
Hendrick Honda
Charlotte, NC
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Nice Sales Guy I went into the dealership late before closing and was met by Ronnie Russell... great salesman, great attitude, not too pushy and very knowledgeable a I went into the dealership late before closing and was met by Ronnie Russell... great salesman, great attitude, not too pushy and very knowledgeable about the inventory. After telling him what I wanted he showed me what was avail6and didn't push me to buy something else. I had additional requests and he followed through. Go see Ronnie Russell and tell him Peppermint Patty sent you :-) Thanks Ronnie More
Response Thank you for your kind response. I actually have an Acura but prefer your dealership completely over Hendrick Acura. Even though they are both Hendr Thank you for your kind response. I actually have an Acura but prefer your dealership completely over Hendrick Acura. Even though they are both Hendrick owned, the attitude received at Acura is unbearable and unfortunately have a monopoly in Charlotte. I have used Hendrick Honda for years, even before it was Hendrick and I always feel welcome, receive exceptional service and am always happy. That's why I was so surprised about the rain issue on Saturday. Folks please use this dealership! You will not be sorry. More
Good experience Had a good experience. He took care of all my credit issues and help me get into a car. Ronnie also help solve a problem that I had a few weeks after Had a good experience. He took care of all my credit issues and help me get into a car. Ronnie also help solve a problem that I had a few weeks after I got the car. I recommend everyone to go see Ronnie Russell. More
Excellent service Wendy Previtire was such a wonderful Sales Representative. She worked hard to finalize the car deal for us. We got just what we wanted.Thanks for all Wendy Previtire was such a wonderful Sales Representative. She worked hard to finalize the car deal for us. We got just what we wanted.Thanks for all you guys great service. More
Poor Salesmanship Don't bother trying to negotiate using fair price resources like TrueCar or Edmunds. Go to Scott Clark, McKenney-Salinas, or Honda of Rock Hill if you Don't bother trying to negotiate using fair price resources like TrueCar or Edmunds. Go to Scott Clark, McKenney-Salinas, or Honda of Rock Hill if you actually want to get a good deal from reasonable sales managers. Hendrick preys on the ignorant. More
Wish I had known how I was going to be treated after the sal Title says it all. I was told one this at purchase time, and later something different. When I tried to rectify situation, no one in management woul Title says it all. I was told one this at purchase time, and later something different. When I tried to rectify situation, no one in management would speak with me. Salesman was short and rude with me. More
Very smooth and sharp personal service from Jess Johnson Jess Johnson was very helpful on our lease of two Hondas, a Fit and CR-V. We came in for a recall on our Fit and decided to release both of our car Jess Johnson was very helpful on our lease of two Hondas, a Fit and CR-V. We came in for a recall on our Fit and decided to release both of our cars, Fit and CR-V, since both were near the end of their leases. This was a complicated transaction and Jess was right of top of both situations. I would certainly recommend Jess to any prospective customer. Jess was very understanding of our situation and served us to a tee. More
Professional Sales Organization Sean McLane and his staff are professional and treat everyone with respect. We were given an excellent price without any haggling on both the new Acco Sean McLane and his staff are professional and treat everyone with respect. We were given an excellent price without any haggling on both the new Accord as well as for our trade in. Hendrick Honda has a customer for life and will recommend them to all our friends and family. More
Terrific I appreciate Darron McCullough in the collision department of Hendricks Honda. He is efficient, organized and pays close attention to the details. He I appreciate Darron McCullough in the collision department of Hendricks Honda. He is efficient, organized and pays close attention to the details. He communicates and keeps you constantly informed. Sometimes I felt Darron was the only one working to get my car fixed. Thanks for a great job Darron.. More
Exceptional team work Excellent sales,under cut the other guys in an email, confined in a call and follow-up email. Got deal closed in 1/2 an hour over 3 days of hard core Excellent sales,under cut the other guys in an email, confined in a call and follow-up email. Got deal closed in 1/2 an hour over 3 days of hard core negotiations with other guys. Really spectacular team. Carol got the paperwork done lickety- split, Moises was a super human breath of fresh air in a sales guy. He managed multiple sales at once and made my son and I feel great. And to Charlie Warren the deal maker, to you, hats off. You got your customer in mind and not just the business of greed. My fiends and family already have heard about you guys and it's been less than 24 hours since my FABULOUS Accord purchase. Keep up the good work. :D!! More