
Hendrick Honda
Charlotte, NC
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1st time Honda owner. LOVING my new HRV My husband had bought a few new Hondas from this dealership before & it was time for me to upgrade my ride. I received excellent service from John Wa My husband had bought a few new Hondas from this dealership before & it was time for me to upgrade my ride. I received excellent service from John Ward & couldn't be happier with the purchase of my new Honda HRV EX SUV. John made the purchase easy and helped me even sync my phone before I drive it off the lot. I am a proud new Honda owner and just loving how easy they all made this process. More
Painless experience First time leading a new car. Troy Rivens treated me right with no pressure. Manh Nguyen led me through all the paperwork quickly and effeciiently. First time leading a new car. Troy Rivens treated me right with no pressure. Manh Nguyen led me through all the paperwork quickly and effeciiently. Would recommend. Would return -- five stars More
Danny Cannon goes above and beyond I'm simply delighted with the great service I get from Hendrick Honda. Always professional, polite, prompt, honest and fair. All your service advisor I'm simply delighted with the great service I get from Hendrick Honda. Always professional, polite, prompt, honest and fair. All your service advisors are great but I now ask for Dan Cannon since he's really gone above and beyond for me anytime I've needed help. You and your team have most certainly earned my loyalty, not just for service but I would buy from you also. Erwin W More
Good experience, but did not go the extra mile. I would give them 5 stars but they fell short of my high expectations in 2 areas. 1. Left my wife's car there the whole day for a service. When I I would give them 5 stars but they fell short of my high expectations in 2 areas. 1. Left my wife's car there the whole day for a service. When I got it back it had not been washed. It's not a big deal but my VW dealership I take my car to washes the vehicle every time I take it there unless I ask them not to 'cos of time. It is a nice touch, and a mark of a dealership that goes the extra mile. 2. This was a little annoying, but they take the car key off the set of keys when you drop the car off, then give you just the car key back, and the set of keys are left in the car. Not a huge deal, but it would be nice if they could reattach the key to the set before they return the car. Again not a big deal, but why not go the extra mile and just do it. If they want a 5 star rating, then they need to address those 2 issues. Otherwise all employees were very friendly, and all other aspects of my visit were fantastic. More
Ronnie is the best! I couldn't ask for a better experience buying a car than was supplied by Ronnie. He was trustworthy and went out of his way to make it a good experien I couldn't ask for a better experience buying a car than was supplied by Ronnie. He was trustworthy and went out of his way to make it a good experience for me, explaining all the in's and outs of the different models. He made it feel like a friend/family deal. I will definitely buy my next car from him. More
My experience I want to thank Mr.charlie Meyer and Sam Andern from start to finish they made sure my experience at Hendricks Honda was a pleasant one.. The team at I want to thank Mr.charlie Meyer and Sam Andern from start to finish they made sure my experience at Hendricks Honda was a pleasant one.. The team at Hendricks are excellent everyone you came in contact with made you feel like home. I highly recommend this dealership to everyone..I wish I could give them a 10 star rating.thats how excellent my experience was....thanks again More
Jeffrey Smith is the best!! I cannot say enough of how much I appreciate the excellent service of Hendrick Honda and the extra mile that Jeffrey Smith always goes. I always ask I cannot say enough of how much I appreciate the excellent service of Hendrick Honda and the extra mile that Jeffrey Smith always goes. I always ask for Jeffrey Smith and he always come through. Jeffrey has always acted like a true professional with his own personal touch. Thank you Jeffrey! More
Outstanding service As always, Scott Wendel and the Hendrick Honda service department did an outstanding job providing expeditious periodic maintenance on my Honda CR-V. As always, Scott Wendel and the Hendrick Honda service department did an outstanding job providing expeditious periodic maintenance on my Honda CR-V. Well done! More
2015 Civic Manny Dasilva was great! He explained everything clearly and offered me different options. I never felt pressured and knew exactly what I was gettin Manny Dasilva was great! He explained everything clearly and offered me different options. I never felt pressured and knew exactly what I was getting. I would recommend Manny and Hendrick Honda. More
Collision service Darron McCullough in the collision center was so caring and helpful when my Fit was totaled due to an accident. He went above and beyond in dealing w Darron McCullough in the collision center was so caring and helpful when my Fit was totaled due to an accident. He went above and beyond in dealing with the insurance company, and was so sympathetic when he advised me that it was a total loss. More