
Hendrick Honda
Charlotte, NC
Filter Reviews by Keyword
By Type
Showing 3,467 reviews
Always positive. Hendrick Honda has friendly people. Every time I go into service my car they are so helpful. I would buy another Honda just because I like the service Hendrick Honda has friendly people. Every time I go into service my car they are so helpful. I would buy another Honda just because I like the service department. More
Outstanding Service It’s such a relief knowing that when I need service, I can call Dan Cannon. He’s the best service advisors that I’ve encountered in my 30 years of own It’s such a relief knowing that when I need service, I can call Dan Cannon. He’s the best service advisors that I’ve encountered in my 30 years of owning a Honda. He’s friendly, honest, and always explains my options. Putting your trust in someone that treats you fairly is something I value very much. More
Service The service at Hendrick Honda has always been wonderful with my company. We have worked with many service members but our more recent one has been Kyl The service at Hendrick Honda has always been wonderful with my company. We have worked with many service members but our more recent one has been Kyle. Kyle is wonderful and is always communicating with me. The last time we had our vehicle serviced someone came and picked our car up and left a rental for us because I did not have anyone to get up there and do a trade. That just put the icing on the cake. Dennis who brought the car over was also wonderful. Thank you!!! More
Nail in tire I called in and had a low pressure senor light on my dash. They made me an appointment in short order. I took the car in they found the nail and remov I called in and had a low pressure senor light on my dash. They made me an appointment in short order. I took the car in they found the nail and removed it. 'Tire protection cover the charges and all was great. Good Job done by all, Thanks Mike C More
roof rack The installation of the roof rails went very smooth. It was done ahead of time. Was very clean, and very well done. Would recommend Jason every time. The installation of the roof rails went very smooth. It was done ahead of time. Was very clean, and very well done. Would recommend Jason every time. In my opinion, this is the best Honda dealer around Charlotte North Carolina. More
Excellent service and staff as well as facility Scheduling my appointment was easy and when I wanted it. Drove into the bay and was promptly greeted and my information was quickly entered and I revi Scheduling my appointment was easy and when I wanted it. Drove into the bay and was promptly greeted and my information was quickly entered and I reviewed with the rep. Hendricks has a great waiting area and since I live about 25 miles away I waited on my Truck and was in a very comfortable and customer friendly environment vending, free coffee and water and plenty of outlets in the seating area for computers and other electronic devices. It really is a very nice place to wait. I am sold on Hendricks and good not be happier with my experience with this dealership. More
1st timer Overall, the experience was ok. I do think the process was too long being that I already knew what I wanted and had an approved loan. My only conc Overall, the experience was ok. I do think the process was too long being that I already knew what I wanted and had an approved loan. My only concern now is I hear what I will describe as rattling when I initially accelerate. I purchased a new (2020) HRV sport; I've only had it for 4 days. I'm hoping this can be resolved without me regretting my purchase. More
Honda Accord Service Andrea Perez took good care of me. All the Hendrick team members at South Boulevard do a great job. Thank You to the entire team Andrea Perez took good care of me. All the Hendrick team members at South Boulevard do a great job. Thank You to the entire team More
Great service and staff. Been here several times and is far better than others nearby. Casey was attentive to my needs as well as the cars. My service was done fairly quick. They have a very nice remodele far better than others nearby. Casey was attentive to my needs as well as the cars. My service was done fairly quick. They have a very nice remodeled facility, including a game room and canteen. I highly recommend this dealership. I also recieved a voucher for a freecar wash!c More
Always excellent Have only gone to Hendrick Honda for new cars and service since 1988. They are consistently superb, professional, and have wonderful personnel. Case Have only gone to Hendrick Honda for new cars and service since 1988. They are consistently superb, professional, and have wonderful personnel. Casey McGuire in the Service Dept. is an excellent newer member of the team! More