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Hendrick Honda
Charlotte, NC
3,463 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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July 17, 2015
Excellent customer service! I came in contact with a lot of employees during my recent visit to Hendrick Honda. All of them were so helpful and friendly while assisting me with t I came in contact with a lot of employees during my recent visit to Hendrick Honda. All of them were so helpful and friendly while assisting me with the purchase of my 2016 Honda Pilot. Excellent customer service is SO important to me, and that's exactly what this dealership has. Not to mention they were very efficient and timely getting my new car ready to go, both prior to me arriving and while I was at the dealership. I definitely had a great experience with Hendrick Honda. More
by Denny
Employees Worked With
Andrew Patteson, Charlie Myers
July 16, 2015
Excellent Customer Service Troy Rivens answered all questions and listened to what I was looking for in a vehicle at the price I wanted. The service was great! Troy Rivens answered all questions and listened to what I was looking for in a vehicle at the price I wanted. The service was great! More
by Jtutolo
Employees Worked With
Troy Rivens
July 15, 2015
The customer service was excellent! Being a first time buyer I was looking for a car with a good rate. Mr. Ronnie Lopez was a great with helping me find something with my budget. He expl Being a first time buyer I was looking for a car with a good rate. Mr. Ronnie Lopez was a great with helping me find something with my budget. He explained everything clearly and was willing to answer any questions I had! More
by JerriD05
Employees Worked With
Dorian Gordon, Ronnie Lopez
July 15, 2015
Excellent service Clarissa Parks was awesome!! She made sure everything was taken care of from the rental care to making sure I had the best deals available! Thank y Clarissa Parks was awesome!! She made sure everything was taken care of from the rental care to making sure I had the best deals available! Thank you Hendrick Honda and Clarissa! More
by NurseJenny
Employees Worked With
Clarissa Parks
July 15, 2015
Great Staff The staff that I worked with were very knowledgeable. They also took the time to make sure all of the details were understood and answered all of my The staff that I worked with were very knowledgeable. They also took the time to make sure all of the details were understood and answered all of my questions in a gracious and friendly manner. This is the 2nd time that I've gotten a vehicle from Hendrick Honda. I would highly recommend Paul, Ronnie and Andrew to others. More
by dbui99
Employees Worked With
Paul York, Ronnie ?, Andrew Patteson
July 15, 2015
FAST AND Professsional Dave Thomas was polite and prfessional. He delivered the car in less time than promised. He fully explained to me the process and my options, and wher Dave Thomas was polite and prfessional. He delivered the car in less time than promised. He fully explained to me the process and my options, and where to wait. More
by jeffkravat
Employees Worked With
Dave Thomas
July 15, 2015
Great experience! I worked directly with Jeff Nall at Hendrick Honda in Charlotte, NC and my experience was fantastic! Jeff and the team were prompt, professional and I worked directly with Jeff Nall at Hendrick Honda in Charlotte, NC and my experience was fantastic! Jeff and the team were prompt, professional and courteous. They clearly explained to me the several issues that I was having with my 2012 Honda Odyssey and performed the work timely. I was promptly e-mailed a document called “Know Your Vehicle” which included a red/yellow/green analysis of my car’s systems based on a multi-point inspection. I did not ask for this report nor was I expecting this report. Jeff was great to work with and I will be returning to Hendrick Honda for future service. More
by dpot
Employees Worked With
Jeff Nall
July 14, 2015
Worked me In Jeff Nall was very helpful in helping me get my Acura AC repaired. Not understanding there were others ahead of me on appointments, he worked me into Jeff Nall was very helpful in helping me get my Acura AC repaired. Not understanding there were others ahead of me on appointments, he worked me into the morning and had me completed in the time he suggested. Good experience and price was what was estimated at check-in. More
by terrytolbert
Employees Worked With
Jeff Nall
July 14, 2015
Flawless execution Darron McCullough was flawless. He called me practically every day with a quick update on the status of my repair. So I always knew the latest-and-g Darron McCullough was flawless. He called me practically every day with a quick update on the status of my repair. So I always knew the latest-and-greatest and when my car would be ready. And it was ready exactly when he said it would be, down to the exact hour. I've always taken my repair work elsewhere, but no longer. The Hendrick experience was flawless. More
by DaveC
Employees Worked With
Darron McCullough
July 14, 2015
Awesome service! Great service and attention at Hendrick Honda. If you need a vehicle, ask for Jason (Jay) Levin. He was very helpful and patient while I was choosing Great service and attention at Hendrick Honda. If you need a vehicle, ask for Jason (Jay) Levin. He was very helpful and patient while I was choosing my Honda Civic Coupe! More
by RhyneR
Employees Worked With
Jason Levin, Andrew Patteson
