
Hendrick Honda
Charlotte, NC
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Honda Accord Service Visit I was very pleased with the friendliness and professionalism shown by Tim Whitener on my visit on Aug. 7, 2015. Highly recommend Hendrick Honda overal I was very pleased with the friendliness and professionalism shown by Tim Whitener on my visit on Aug. 7, 2015. Highly recommend Hendrick Honda overall. More
Jeffery Smith is outstanding service advisor I recently had service performed on my 2012 CRV and was delighted by the whole experience. Jeffery Smith, Service Advisor, attended to my service n I recently had service performed on my 2012 CRV and was delighted by the whole experience. Jeffery Smith, Service Advisor, attended to my service needs as always, and he was outstanding. His personal concern for my service needs was very understanding and professional . Hendrick Honda is fortunate to have such an employee. Also, I appreciated, while waiting for the service to be completed, the very pleasant young employee who offered me popcorn and water. The extra special touches in all that Hendrick Honda does for its customers is definitely appreciated by this satisfied customer. More
Chip Connely - GREAT Salesman!!! My sister and I were fortunate to have Chip greet us at Hendrick Honda! He is so nice, not pushy at all. He's very knowledgable about the cars there My sister and I were fortunate to have Chip greet us at Hendrick Honda! He is so nice, not pushy at all. He's very knowledgable about the cars there. I was interested in a CRV and he was able to help me narrow down the best one for me. I've driven Volvos for 28 years, so I wasn't sure what I wanted to do since I hadn't been to Volvo yet. I went back two days later, on my way to Volvo, to see what they would trade my car in for. Chip showed me a CRV that just came off the truck, made a great deal, and I never made it to Volvo. Chip has a great personality and does not push you to buy anything. He knows what he's selling, explains the car to you, and is still available at any time by phone or by coming by to help you learn your car more. More
Incredible service. Friendly staff and management. The people at Hendrick Honda on South Blvd are fantastic! I cannot say enough about our experience there. We had the great fortune to work with Troy The people at Hendrick Honda on South Blvd are fantastic! I cannot say enough about our experience there. We had the great fortune to work with Troy Rivens. He made good things happen for us. He is friendly and made us feel welcome and comfortable the whole time. Car buying can be a stressful thing, at least that was my experience in the past; however, I never once felt stressed, pushed, forced or uncomfortable while I was working with Troy. Mon in finance was great as well. Again, I can't say enough about everyone that helped us purchase our new 2016 Honda Pilot! More
Patient, Proactive, Price Sensitive. Daniel Smith is absolutely amazing! I called him many times to confirm issues with my car that needed to be fixed. He was always patient, and called m Daniel Smith is absolutely amazing! I called him many times to confirm issues with my car that needed to be fixed. He was always patient, and called me proactively with updates. I had a big repair, and he really helped me with the price as well. Will definitely call him if I ever have any more issues More
Helpful with airbag inflator I continue to use Hendrick Honda because of their outstanding service department. When I got my second recall notice for another faulty airbag inflat I continue to use Hendrick Honda because of their outstanding service department. When I got my second recall notice for another faulty airbag inflator, (both front seat airbags had bad inflators,) the dealership handled them both quickly and professionally. Dave Thomas made sure my car was fixed and did so in a very timely manner. Still a happy customer. More
Great Sales Team I bought my 2015 Accord from this dealership and my sales consultant Troy Rivens was very knowledgeable and courteous but made the whole process go ve I bought my 2015 Accord from this dealership and my sales consultant Troy Rivens was very knowledgeable and courteous but made the whole process go very smooth. His offer to be of service "after the sale" enhanced my opinion not only of Troy but of the whole Hendrick Honda organization. More
Great Customer Service!! I went in for a scheduled oil change, and was amazed and how fast and convenient the service was. As soon as I pulled up, they were ready for me, got I went in for a scheduled oil change, and was amazed and how fast and convenient the service was. As soon as I pulled up, they were ready for me, got my information, and showed me to the waiting area. I was only there for 30 minutes...top!! He explained to me what he did, and that everything with my Honda was great. I just purchased her in March....this is my 2nd Honda, and I will never buy any other Make!! More
Great job! I found the service, facilities and personnel way above average. Scott Wendel even solved a window opening problem I had as part of checking in. I h I found the service, facilities and personnel way above average. Scott Wendel even solved a window opening problem I had as part of checking in. I had a recall repair done so didn't have a complex situation. I would definitely recommend Hendrick Honda. Virginia Sullivan More
Inspection The service was fast and good! I have always received great services from all staff at this dealer and I do recommended it. Thank you! The service was fast and good! I have always received great services from all staff at this dealer and I do recommended it. Thank you! More