Hendrick Honda
Charlotte, NC
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Customer-focused, solution-oriented, and communicative. Hendrick Honda helped me find the vehicle I wanted without losing patience when I wanted to learn more about different options as regards the vehicles Hendrick Honda helped me find the vehicle I wanted without losing patience when I wanted to learn more about different options as regards the vehicles at hand, financing etc. More
Very bad experience! Came in for safety inspection taking risk of virus. I have never had to add oil for 21 years and no spots on driveway but, sweating oil around pan gas Came in for safety inspection taking risk of virus. I have never had to add oil for 21 years and no spots on driveway but, sweating oil around pan gasket for years. You have inspected car for years without failing the inspection. There were other issues and wanted $1,699 to fix but none that would fail the test. Also charged at $30 rate but, should be $13.60 since car is over 20 years old and no emissions test needed (charged $30 last year.) I have been coming to you for 21 years and have spent many dollars. Dennis (without a mask) has done me like this before and I always drive in the door on the other side of his desk. Did not work this time. Luckily, there are other companies that want my business. I know business is slow now but, you should not take it out on a customer of 21 years. Bo White More
Dependable Service Appointment was honored and on time. Service personnel was efficient and completed work in reasonable time. Outdoor waiting area was fine and snacks/d Appointment was honored and on time. Service personnel was efficient and completed work in reasonable time. Outdoor waiting area was fine and snacks/drinks were available. More
Excellent and Smooth Service EXCELLENT EXCELLENT service from the beginning to the end! Will buy again from this dealer in the future. They made things easy and smooth during EXCELLENT EXCELLENT service from the beginning to the end! Will buy again from this dealer in the future. They made things easy and smooth during COVID-19. Thank you!!! More
Outstanding Both Malachi Smith and Sharath Nair were both very professional. They made leasing a car for our daughter very easy. If anyone is in need of a new Both Malachi Smith and Sharath Nair were both very professional. They made leasing a car for our daughter very easy. If anyone is in need of a new or used car they need to ask for them. Leasing a new car wasn’t on our mind. We started looking as used cars. But once the explained the advantages of leasing we were sold. The whole process took less the three hours. More
I went in for a car inspection and received excellent service, courtesy, and support. Several maintenance concerns were addressed and I was able to return to work on time by being given a rental car to service, courtesy, and support. Several maintenance concerns were addressed and I was able to return to work on time by being given a rental car to drive. More
It was a very long day (9 hours) but Ronnie and Tanner worked with us and got us in the car we wanted! We are grateful for their patience and persistence! worked with us and got us in the car we wanted! We are grateful for their patience and persistence! More
The best dealership in the southeast. Professional, attentive, focused, and gets the job done. Dennis Sanford is by far the best service rep for Honda. He treats his customers like family making every attentive, focused, and gets the job done. Dennis Sanford is by far the best service rep for Honda. He treats his customers like family making everyone feel at home while feeling like we are an important customer and why I keep coming back. Trustworthy. More
Tony did a great job educating us about the 2017 CR-V that we just purchased. He and his partners even stayed late so that we could purchase our car that day! that we just purchased. He and his partners even stayed late so that we could purchase our car that day! More
Scheduled maintenance (oil change) . Great wait time and extra friendly crew. Fantastic job, as usual. We're always made to feel almost like family each time we visit. Everyone seems . Great wait time and extra friendly crew. Fantastic job, as usual. We're always made to feel almost like family each time we visit. Everyone seems ready to jump in and take the lead in whatever our vehicle needs. We always feel satisfied that the maintenance scheduled is always done in a professional manner and we aren't concerned about it being done correctly. More






