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Hendrick Honda
Charlotte, NC
3,464 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,464 reviews
August 01, 2015
Good experience, but did not go the extra mile. I would give them 5 stars but they fell short of my high expectations in 2 areas. 1. Left my wife's car there the whole day for a service. When I I would give them 5 stars but they fell short of my high expectations in 2 areas. 1. Left my wife's car there the whole day for a service. When I got it back it had not been washed. It's not a big deal but my VW dealership I take my car to washes the vehicle every time I take it there unless I ask them not to 'cos of time. It is a nice touch, and a mark of a dealership that goes the extra mile. 2. This was a little annoying, but they take the car key off the set of keys when you drop the car off, then give you just the car key back, and the set of keys are left in the car. Not a huge deal, but it would be nice if they could reattach the key to the set before they return the car. Again not a big deal, but why not go the extra mile and just do it. If they want a 5 star rating, then they need to address those 2 issues. Otherwise all employees were very friendly, and all other aspects of my visit were fantastic. More
by steelbite
Employees Worked With
Jeffery Smith, Dan Cannon
August 01, 2015
Ronnie is the best! I couldn't ask for a better experience buying a car than was supplied by Ronnie. He was trustworthy and went out of his way to make it a good experien I couldn't ask for a better experience buying a car than was supplied by Ronnie. He was trustworthy and went out of his way to make it a good experience for me, explaining all the in's and outs of the different models. He made it feel like a friend/family deal. I will definitely buy my next car from him. More
by pippin53
Employees Worked With
Nate Pearson, Ronnie Lopez
August 01, 2015
My experience I want to thank Mr.charlie Meyer and Sam Andern from start to finish they made sure my experience at Hendricks Honda was a pleasant one.. The team at I want to thank Mr.charlie Meyer and Sam Andern from start to finish they made sure my experience at Hendricks Honda was a pleasant one.. The team at Hendricks are excellent everyone you came in contact with made you feel like home. I highly recommend this dealership to everyone..I wish I could give them a 10 star rating.thats how excellent my experience was....thanks again More
by Rae.tay07
Employees Worked With
Scott Wendel, Charlie Myers, Sam Anders
July 31, 2015
Jeffrey Smith is the best!! I cannot say enough of how much I appreciate the excellent service of Hendrick Honda and the extra mile that Jeffrey Smith always goes. I always ask I cannot say enough of how much I appreciate the excellent service of Hendrick Honda and the extra mile that Jeffrey Smith always goes. I always ask for Jeffrey Smith and he always come through. Jeffrey has always acted like a true professional with his own personal touch. Thank you Jeffrey! More
by Satisfied customer
Employees Worked With
Jeffery Smith
July 31, 2015
Outstanding service As always, Scott Wendel and the Hendrick Honda service department did an outstanding job providing expeditious periodic maintenance on my Honda CR-V. As always, Scott Wendel and the Hendrick Honda service department did an outstanding job providing expeditious periodic maintenance on my Honda CR-V. Well done! More
by Jack
Employees Worked With
Scott Wendel
July 30, 2015
2015 Civic Manny Dasilva was great! He explained everything clearly and offered me different options. I never felt pressured and knew exactly what I was gettin Manny Dasilva was great! He explained everything clearly and offered me different options. I never felt pressured and knew exactly what I was getting. I would recommend Manny and Hendrick Honda. More
by 2015 Civic
Employees Worked With
Manny Dasilva
July 30, 2015
Collision service Darron McCullough in the collision center was so caring and helpful when my Fit was totaled due to an accident. He went above and beyond in dealing w Darron McCullough in the collision center was so caring and helpful when my Fit was totaled due to an accident. He went above and beyond in dealing with the insurance company, and was so sympathetic when he advised me that it was a total loss. More
by Cheryl
Employees Worked With
Darron McCullough
July 30, 2015
Review This Honda dealer is unique. Unique in the way that they always make me feel like i'm family when I'm there, whether its for a purchase or service. I This Honda dealer is unique. Unique in the way that they always make me feel like i'm family when I'm there, whether its for a purchase or service. I would not go anywhere else. Dennis Sanford is an asset to this company. More
by J
Employees Worked With
Dennis Sanford, Alex Jimenez
July 29, 2015
Vickie Athey was great. This is the 2nd car she has helped us with and both times she was wonderful. Vickie knows the product and the in's and outs of customer re was great. This is the 2nd car she has helped us with and both times she was wonderful. Vickie knows the product and the in's and outs of customer relations. She works hard. Gus was also great during the deal. Thanks to both of them. Hendricks is a class organization. Ray Klauk More
by CRV Folks
Employees Worked With
Jeffery Smith, Gus Forbes, Vickie Athey
July 29, 2015
Long Time Customer I've been coming to Hendrick Honda since 2003 to buy and have my vehicles serviced. Dave Thomas is an excellent service advisor and he has always bee I've been coming to Hendrick Honda since 2003 to buy and have my vehicles serviced. Dave Thomas is an excellent service advisor and he has always been very thorough, attentive to detail, pleasant, and professional during each visit. He explains any issue in great detail along with the importance of keeping my vehicle serviced. I'm sure the other service advisors are great, but I always opt to have Dave Thomas as mine. You won't be disappointed! More
by TMichelle
Employees Worked With
Dave Thomas
