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Hendrick Honda

Charlotte, NC

4.9
3,467 Reviews

8901 South Blvd

Charlotte, NC

28273

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Showing 3,467 reviews

January 20, 2020

Always positive. Hendrick Honda has friendly people. Every time I go into service my car they are so helpful. I would buy another Honda just because I like the service More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Burrows, Dan Cannon, Dennis Sanford, Don Gunn
Jan 22, 2020 -

Hendrick Honda responded

We're happy to hear you had such a positive experience with our team! Thank you for your continued business and please reach out and let us know if there is anything we may be able to help you out with. Melanie Colombo I Customer Relations I Hendrick Honda

January 17, 2020

Outstanding Service It’s such a relief knowing that when I need service, I can call Dan Cannon. He’s the best service advisors that I’ve encountered in my 30 years of own More

by fmc1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Cannon
Jan 20, 2020 -

Hendrick Honda responded

Dan is great and we are so lucky to have him on the team. It is great that he was able to help you out. Please reach out if there is anything we may be able to help you with in the future Melanie Colombo I Customer Relations I Hendrick Honda

January 16, 2020

Service The service at Hendrick Honda has always been wonderful with my company. We have worked with many service members but our more recent one has been Kyl More

by runner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Floyd
Jan 17, 2020 -

Hendrick Honda responded

That is great to hear! I am happy that the team was flexible and able to help you out. Dennis and Kyle are great and I am sure they'll be happy to hear your kind words. Please let me know if there is anything we may be able to help you out with! Melanie Colombo I Customer Relations I Hendrick Honda

January 10, 2020

Nail in tire I called in and had a low pressure senor light on my dash. They made me an appointment in short order. I took the car in they found the nail and remov More

by mcrockford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Walter
Jan 14, 2020 -

Hendrick Honda responded

Thanks Mike! It is great to hear that our team was able to get your tire sorted out and get you back on the road! Please let us know if there is anything we may be able to help you out with. Melanie Colombo I Customer Relations I Hendrick Honda

January 10, 2020

roof rack The installation of the roof rails went very smooth. It was done ahead of time. Was very clean, and very well done. Would recommend Jason every time. More

by mchlggski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Carlson
Jan 14, 2020 -

Hendrick Honda responded

Wow, thanks so much! Jason Carlson is awesome and I am glad he was able to help you out. If there is anything we can help you out with, please feel free to let us know. Melanie Colombo I Customer Relations I Hendrick Honda

January 09, 2020

Excellent service and staff as well as facility Scheduling my appointment was easy and when I wanted it. Drove into the bay and was promptly greeted and my information was quickly entered and I revi More

by wmrawls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Carlson
Jan 10, 2020 -

Hendrick Honda responded

This really is great to hear! We updated our dealership with the customer experience in mind and I am glad to hear that you enjoyed your visit. Please feel free to let me know if there is anything we may be able to help you with! Melanie Colombo I Customer Relations I Hendrick Honda

January 09, 2020

1st timer Overall, the experience was ok. I do think the process was too long being that I already knew what I wanted and had an approved loan. My only conc More

by care.giver66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris was my sales rep, however, I do not recall his last name. R. R. was my finance person
Jan 10, 2020 -

Hendrick Honda responded

Thanks for taking the time to give us such a high score on DealerRater! I'll be sure to pass along your message to the team! It seems like something may not be right...At your earliest convenience, can you contact me at melanie.colombo@hendrickauto.com? I want to make sure we are able to resolve this issue for you. Melanie Colombo I Customer Relations I Hendrick Honda

January 09, 2020

Honda Accord Service Andrea Perez took good care of me. All the Hendrick team members at South Boulevard do a great job. Thank You to the entire team More

by jermainecharlott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
andrea perez
Jan 10, 2020 -

Hendrick Honda responded

Thanks so much for your kind words! Andrea does a great job and I am glad that she was able to help you out. Please let us know if there is anything we may be able to help you with! Melanie Colombo I Customer Relations I Hendrick Honda

January 08, 2020

Great service and staff. Been here several times and is far better than others nearby. Casey was attentive to my needs as well as the cars. My service was done fairly quick. They have a very nice remodele More

by Lumcrazy
Recommend Dealer
Yes
Employees Worked With
Casey
Jan 08, 2020 -

Hendrick Honda responded

Andrea Bedoya does a great job for us and I am so glad she was able to help you out! She'll be very happy to hear your kind words and I will be sure to pass along your review. Please let us know if there is anything we may be able to help you out with in the future Melanie Colombo I Customer Relations I Hendrick Honda

January 08, 2020

Always excellent Have only gone to Hendrick Honda for new cars and service since 1988. They are consistently superb, professional, and have wonderful personnel. Case More

by Jwellborn5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Burrows
Jan 10, 2020 -

Hendrick Honda responded

Wow! Thanks so much for your continued business over all these years. It really is special when a customer trusts us enough to keep coming back. We appreciate you being part of the Hendrick Honda family. I will make sure to pass along your review to Jim Burrows and Casey McGuire. Let me know if there is anything we may be able to help you with Melanie Colombo I Customer Relations I Hendrick Honda

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