Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hendrick Honda
Charlotte, NC
3,463 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 3,463 reviews
July 10, 2015
Customer service My service manager was Dave Thomas. He was very courteous and prompt. The service that I received was excellent. thank you very much. Earline Melch My service manager was Dave Thomas. He was very courteous and prompt. The service that I received was excellent. thank you very much. Earline Melchior More
by Epmelchi
Employees Worked With
Dave Thomas
July 10, 2015
painless Tim Whitener was my service rep. He was professional and easy to deal with. I have used Hendrick Honda on South Blvd. for at least 10 years and keep c Tim Whitener was my service rep. He was professional and easy to deal with. I have used Hendrick Honda on South Blvd. for at least 10 years and keep coming back. Thanks for the good service. W and J Phillips More
by takecarebusinessforJ
Employees Worked With
Tim, Whitener
July 10, 2015
Great experience My sales person Troy Rivens was great! He was very attentive and pleasant. I would definitely recommend friends and family to buy a car from Hendricks My sales person Troy Rivens was great! He was very attentive and pleasant. I would definitely recommend friends and family to buy a car from Hendricks Honda More
by 100Myemail
Employees Worked With
Troy Rivens, Tony Hansford
July 10, 2015
The service dept. I only buy my cars at this dealership because of Jim Burrows in the service dept! I've bought 3 cars within 10 years all because of Jim. I totally tru I only buy my cars at this dealership because of Jim Burrows in the service dept! I've bought 3 cars within 10 years all because of Jim. I totally trust him to make sure my car is cared for properly. More
by Sherri
Employees Worked With
Jim Burrows
July 10, 2015
Great personalized service ! I went on-line on 7/4/15 and saw a used car ( i am purchasing for my daughter) at Hendrick Honda listed that fit my budget and it was the car i was re I went on-line on 7/4/15 and saw a used car ( i am purchasing for my daughter) at Hendrick Honda listed that fit my budget and it was the car i was recommended to get by my insurance company.I left my name and phone number on-line and within 2 hours i was called and told that the car had just been traded in the night before ( therefore it had not even been through their service dept to get checked out ) but they told me that i was welcome to come anyway and see the car and if i wanted it i could put a non-binding down payment on it ( pending inspection ). I went their and met Mr Nidal Hindi at the front door .He was a very pleasant man who did not put any pressure on me and took me around and showed me a few other cars for comparison and then showed the car i was interested in . I wanted that car and they let me hold it till it passed inspection the following Monday . They were very GOOD/FAIR about the final price . They made sure everything was working and kept it an extra day to make sure. I have two more daughters and i plan to go back to this same dealer when their time comes for a used car. More
by WAG-DOC
Employees Worked With
Dave Thomas, Ned Hindi
July 10, 2015
Great buying experience I was very pleased with the service that I got from Tony Howsare at Hendrick Honda. He was friendly, professional, and able to help us get a great de I was very pleased with the service that I got from Tony Howsare at Hendrick Honda. He was friendly, professional, and able to help us get a great deal on our new CRV. More
by MBHough
Employees Worked With
Tony Howsare
July 10, 2015
service department I always have a great experience when having my car serviced at your dealership. The atmosphere is so very friendly. Danny Cannon, is very professiona I always have a great experience when having my car serviced at your dealership. The atmosphere is so very friendly. Danny Cannon, is very professional in dealing with customers. More
by Steve
Employees Worked With
Dan Cannon
July 10, 2015
Customer Service I am pleased with my first visit to Hendrick Honda for service. Jim Burrows was exceptional in his patience, knowledge and help. I will continue wit I am pleased with my first visit to Hendrick Honda for service. Jim Burrows was exceptional in his patience, knowledge and help. I will continue with my service needs and will ask for Jim. More
by jlw
Employees Worked With
Jim Burrows
July 09, 2015
Quality service This dealership is top of the line when it comes to service, they get u in and out in no time. Make sure u ask for Tim whitener. He made sure I was we This dealership is top of the line when it comes to service, they get u in and out in no time. Make sure u ask for Tim whitener. He made sure I was well taken care of. Thanks Tim More
by Jenn2000
Employees Worked With
Tim Whitener
July 09, 2015
Jim Burrows is THE BEST Jim Burrows, in one visit, gave me the best experience at Hendrick Honda, since I've been going for the past 2 years. He was knowledgeable, but also w Jim Burrows, in one visit, gave me the best experience at Hendrick Honda, since I've been going for the past 2 years. He was knowledgeable, but also willing to educate the customer. He was friendly and courteous, but not the fake kind. He was genuinely happy to help me, and made my 6yo feel most welcome. I have never had a better experience at any service department, in the 20 years I've been a licensed driver. I would recommend ANYONE and EVERYONE get a Jim Burrows experience at Hendrick Honda. I know my vehicle is in good hands with this gentleman. From now on, I only want to deal with Jim Burrows. More
by SAM_ASM
Employees Worked With
Jim Burrows
