
Hendrick Honda
Charlotte, NC
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5 Star treament A pleasure as always, doing business with Jeff, excellent service adviser. He is very thorough and his professionalism it outstanding! I would definit A pleasure as always, doing business with Jeff, excellent service adviser. He is very thorough and his professionalism it outstanding! I would definitely come back to see Jeff for future appointments! More
Allways great service.Easy to make appointments with service dept. Prompt service. No surprises. Quick and very professional staff.Very clean facilities. Free car wash service dept. Prompt service. No surprises. Quick and very professional staff.Very clean facilities. Free car wash More
I purchased a new vehicle and could not have been more happy with how the process went. Very customer driven and made me feel comfortable and relaxed during the process. happy with how the process went. Very customer driven and made me feel comfortable and relaxed during the process. More
Oil change Jefferey was great he did not hesitate to assist me when I asked..I also believe that service can do better with greeting clients when they pull up... Jefferey was great he did not hesitate to assist me when I asked..I also believe that service can do better with greeting clients when they pull up...like BMW does, however; Jeffery was great. Nate is one of the most kind and considerate employees that you have, he will do anything he can to make things right. Dennis is always pleasant no matter when you see him and will assist any given time.Love the professionalism that they all posses. More
A very efficient environment .sales people are great and will help you achieve your goals for leasing an auto . Comfortable and good design for sales. will help you achieve your goals for leasing an auto . Comfortable and good design for sales. More
Always receive great service. Very polite and courteous. Service advisors always take time to explain any issues and want to make sure you are satisfied Service advisors always take time to explain any issues and want to make sure you are satisfied More
It was a great experience. I’d definitely come back to buy another car. I liked how attentive all the sales people were without being overly pushing. buy another car. I liked how attentive all the sales people were without being overly pushing. More
Hendrick, More than just a name...GREAT Experience! My shopping experience last year was definitely one of the best I've experienced at a dealership. I had been wanting a new car for a while, but the th My shopping experience last year was definitely one of the best I've experienced at a dealership. I had been wanting a new car for a while, but the thought of dealing with car salesmen caused much procrastination. After an unfortunate accident, forcing me to get another vehicle, I knew right away I wanted to go to a Hendrick dealership. Hendrick's reputation is by far, the bestl! A Honda Pilot is what I had in mind, but after reviewing my budget, I opted for a used vehicle, which is how I met Charles Mensah. He was a true professional. Very knowledgeable and understanding about my nervousness of taking on a car payment after so many years. My most recent visit to Hendrick was for an oil change. I made an appointment and was greeted and taken care of right away. I asked for help setting up my blue tooth. My service rep, advised me that she would get someone more knowledgeable with Mazda who could help. The rep came right away to help set up my blue tooth and walked me through what he was doing. Again, EXCEPTIONAL service at Hendrick. I will definitely be getting my next vehicle from Hendrick. I highly recommend them to anyone mentioning that they are in the market for a new/used vehicle! THANKS HENDRICK TEAM FOR GREAT SERVICE!!! More
Pleasantly surprised- easy to work, knowledgeable and no high pressure pressure tactics. Was not expecting to buy but great deal and experience led to purchasing that day. high pressure pressure tactics. Was not expecting to buy but great deal and experience led to purchasing that day. More
OIL CHANGE AND ROTATION Easy to make appt; arrived to inside facility where I was quickly met by Ryan and car was driven away within minutes and work started. One hour later Easy to make appt; arrived to inside facility where I was quickly met by Ryan and car was driven away within minutes and work started. One hour later I was on my way. More