Hendrick Honda
Charlotte, NC
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Excellent service Dropped my pilot off for service, picked it up ready to go! Always have the best experience with the whole team. They did everything they promised to Dropped my pilot off for service, picked it up ready to go! Always have the best experience with the whole team. They did everything they promised to keep my vehicle sanitized. More
So glad I made the trip to Hendrick Honda Charlotte I was looking to trade in my 2008 Odyssey for a newer model. I found one on the Hendrick Honda website and drove from Winston-Salem to Charlotte to t I was looking to trade in my 2008 Odyssey for a newer model. I found one on the Hendrick Honda website and drove from Winston-Salem to Charlotte to test drive a 2017 SE Special Edition. Dorian Gordon kept in contact with me to ensure I had all the information I needed on the van before I drove down. While there, I was greeted with the best car salesman I have ever met, Tony Howsare. He was so kind and pleasant, ensuring that I was given a thorough review of the van before and after I test drove it, noting all the differences and upgrades from my '08. He was easy to talk to and negotiate with. Since I apparently only buy a vehicle on average every 12 years, I wanted take the time to recommend him to anyone out there who wants to have a pleasant buying experience with a very experienced and knowledgeable salesman. Tony is the best! More
Absolutely amazing customer service! Always love coming to Melissa for a car. They were quick, efficient, and friendly. Best of all, I got a great price! to Melissa for a car. They were quick, efficient, and friendly. Best of all, I got a great price! More
Nice experience with Jay Kevin. He was able to get car conditioned very quickly and met us for consultation on fairly short notice. Good results all around. conditioned very quickly and met us for consultation on fairly short notice. Good results all around. More
I would absolutely recommend Hendrick Honda. I took my vehicle in for routine maintenance, they were very quick, my service advisor was attentive to my questions and needs, and the price was reasonable. vehicle in for routine maintenance, they were very quick, my service advisor was attentive to my questions and needs, and the price was reasonable. More
Great personalized service Driving around town running errands, the tire problem light went on. Checked tires and found front right tire down 5 lbs. Pumped it up and being clos Driving around town running errands, the tire problem light went on. Checked tires and found front right tire down 5 lbs. Pumped it up and being close to Hendrick Honda, drove over to see if I could get it fixed. Express lane was open, drove in, Andrea checked the tires and problem light and checked me in and said could have me out in about 1-1/2 hrs. During my wait in the well-appointed waiting area, Andrea and one other person from Service kept me up to date on status of repair. Repair took a little longer than estimated, but going to a place where they know you and treat you like a valued customer is well worth it. And the price was right! More
I have used Hendrix Honda for years and love this dealership. Jeffrey Smith, in Service, is my go to person and he is the Best! Wondered about the coronavirus and after being there yesterday felt s dealership. Jeffrey Smith, in Service, is my go to person and he is the Best! Wondered about the coronavirus and after being there yesterday felt safe and feel like they are doing their best to make it safe for us. Great job! More
Very good experience today. I had to get an oil change and a/c filter. I never mind waiting at dealership as it is always relaxing and pleasant environment. Thank you,, K and a/c filter. I never mind waiting at dealership as it is always relaxing and pleasant environment. Thank you,, Karen Sullivan More
I was overwhelmed with the amount of care and concern given to me. I had previously brought a set of four tires and the drive I had was amazingly smooth. That’s how I knew something was off when my car w given to me. I had previously brought a set of four tires and the drive I had was amazingly smooth. That’s how I knew something was off when my car was vibrating and seemingly pulling to the left. I bought four new tires and was expecting that smooth ride. The technician found the problem and made the correction. My customer service representative was patient, Courteous and kind.. More
Awesome This was my first new car purchase. The overall experience was amazing, everyone there was friendly and I differently will recommend Troy to all of my This was my first new car purchase. The overall experience was amazing, everyone there was friendly and I differently will recommend Troy to all of my friends! More






