
Hendrick Honda
Charlotte, NC
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By far the best car buying experience I’ve ever had. These guys did everything possible to make sure I was happy with my purchase and what I needed. These guys did everything possible to make sure I was happy with my purchase and what I needed. More
Excellent customer service without pressuring me to decide. Thank you Noah Ford, Andrew Patterson and Ronnie Russell. I will definitely return for a quote and hopefully a deal for my next lease in 20 decide. Thank you Noah Ford, Andrew Patterson and Ronnie Russell. I will definitely return for a quote and hopefully a deal for my next lease in 2023. These men are the people you hope are working when you are ready to lease or buy. More
I was able to get a same day appointment and the customer service was AMAZING! My service advisor was awesome! I had an oil change, tire rotation a possible tire repair(nothing was wrong with my tire). It on service was AMAZING! My service advisor was awesome! I had an oil change, tire rotation a possible tire repair(nothing was wrong with my tire). It only took 1:30hr that’s amazing! Considering I had my baby with me it was not painful at all. More
My 1st complaint ever in 12 years is they send me a 15% off coupon for 4 new tires and I get there and I couldn't use it. You're upsetting a long time customer and don't care. No one touches our cars excep off coupon for 4 new tires and I get there and I couldn't use it. You're upsetting a long time customer and don't care. No one touches our cars except Hendrick Honda even down to the windshield wipers. I absolutely hate you did business that way. More
Everything was explained. There was also a nice place to wait for work to be done. Everyone I spoke with was very nice. This is the only car dealer I don’t mind going to. wait for work to be done. Everyone I spoke with was very nice. This is the only car dealer I don’t mind going to. More
Awesome guy to work with! We will send everyone to this friendly and knowledgeable guy! Good luck Garrett in all your future endeavors ,we will be return customers for sure! friendly and knowledgeable guy! Good luck Garrett in all your future endeavors ,we will be return customers for sure! More
I went in to get an oil change and tire rotation. I ended up waiting 2 hours. When I went to go speak to a service advisor they told me that they tried to look for me and also called me. I did not receive a up waiting 2 hours. When I went to go speak to a service advisor they told me that they tried to look for me and also called me. I did not receive any phone calls or did I see or hear anyone call for me while I waited for my car. The service advisor also blamed that he was given my car since the person I checked in with left. All in all I was not pleased with the service at all. More
As Always, everything handled quickly and as expected Dan Cannon has been my service advisor for years and always ensures that the work needed is performed quickly and within my time limitations. Can't s Dan Cannon has been my service advisor for years and always ensures that the work needed is performed quickly and within my time limitations. Can't say enough good things about Dan and serviced received at Hendrick Honda. More
Always positive. Hendrick Honda has friendly people. Every time I go into service my car they are so helpful. I would buy another Honda just because I like the service Hendrick Honda has friendly people. Every time I go into service my car they are so helpful. I would buy another Honda just because I like the service department. More