledgeable and friendly sales person. I was issued a temporary plate, 30 day, to allow me to drive off the parking lot. On January 17th, the expiration date of the temporary plate, I had to park the car in my drive way. Sure this dealership offered a rental car to smooth things over. Well I don't want a rental car, I want to drive the car I bought and paid for. The lady working on the title was quick to blame their sister company in Charleston and admitted that the Charleston dealership only applied for a duplicate title January 13th 5 days before the temporary tag expired. My question is why did everyone wait until the 13th of January to figure out the they needed to apply for a duplicate title?? They charge you an outrageous administration fee without getting any service! Here we are February 10th still no word on my tag. I will never buy another car from Hendrick Honda! More
Impressed with the buying experience Bought a 2019 Honda Passport and was amazed with how transparent and smooth the transaction occurred. Troy was a pleasure to deal with! Agreed on pr Bought a 2019 Honda Passport and was amazed with how transparent and smooth the transaction occurred. Troy was a pleasure to deal with! Agreed on price over the internet with Sam Anders. Drove up from Charleston still concerned about the transaction having issues. From the moment I arrived I was treated with respect. I didn't wait around for hours, but instead was out the door in less than 2 hours. Each step of the way Troy made sure the communication was clear and kept things moving along. Sitting down with Finance was the fastest I have ever spent in a car dealer. Totally impressed with this dealership. I would drive up again from 3 hours away to buy a car here! More
I just purchased my second vehicle with Hendrick Honda and I enjoyed my experience. My salesman was Chris Robinson. He explained everything in a way I could understand and I loved that he introduced me to and I enjoyed my experience. My salesman was Chris Robinson. He explained everything in a way I could understand and I loved that he introduced me to the other team members that would be helping me along the journey. The service was top notch...again! I’m so pleased with my new car and I highly recommend Hendrick. More