Hendrick Honda

I was number one! From the first step I took through the doors to the last ones into my newly purchased car, I felt like I was the first priority for everyone. The fron From the first step I took through the doors to the last ones into my newly purchased car, I felt like I was the first priority for everyone. The front desk staff addressed me quickly and guided me to Melissa, the dealer that I was recommended by a family member who works within the company. She was phenomenal at making sure that I knew what was going on and that she knew what I was looking for! She honed in on a great pick while also showing me other options with no pressure involved. Afterward, Criss was super at getting me through the financial paperwork and such in a breeze! These ladies, plus others I may have not seen in the background, made me feel like I was number one! More

Terrible experience Copy Experience was so bad i can’t even give it a rating. I purchased the car July 23 2019 , here we are in September and we still have unresolved is Copy Experience was so bad i can’t even give it a rating. I purchased the car July 23 2019 , here we are in September and we still have unresolved issues. You call the dealership no one can help, the general manager is never there..you leave message after message no one returns the phone calls ,they gave me a car let me drive around for a whole month and there was never a loan or i should say the loan was taken back from the bank (Bc if missing documents that should have been obtained when purchasing the vehicle) took my down payment for the car but took their back and i have YET to hear from they about my money being refunded..as a customer who spent their time and money shouldn’t NOT BE TREATED as like this! I’ve Never experienced a business who conducts as such! TERRIBLE EXPERIENCE! More

The sale's man Jeff was AWESOME. Buying a car from this dealership was a process but with the help of Jeff Kirby the decision of choosing a car, and the process of purchasing a car wa Buying a car from this dealership was a process but with the help of Jeff Kirby the decision of choosing a car, and the process of purchasing a car was made easier. Jeff Kirby was very patient and understanding with me as a first time buyer. I recommend this car dealership and prompt you to go see Jeff. This is an extended review for Jim who works in the financial office at Hendrick Honda on South Blvd. While doing the financial paperwork for the new car, I specifically told Jim my parents would be mailing the paperwork back after it had been notarized and signed. A week later I started receiving several phone calls from Jim about not receiving the paperwork back. For someone who also works full time, I was confused by how rushed Jim was being about the vehicle trade in. On the last phone call, Jim threatened to remove the trade-in and back out of the deal. He also threatened to have the purchased car picked and told me no paperwork was submitted to my new resident state for my tags and registration. Basically, prolonging me in receiving my new tags. It is disappointing that the experience could not be great all the way through from sales to financial department, but it was not. With my temporary tags not even expired, receiving so many phone calls in just two week, and then to be threatened just let a very bad feeling about this dealership. It feels as though I am being treated like an untrustworthy customer even though I was fully transparent with both sales and Jim. I am not 100 % sure I can recommend the dealership when some of their staff members behave this way. More

Good experience. This car was my 5th car purchased from Hendrick Honda. I had a great a very professional, organized experience. Melissa had a car pulled and ready for This car was my 5th car purchased from Hendrick Honda. I had a great a very professional, organized experience. Melissa had a car pulled and ready for my evaluation when I arrived. More

Great experience! It was awesome working with MELISSA Evans. She makes it so easy to lease a car. I feel like she makes sure I feel comfortable in my car before I leave It was awesome working with MELISSA Evans. She makes it so easy to lease a car. I feel like she makes sure I feel comfortable in my car before I leave.. Mike helped to make financing very easy and made sure I understood all he paper work. More

Jeff Kirby / Dealership I have purchased three cars from Hendrick Honda and each time the experience has been awesome. My salesperson Jeff Kirby was professional and knowled I have purchased three cars from Hendrick Honda and each time the experience has been awesome. My salesperson Jeff Kirby was professional and knowledgeable. He explained all the details about my car making it easy to understand. I would recommend asking for Jeff as your sales representative when you buying your Honda. More

Top shelf customer experience I had an absolute excellent experience at Hendricks Honda. My salesperson Melissa Evans was nothing short of phenomenal. She took the time to understa I had an absolute excellent experience at Hendricks Honda. My salesperson Melissa Evans was nothing short of phenomenal. She took the time to understand what I wanted and showed me some different opinions that would meet and exceed my needs. She was extremely knowledgeable and gave me a very thorough walkthrough of the various options and details about my new Odyssey. I will definitely recommend not only Hendricks but Melissa to friends and family in the future. Anyone that is in the market for a Honda should go by Hendricks and see Melissa and the great team there. More

Awesome Purchase Experience This dealership was very professional and customer service oriented. They were dependable and ensured a very smooth transaction and delivery. Melissa This dealership was very professional and customer service oriented. They were dependable and ensured a very smooth transaction and delivery. Melissa personally ensured that everything was to our satisfaction. We drove from out of town to purchase this vehicle and it was well worth the effort. We would happily purchase from this dealership again. More

Ronnie Russell the Great 👍🏾 Ronnie Russell was a Godsend to me today. After months of searching for a car I walked into Hendricks Honda feeling frustrated and overwhelmed but wal Ronnie Russell was a Godsend to me today. After months of searching for a car I walked into Hendricks Honda feeling frustrated and overwhelmed but walked out a proud owner of a new car to call my own through the help of Mr. Russell. He was honest, caring and looked out for me in every way possible. Thank you Ronnie Russell, you make my car buying experience a great one! More

Great advice and help with new CR-V Melissa Evans was incredibly knowledgeable and helpful with the selection of the right vehicle for our family. Her professionalism and patience in the Melissa Evans was incredibly knowledgeable and helpful with the selection of the right vehicle for our family. Her professionalism and patience in the process were greatly appreciated. I would highly recommend her and Hendrick Honda to anyone seeking a new or used vehicle. More