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Hendrick Honda
Charlotte, NC
3,457 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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July 11, 2015
100% Professional & Personal - Wonderful Experience Overall, I had a truly delightful experience at Hendrick Honda. Ken Hill was extremely patient and thorough throughout the entire process which made m Overall, I had a truly delightful experience at Hendrick Honda. Ken Hill was extremely patient and thorough throughout the entire process which made me feel comfortable and confident in my purchase. Everyone was very helpful and welcoming, which also made a usually unpleasant experience, an enjoyable one. Thank you so much! And I love my new car :) More
by HondaCRV
Employees Worked With
Ken Hill
July 11, 2015
Phenomenally Easy to Make a Deal We had two previous experiences with Hendrick Honda so, when it was time to buy a car for our daughter, it was an easy choice. We worked with Richard We had two previous experiences with Hendrick Honda so, when it was time to buy a car for our daughter, it was an easy choice. We worked with Richard Peacock on this deal and let me tell you, he was fantastic. He is knowledgeable about the product line, patient and above all, he listened to us. We will be back again at some point. More
by rothwell70
Employees Worked With
Richard Peacock
July 11, 2015
Manuel Dasilva made the car buying experience pleasant - less stressful. He took the necessary time to make sure I was happy with my choice and understood all the programs associated with the vehicle. less stressful. He took the necessary time to make sure I was happy with my choice and understood all the programs associated with the vehicle. More
by Barb
Employees Worked With
Manny Dasilva
July 10, 2015
A great place! I have always appreciated the professionalism and great service I receive when I take my Honda in for service. My service rep, Don, is always nice an I have always appreciated the professionalism and great service I receive when I take my Honda in for service. My service rep, Don, is always nice and helpful. The waiting room is nice with plenty of seating, several TV's to watch, Internet, snacks available, etc,". Don gives me updates, letting me know the progress on my car. And most important to me, is I have never felt "ripped off'" there. Don is truthful and doesn't try to add on unnecessary services. I highly recommend this dealership. More
by Connie123
Employees Worked With
Don Gunn
July 10, 2015
Customer Service I am pleased with my first visit to Hendrick Honda for service. Jim Burrows was exceptional in his patience, knowledge and help. I will continue wit I am pleased with my first visit to Hendrick Honda for service. Jim Burrows was exceptional in his patience, knowledge and help. I will continue with my service needs and will ask for Jim. More
by jlw
Employees Worked With
Jim Burrows
July 10, 2015
Customer service My service manager was Dave Thomas. He was very courteous and prompt. The service that I received was excellent. thank you very much. Earline Melch My service manager was Dave Thomas. He was very courteous and prompt. The service that I received was excellent. thank you very much. Earline Melchior More
by Epmelchi
Employees Worked With
Dave Thomas
July 10, 2015
painless Tim Whitener was my service rep. He was professional and easy to deal with. I have used Hendrick Honda on South Blvd. for at least 10 years and keep c Tim Whitener was my service rep. He was professional and easy to deal with. I have used Hendrick Honda on South Blvd. for at least 10 years and keep coming back. Thanks for the good service. W and J Phillips More
by takecarebusinessforJ
Employees Worked With
Tim, Whitener
July 10, 2015
Great experience My sales person Troy Rivens was great! He was very attentive and pleasant. I would definitely recommend friends and family to buy a car from Hendricks My sales person Troy Rivens was great! He was very attentive and pleasant. I would definitely recommend friends and family to buy a car from Hendricks Honda More
by 100Myemail
Employees Worked With
Troy Rivens, Tony Hansford
July 10, 2015
The service dept. I only buy my cars at this dealership because of Jim Burrows in the service dept! I've bought 3 cars within 10 years all because of Jim. I totally tru I only buy my cars at this dealership because of Jim Burrows in the service dept! I've bought 3 cars within 10 years all because of Jim. I totally trust him to make sure my car is cared for properly. More
by Sherri
Employees Worked With
Jim Burrows
July 10, 2015
Great personalized service ! I went on-line on 7/4/15 and saw a used car ( i am purchasing for my daughter) at Hendrick Honda listed that fit my budget and it was the car i was re I went on-line on 7/4/15 and saw a used car ( i am purchasing for my daughter) at Hendrick Honda listed that fit my budget and it was the car i was recommended to get by my insurance company.I left my name and phone number on-line and within 2 hours i was called and told that the car had just been traded in the night before ( therefore it had not even been through their service dept to get checked out ) but they told me that i was welcome to come anyway and see the car and if i wanted it i could put a non-binding down payment on it ( pending inspection ). I went their and met Mr Nidal Hindi at the front door .He was a very pleasant man who did not put any pressure on me and took me around and showed me a few other cars for comparison and then showed the car i was interested in . I wanted that car and they let me hold it till it passed inspection the following Monday . They were very GOOD/FAIR about the final price . They made sure everything was working and kept it an extra day to make sure. I have two more daughters and i plan to go back to this same dealer when their time comes for a used car. More
by WAG-DOC
Employees Worked With
Dave Thomas, Ned Hindi
