
Hendrick Honda
Charlotte, NC
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Easy for me My son stopped to look at van for me since I am 100 miles away. Melissa was wonderful! After test drive and going over the van, he called and I decide My son stopped to look at van for me since I am 100 miles away. Melissa was wonderful! After test drive and going over the van, he called and I decided that was the one! Very helpful and professional. More
Good dealership. I would have given a 5 however the first time I called to ensure a vehicle was in stock before I drive there and was told it was and then when I got t I would have given a 5 however the first time I called to ensure a vehicle was in stock before I drive there and was told it was and then when I got there it wasn't. However, they did apologize and try and find me something else but it was out for repair. I went back when the vehicle came in and they held it for me to arrive. I ended up purchasing it with the help of Melissa and Tony and so far I'm very pleased. Thanks! Good job guys! More
Very pleased with Jess Johnson and the Hendrick Honda team! Jess did a great job from beginning to end: Thorough, accurate, no surprises and always responsive. Sam Anders and Mon Nguyen were great, too. I'm a Jess did a great job from beginning to end: Thorough, accurate, no surprises and always responsive. Sam Anders and Mon Nguyen were great, too. I'm a "no-nonsense" kind of car buyer and they were straight with me and never wasted my time or gave me any high pressure.. I will definitely return to Hendrick Honda because of Jess and the rest of the team. More
Great people The people at Hendrick Honda really helped with everything! Very nice customer service! Really enjoyed working with associates at Hendrick Honda! Than The people at Hendrick Honda really helped with everything! Very nice customer service! Really enjoyed working with associates at Hendrick Honda! Thank you for your help More
Great experience Jess is always helpful. Listens to what your needs are. I have purchased 5 cars from Jess and will use her for my next purchase. Jess is always helpful. Listens to what your needs are. I have purchased 5 cars from Jess and will use her for my next purchase. More
Melissa Evans was AMAZING! I originally went to the dealership to take a look at an Acura I was interested in and it was nice and all but wasn't something I thought I wanted. Me I originally went to the dealership to take a look at an Acura I was interested in and it was nice and all but wasn't something I thought I wanted. Melissa let me also test drive the gmc terrain and I LOVED it. I couldn't at myself in a SUB but it had everything I wanted. Melissa was a great help and she was do easy to communicate with. She was informative and had just the BEST personality I can think of when it comes to a salesperson. Melissa certainly deserves a raise and I would recommend anyone to her. Thankyou once again Melissa!!! More
The usual excellent assistance. The folks at Hendrick Honda are always friendly, knowledgeable, and helpful and strive to make your experience as seamless and painless as possible. The folks at Hendrick Honda are always friendly, knowledgeable, and helpful and strive to make your experience as seamless and painless as possible. I have worked with Jess Johnson for many years when leasing Honda vehicles and now purchasing my new Honda Civic. Jess is one of the nicest people I have ever met. She is very professional and highly competent. She oversees the entire process from beginning to end and takes all the time needed to explain and demonstrate the numerous features of the automobile. I made her aware of my bottom line regarding purchase price and she was successful in meeting this requirement and putting me in a 2018 Honda Civic, which I love. My original purpose for being at Hendrick Honda was to get my 2016 Honda CRV serviced. Stopped by Jess’ office and next thing I know, she has me looking at the new Civics. Thanks Jess for your continued care and attention to my automotive needs. You know what I like! More
Melissa is Phenomenal!!! Hands down- best car buying experience I have ever had. I absolutely love my 2013 Honda Accord EX. Melissa took the time to help me make the best dec Hands down- best car buying experience I have ever had. I absolutely love my 2013 Honda Accord EX. Melissa took the time to help me make the best decision for me and my family. She was honest, knowledgeable and had a wonderful personality. She took the time to show me everything I needed to know about the vehicle I was purchasing and made it such a fun experience! The vehicle was already priced fairly so no need to fight for a decent price. Ken was wonderful to work with as well. He worked hard to find me an outstanding interest rate and it was worth every minute. We live 2 hours away and they made sure I had a full tank of gas to get me home late at night. Usually I feel taken advantage of leaving a dealership- not this one!!! I will definitely make the drive in the future when the time arrives again and I know who I will be asking for. Melissa you were AWESOME. More
Great experience Melissa and Ken did a wonderful job in the sell and delivery of my Jeep Wrangler Sport. I will recommend this dealership to all I know. Great job!! Melissa and Ken did a wonderful job in the sell and delivery of my Jeep Wrangler Sport. I will recommend this dealership to all I know. Great job!! More
Great experience. Jess Johnson is fantastic to work with. She is first-rate, knowledgeable, helpful, patient, consumer-friendly, and terrific. I very much recommend wor Jess Johnson is fantastic to work with. She is first-rate, knowledgeable, helpful, patient, consumer-friendly, and terrific. I very much recommend working with her. More