
Hendrick Honda
Charlotte, NC
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We always buy/service our Hondas from Hendrick Our family has purchased 5 Hondas (so far) from Hendrick. We love Hondas, and we trust Hendrick. Whenever one of our Hondas needs service, we use He Our family has purchased 5 Hondas (so far) from Hendrick. We love Hondas, and we trust Hendrick. Whenever one of our Hondas needs service, we use Hendrick's service department, and ask for Jim Burrows. Jim explains things clearly and patiently, and pro-actively keeps us informed of needed maintenance. He also tries to get us any discounts to which we are entitled (even if we aren't aware of them). Everyone I interact with at Hendrick seems genuinely glad to be working there. More
Always an excellent experience!! I've been using this service department since I purchased my Honda Pilot from there in 2004. I always had a positive experience with the service staf I've been using this service department since I purchased my Honda Pilot from there in 2004. I always had a positive experience with the service staff. I've worked with Don Gunn for the past several years exclusively and receive the same excellent service every single time. More
Excellent service and very positive experience. My service rep. Scott Wendel was courteous, knowgeable and answered all my questions. He keep me informed on all recommendations for my vehicle. Wait My service rep. Scott Wendel was courteous, knowgeable and answered all my questions. He keep me informed on all recommendations for my vehicle. Waiting area was clean and my service experienced was very pleasant. More
Yeah same here! Don't put me on any mailing list. STEFANIE BRUNNER was awesome! Super nice girl. Being that I'm a lady I felt very comfortable with her. You need more woman on the team is all I'm sayi STEFANIE BRUNNER was awesome! Super nice girl. Being that I'm a lady I felt very comfortable with her. You need more woman on the team is all I'm saying. She gave me all the attention I needed and I'm always satisfied with the reports e-mailed to me. Overall I'm always being taken care of greatly each time I visit. Thank you. More
Forever Customer I have been a Honda customer since 1996 and the service team has always provided top notch service. Clarissa Parks helped me during my last visit and I have been a Honda customer since 1996 and the service team has always provided top notch service. Clarissa Parks helped me during my last visit and was awesome. I left my Pilot there for the entire day to get the airbag replaced and the work was done within an hour. She also followed up to see if everything was okay, As long as I have a Honda, I will always be a customer to the South Blvd. dealership. No matter which service representative that I get, they are always professional, understanding and know exactly with needs to be done. It is the atmosphere of the Honda Service team, and this speaks volume about the company. More
Excellent service department Jeffery Smith, once again, was an excellent service provider. I have been servicing my car at Hendrick Honda for many years and always receive great Jeffery Smith, once again, was an excellent service provider. I have been servicing my car at Hendrick Honda for many years and always receive great service! More
Great experience Enjoyed dealing with Carlos Coyle and Ken Hill. They helped purchasing a third Honda easier than before. They did not bug me which made it an easier Enjoyed dealing with Carlos Coyle and Ken Hill. They helped purchasing a third Honda easier than before. They did not bug me which made it an easier decision to buy from them than other dealers. Thanks for the great help. More
Steve Bagwell rocks! This is my 2nd car bought from Steve Bagwell. In both cases, he quickly got to their best price, which was below TMV and other values seen on line an This is my 2nd car bought from Steve Bagwell. In both cases, he quickly got to their best price, which was below TMV and other values seen on line and in discussions with other dealers. Steve and Sean McLane respected my schedule by not "playing the game" and I did not feel the pressure often felt at other dealerships. Steve even oversaw the installation of leather in my LX after the sale in the same turnkey manner. Tony was also very efficient with processing the financing and respected my firm goal of avoiding additional costs to the deal. The table top screen was also incredibly cool from a technology standpoint. Great experience overall. Thanks again Steve! More
Great Chris Curran was great, polite and even put my car keep back on key chain for me, now have no broken finger nail. It's also the little things that co Chris Curran was great, polite and even put my car keep back on key chain for me, now have no broken finger nail. It's also the little things that count ! Good luck Chris in your training. Judy Wright More
Purchased a new car I worked with John Tatum while going through the process of purchasing my new Honda Pilot. John was really great and very knowledgeable. The staff was I worked with John Tatum while going through the process of purchasing my new Honda Pilot. John was really great and very knowledgeable. The staff was very helpful as well. I would recommend John if you are looking to buy a Honda! More