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Hendrick Honda
Charlotte, NC
3,504 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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June 14, 2015
Excellent service We had a problem with our CRV, Scott Wendle took great care of us on Saturday, without an appointment. Scott confirmed the problem but the problem di We had a problem with our CRV, Scott Wendle took great care of us on Saturday, without an appointment. Scott confirmed the problem but the problem did not appear for the mechanic and now 24 hours later the problem has not re-occurred. Scott also told us about a recall that is related to a prior problem with the door locks. We plan on bringing in the car next week for regular service and check on the door lock recall. Regards, Art allen More
by Art CRV 2008
Employees Worked With
Scott Wendel
June 14, 2015
Service visit Clarissa Parks was very professional, pleasant and helpful during our Ridgeline 30k service visit. She kept us informed on the progress of the service Clarissa Parks was very professional, pleasant and helpful during our Ridgeline 30k service visit. She kept us informed on the progress of the service. As always, we enjoyed our visit. More
by HL
Employees Worked With
Clarissa Parks
June 14, 2015
Quick Warranty Repair Stopped in for a warranty repair. Problem diagnosed, part ordered and in the next day. Returned to have the part installed. In and out quickly with Stopped in for a warranty repair. Problem diagnosed, part ordered and in the next day. Returned to have the part installed. In and out quickly with good service and no hassles. More
by PilotGuy
Employees Worked With
Dan Cannon
June 13, 2015
Excellent Service A place is only as good as its service and Dave Thomas always makes sure to give excellent service. Friendly, courteous, professional. Dave is all tho A place is only as good as its service and Dave Thomas always makes sure to give excellent service. Friendly, courteous, professional. Dave is all those things,which is why I continue to return to this Honda dealership to get my service done here. He consistently goes above and beyond and my family and I appreciate that very much. It's good to know whenever we bring the car in, we are going to be taken care of. Whatever needs to be done,was done to the car, Mr Thomas explains it all. We've dealt with Dave for years and plan to for years to come. Highly recommended. More
by JoeyC
Employees Worked With
Dave Thomas
June 12, 2015
Excellent service, caring people Prompt and courteous service by Tim Whitener !! Tim explained the service and time it would take and was very professional, yet friendly. Thanks Tim ! Prompt and courteous service by Tim Whitener !! Tim explained the service and time it would take and was very professional, yet friendly. Thanks Tim !! And Hendrick Honda, for making my visit pleasurable ! More
by bobsalters
Employees Worked With
Tim Whitener
June 12, 2015
Great Experience Worked with Donald Gunn since I brought my Accord in for it's first service. Always very friendly and helpful. Even though the service department wa Worked with Donald Gunn since I brought my Accord in for it's first service. Always very friendly and helpful. Even though the service department was swamped, I was in and out quicker than usual. That made my day. More
by pcbhonda
Employees Worked With
Don Gunn
June 11, 2015
Outstanding Service I have been working with Charlie Myers for over many years and he has given exception customer service. My experience has always been pleasant and enj I have been working with Charlie Myers for over many years and he has given exception customer service. My experience has always been pleasant and enjoyable. Charlie really does a great job of building a relationship with his customers. He truly listens to my needs and always goes out of his way to accommodate my hectic schedule. I am the first person to tell my friends who are looking for a new car....you got to go see Charlie Myers. He is the best. More
by Doug Terry
Employees Worked With
Charlie Myers
June 11, 2015
Excellent service at Hendrick Honda I recently visited Hendrick Honda for service on my 2010 Civic. On this particular visit Clarissa Parks served me and I want to compliment both Clari I recently visited Hendrick Honda for service on my 2010 Civic. On this particular visit Clarissa Parks served me and I want to compliment both Clarissa and the dealership on the pleasant experience. Clarissa kept me informed about what was found on my vehicle and what it needed. She did make suggestions about the needed services but she was never pushy and never tried to over-sell anything. I wouldn't hesitate returning to Hendrick Honda and would gladly deal with Clarissa again. More
by dwc0765
Employees Worked With
Clarissa Parks
June 11, 2015
Excellent customer service and nice waiting room I always have the service on my Honda vehicle performed at Hendrick Honda on South Blvd., predominantly because of the personal service I receive from I always have the service on my Honda vehicle performed at Hendrick Honda on South Blvd., predominantly because of the personal service I receive from the staff. On this visit, Dennis Sanford took care of me. Dennis is always pleasant and helpful, and I ask for him by name when I make appointments for the routine maintenance on my car. The excellent service I receive from Dennis and the other staff at Hendrick Honda are the reason why I will continue to purchase and service my vehicles at their dealership. More
by Chucktowndoc
Employees Worked With
Dennis Sanford
June 11, 2015
Great Customer Service I had a wonderful customer service experience with Danny Cannon my service rep. He was very knowledgable and helpful. Excellent customer service work I had a wonderful customer service experience with Danny Cannon my service rep. He was very knowledgable and helpful. Excellent customer service work and I appreciate the customer focused experience! More
by Augsky
Employees Worked With
Dan Cannon
