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Hendrick Honda

Charlotte, NC

Overview
Reviews
Vehicles
4.9
3,998 Reviews
Call Dealership (833) 745-3580
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8901 South Blvd

Charlotte, NC

28273

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Showing 3,998 reviews

December 01, 2025

This dealership is great - from the actual building and amenities down to the employees and customer service they provide More

by Ms Roberson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
5 stars - Dustin, who was being trained by Ryan , Ryan Johnson, Mitha Hall
Report | Print
Dec 02, 2025 -

Hendrick Honda responded

Ms Roberson, we’re thrilled to hear that you enjoyed not only our dealership building and amenities, but also the level of customer service our team provided. Dustin, Ryan, and Mitha will be excited to know they helped make your service visit such a positive experience. We truly appreciate your recommendation and your trust in us for your service needs. If there’s ever anything more we can do for you, please don’t hesitate to reach out. We look forward to welcoming you back on your next visit! ~ Caroline McLane | Customer Relations | Hendrick Honda

November 30, 2025

We were traveling through North Carolina and had car trouble, so we stopped at this dealership to get the car repaired. Everyone at the service department was honest and showed us that the problem was a More

by jonesredrover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Rincon
Report | Print
Dec 02, 2025 -

Hendrick Honda responded

Jonesredrover, we’re truly glad our team was able to assist you during an unexpected and stressful situation while you were traveling through North Carolina. Our service department strives to provide honest evaluations, and we’re pleased to know they helped you clearly understand the issue with your vehicle. We’re also happy to hear that Dustin, Kenny, and Tanner were able to guide you through the purchase of your 2010 Honda CR-V and help you get back on the road safely to continue your holiday trip. Thank you for choosing Hendrick Honda, and we’re grateful we could support you when you needed it most. Safe travels, and please don’t hesitate to reach out if we can assist you in the future! ~ Caroline McLane | Customer Relations | Hendrick Honda

November 28, 2025

Purchased HRV AWD worked with Marissa. Great service start to finish very professional and attentive. This is my second Honda purchase at Hendrick Honda South Charlotte. Finance person was More

by aarcelovelife
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marissa Vatland, Rob Todd
Report | Print
Nov 29, 2025 -

Hendrick Honda responded

Aarcelovelife, thank you for your wonderful review! We’re thrilled to hear that your experience with Marissa — and with our finance team — was professional, attentive, and smooth from beginning to end. It means a lot that you chose Hendrick Honda again for your second Honda purchase, and we’re grateful for your continued trust. Enjoy your new HR-V, and please don’t hesitate to reach out if you ever need anything. We look forward to welcoming you back in the future! ~ Caroline McLane | Customer Relations | Hendrick Honda

November 28, 2025

My service adviser Austin was great. He provided great service. He kept us updated and understood my concerns and addressed them properly. Excellent service. More

by lisa.palomo
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davidson
Report | Print
Nov 29, 2025 -

Hendrick Honda responded

Lisa.palomo, thank you for the 5-star review! We’re glad to hear Austin provided great service and kept you informed throughout your visit. We appreciate your trust and look forward to assisting you again! ~ Caroline McLane | Customer Relations | Hendrick Honda

November 28, 2025

Excellent attention to detail, never feel fleeced, ALMOST a pleasure to participate with my money. HIGHLY recommended. More

by joe.gater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Barker
Report | Print
Nov 29, 2025 -

Hendrick Honda responded

Joe, we appreciate the 5-star rating! We’re glad to hear Glen took great care of you. We look forward to helping you again! ~ Caroline McLane | Customer Relations | Hendrick Honda

November 25, 2025

First class experience all the way! From buying my car, to excellent service after the sale, I highly recommend Hendrick! Special thanks to Jennifer Perry and Jack Ager for always takin More

by Brett Ager
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tech Jack Ager, Jennifer Perry
Report | Print
Nov 26, 2025 -

Hendrick Honda responded

Brett, thank you for this outstanding 5-star review! We’re thrilled to hear that you’ve had a first-class experience with us from the moment you purchased your vehicle through every service visit since. Providing exceptional care before and after the sale is exactly what we strive for, and it means a lot to know we’ve earned your trust. We’re always here to take great care of you and your vehicle! ~ Caroline McLane | Customer Relations | Hendrick Honda

November 24, 2025

Colby was fantastic. She was engaging & knowledgeable without being aggressive or pushy. We were extremely comfortable with her. More

by paulpatton
Recommend Dealer
Yes
Employees Worked With
Brad Thompson, Colby Colson
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Nov 25, 2025 -

Hendrick Honda responded

Paulpatton, thank you for the great review! We're so glad Colby—and Brad—made your visit comfortable and enjoyable. We appreciate your trust in Hendrick Honda and look forward to helping you again anytime! ~ Caroline McLane | Customer Relations | Hendrick Honda

November 24, 2025

All I can say is, what an absolute pleasure Meagin was! I highly recommend her and this particular dealership to anyone needing a vehicle. Of any kind! More

by Jimbo1962
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meagin Wright
Report | Print
Nov 25, 2025 -

Hendrick Honda responded

Jimbo1962, thank you for the wonderful review! We’re thrilled to hear that Meagin made your experience such a pleasure. She truly cares about our customers, and it’s great to see that reflected in your visit. We appreciate your recommendation and are grateful you chose Hendrick Honda for your vehicle needs. If there’s ever anything more we can do for you, please don’t hesitate to reach out! ~ Caroline McLane | Customer Relations | Hendrick Honda

November 23, 2025

Very unpleasant experience despite Costco negotiated price. Sam added an additional $1300 in unrequested dealer installed line items and refused to remove them to complete the sale. Additionally, access More

by Tate
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Sam Anders
Report | Print
Nov 27, 2025 -

Hendrick Honda responded

Tate, we’ve tried contacting you and sincerely apologize for any confusion regarding your visit. After reviewing the details of your deal, it appears there may have been a comparison with Honda’s website. Some accessories included on our end are mandatory for this vehicle; however, we did discount them and removed all items that were not required. We’d appreciate the opportunity to provide further clarity, review additional options, and work to earn your business. Please feel free to reach out directly to Bryan Nichols at 704-552-3416 so we can assist you promptly. Thank you, ~ Caroline McLane | Customer Relations | Hendrick Honda

November 22, 2025

I had a very positive experience at Hendrick Honda-Sean and Marcus were great and spent time talking with me to help me find the car I wanted. More

by Donna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Covington
Report | Print
Nov 25, 2025 -

Hendrick Honda responded

Donna, thank you for the wonderful review! We’re so glad Sean and Marcus took the time to help you find the CR-V you wanted. We truly appreciate you choosing Hendrick Honda! ~ Caroline McLane | Customer Relations | Hendrick Honda

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