
Hendrick Honda
Charlotte, NC
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100% satisfaction 5.0 Rating 12/18/2019 100% satisfaction I brought in my Ridgeline without an appointment, but Jon Sullivan took care of me. I n 5.0 Rating 12/18/2019 100% satisfaction I brought in my Ridgeline without an appointment, but Jon Sullivan took care of me. I needed an oil change & a tire fixed. Jon took care of me the whole morning, and kept me up-to-date on the work and delays (due to appointments ahead of me). I brought the truck in around 8 am and was out again before Noon. I love the Hendrick Honda dealership and have been doing business with them for over 10 years. More
Hendrick Honda gave me a great deal on my new Ridgeline and gave me a great salesman Jeff Kirby to work with. I would highly recommend Hendrick Honda and Jeff Kirby. and gave me a great salesman Jeff Kirby to work with. I would highly recommend Hendrick Honda and Jeff Kirby. More
Excellent service. Prompt attention to detail. Informative about needed maintanence. Honest people. Beautiful facility. Free coffee and popcorn. Free car wash. On line coupons. Free WiFi. Informative about needed maintanence. Honest people. Beautiful facility. Free coffee and popcorn. Free car wash. On line coupons. Free WiFi. More
My vehicle battery died New Years Eve after less than 3 years of purchase. I was very upset. I called Andrea my service advisor, Hendricks, frustrated and angry. She calmed me down got my car towed and years of purchase. I was very upset. I called Andrea my service advisor, Hendricks, frustrated and angry. She calmed me down got my car towed and battery replaced in a short space of time. As always I could count on Andres customer service expertise, knowledge and patience. More
The team of people that assisted me throughout the entire process from start to finish were amazing. Yvette Kerns, Christi Cross, Sharath Nair, and Akila Lee definitely went above and beyond in their own way process from start to finish were amazing. Yvette Kerns, Christi Cross, Sharath Nair, and Akila Lee definitely went above and beyond in their own way, and I felt like they weren’t just trying to make a sale or put me in anything just to drive off the lot. I purchased my first Honda from an out of state Hendrick Honda dealership, and wanted to stay in the Hendrick family, and I couldn’t of been more happy with Hendrick Honda of Charlotte and of course my brand new car! More
Charles was extremely helpful and patient. I couldn’t decide between a new or used car and he was very patient as I went back and forth deciding between the two. I visited the dealership three times. I n decide between a new or used car and he was very patient as I went back and forth deciding between the two. I visited the dealership three times. I never felt pressured or rushed through the process. More
Impeccable Service!! All the employees from the receptionist, sales specialist, sales manager, and finance manager made this such a pleasant experience. There is a reason All the employees from the receptionist, sales specialist, sales manager, and finance manager made this such a pleasant experience. There is a reason I came back to get another car from this dealership. Even people were treating me that weren’t even helping me with my car. The transaction was seamless. Whatever you are doing to make your employees happy keep doing it. The moral was great and I can see the great teamwork . A++++... you are only as good as the weakest link and I did not witness any!!! Thank you for the great service AGAIN!!! Isreal, Sean, and James at Hendrick HONDA are an asset to your company. More
Service I found this dealership honest, their diagnostic is accurate, the price is reasonable and affordable, they will work with you by giving you more optio I found this dealership honest, their diagnostic is accurate, the price is reasonable and affordable, they will work with you by giving you more options on getting your vehicle fixed. Overall they care about the customer. More
Outstanding Service Department This is an A***** dealership that provides consistently great customer service. Jeffery Smith is an outstanding service advisor and I highly recommend This is an A***** dealership that provides consistently great customer service. Jeffery Smith is an outstanding service advisor and I highly recommend him to everyone. More
They got a worst sales team. Car prices are high compared to other Honda dealers. Do not visit here unless until you get a quote from other Honda dealership. to other Honda dealers. Do not visit here unless until you get a quote from other Honda dealership. More