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Hendrick Honda

Charlotte, NC

4.9
3,467 Reviews

8901 South Blvd

Charlotte, NC

28273

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Showing 3,467 reviews

January 08, 2020

The staff is superb They quickly resolved my car issue and didn't even charge for it. They worked me into their schedule at the end of the day when they were already all More

by zlereaux
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Gunn
Jan 10, 2020 -

Hendrick Honda responded

Don Gunn does a great job for us! I am so glad to hear that the team was able to help under those circumstances in order to provide great service! I'll be sure to pass along the kudos. Please don't hesitate to give us a call if there is anything else we may be able to help you with Melanie Colombo I Customer Relations I Hendrick Honda

January 08, 2020

We have been a Hendrick Honda customer for over 30 years. We like the car but the customer service keeps us coming back to Hendrick year after year. More

by jaallen683
Recommend Dealer
Yes
Employees Worked With
Dan Cannon, Steve Bagwell
Jan 10, 2020 -

Hendrick Honda responded

That is what it's all about! Customer service is our top priority and it is so great to hear that we have been able to do that and earn your continued business for over 30 years! Thanks so much for taking the time to rate us on DealerRater. Please let us know if there is anything we may be able to help you with Melanie Colombo I Customer Relations I Hendrick Honda

January 07, 2020

Great Service! I am always pleased with the service and people are polite and efficient. Service was quick and shorter than expected! I highly recommend this group. More

by tedwards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Sullivan
Jan 10, 2020 -

Hendrick Honda responded

We're so happy we were able to help you out! Thanks for your praise and kind comments about our team. We do hope we can be of assistance in the future. Melanie Colombo I Customer Relations I Hendrick Honda

January 06, 2020

Cedric and Akilah were awesome. Cedric took the time to make sure I was comfortable and not let my indecisiveness bother him. His follow up made me comfortable. Akilah was also helpful. More

by walkerbrc
Recommend Dealer
Yes
Employees Worked With
Ronnie, Mr. Nate , Akilah Lee, Cedric Hollomon
Jan 08, 2020 -

Hendrick Honda responded

We are very happy we could provide you with a positive experience! I am sure that Cedric and Akilah will be very happy to hear they were able to help you out! Thank you for taking the time to review us! Please give us a call if there is anything we can assist with. Melanie Colombo I Customer Relations I Hendrick Honda

January 06, 2020

Looking for new vehicle I wasn't expecting to spend more that 6 hrs at dealer, most of time looking for 2019 CR-V models that dealership had in satelite lots instead of at ma More

by jmoncayo2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Chamberlin
Jan 23, 2020 -

Hendrick Honda responded

Oh no, sorry to hear this! We always pride ourselves on top service and I'm sorry that we fell short of that with you! Please let us know if there is anything we may be able to do to correct this for you! Melanie Colombo I Customer Relations I Hendrick Honda

January 04, 2020

Great Service Andrea Bedoya is a great service advisor, kind, professional and very helpful. The Service Advisors at Hendrick Honda are very efficient. A give a 1 More

by nelsonj.garcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Bedoya
Jan 29, 2020 -

Hendrick Honda responded

Thanks Nelson! Andrea always does a great job and I'm glad she was able to help you out. Please let us know if there is anything we may be able to help you out with. Melanie Colombo I Customer Relations I Hendrick Honda

January 03, 2020

Amazing service, very good experience with the sale person Tanner Fisher and with the finance dept. Joseph Gamati. I have my new car and I just love it. More

by Samary
Recommend Dealer
Yes
Employees Worked With
Tanner Fisher, Joseph Gamati
Jan 10, 2020 -

Hendrick Honda responded

I am sure that Tanner and Joe will be very excited to hear your kind words. Thank you for taking the time to rate us and please feel free to contact me if there is anything I may be able to help you with Melanie Colombo I Customer Relations I Hendrick Honda

January 03, 2020

Great experience. Dealer was professional and courteous in every step of the process. I would highly recommend and will return in the future for everything. More

by jasonrudisill
Recommend Dealer
Yes
Employees Worked With
Sam Anders, Troy Rivens
Jan 08, 2020 -

Hendrick Honda responded

We are so happy to have been able to provide you with such a positive experience! We hope to be of service to you again in the future. Melanie Colombo I Customer Relations I Hendrick Honda

January 03, 2020

I received immediate attention when I drove in for my appointment. Very friendly hand off to everyone dealing with my car. The waiting room was very comfortable. The particular agent who dealt with me wa More

by carmenodom1
Recommend Dealer
Yes
Employees Worked With
Dennis Sanford
Jan 07, 2020 -

Hendrick Honda responded

Thanks so much for your kind words! I'll be sure to pass this along to the team. Thank you for your business and please let me know if there is anything I might be able to assist you with! Melanie Colombo I Customer Relations I Hendrick Honda

January 02, 2020

Sercice for our 2015 Handa Accord Scheduled an appointment for an Oil Change. The service Advisor did a great job. The wait time was as promised, and the checkout was effortless. More

by cscurtis9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey McGuire
Jan 06, 2020 -

Hendrick Honda responded

Cscurtis9, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help! Kind regards, Anne Lewis I Customer Relations I Hendrick Honda

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