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Hendrick Honda

Charlotte, NC

4.9
3,943 Reviews

8901 South Blvd

Charlotte, NC

28273

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Showing 3,943 reviews

February 13, 2020

Melissa helped me get the car i needed and answered all questions. She even gave me her personal number in case i needed her afterwards More

by meandmyz24
Recommend Dealer
Yes
Employees Worked With
Melissa Evans, Andrew Moreno
Feb 18, 2020 -

Hendrick Honda responded

I am so glad Melissa was able to help you out! Your satisfaction is our top priority! Please let us know if there is anything we might be able to help you with I Melanie Colombo I Customer Relations I Hendrick Honda

February 12, 2020

Professional and Knowledgeable Hendrick Honda is our family's dealership for cars and service. Over the past 20 years, we have purchased cars and had our cars serviced at Hendrick H More

by KKO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clarissa Parks, Rafael Peña, Malachi Smith
Feb 18, 2020 -

Hendrick Honda responded

This is wonderful! It sounds like our team definitely worked together to give you a great experience. I am so happy to hear that we have been able to continue to earn your business over the years, that's what we aim for. Please let us know if there is anything we might be able to help you with I Melanie Colombo I Customer Relations I Hendrick Honda

February 11, 2020

Very easy to work with. Helpful and knowledgeable. Everyone treated us very well. Joe helped us get what we wanted and keep it in our price range. More

by Kgbmomof3
Recommend Dealer
Yes
Employees Worked With
Kriss Kross-5 stars!, Joe Ross
Feb 13, 2020 -

Hendrick Honda responded

Kgbmomof3, thank you for the high star rating! Please let us know if there is anything we might be able to help you with I Melanie Colombo I Customer Relations I Hendrick Honda

February 10, 2020

Where's my Title and Tag? I paid cash for a car on December 16th. Very knowledgeable and friendly sales person. I was issued a temporary plate, 30 day, to allow me to drive of More

by rtetreault
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shane Bowles
Feb 19, 2020 -

Hendrick Honda responded

I'm sorry about that! We try to get things sorted out as soon as possible but when we get cars from sister dealerships, sometimes it complicates that since we do have to rely on them. I'll get with the team and take this on as an opportunity to learn and do better. I spoke with our title department and they are actively working and checking in on it. We'll all make sure to get this handled as soon as possible at this point and will be in touch as soon as we have information. In the meantime, please let me know if there is anything we may be able to help with. Again, our sincerest apologies for this issue. I Melanie Colombo I Customer Relations I Hendrick Honda

February 08, 2020

I just purchased my second vehicle with Hendrick Honda and I enjoyed my experience. My salesman was Chris Robinson. He explained everything in a way I could understand and I loved that he introduced me to More

by AMANDA JARRATT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Robinson
Feb 11, 2020 -

Hendrick Honda responded

That is great to hear, Amanda! Chris Robinson is great and I am glad that he was able to make this experience smooth for you. If there is anything we may be able to help you with, please give us a call. I Melanie Colombo I Customer Relations I Hendrick Honda

February 08, 2020

Impressed with the buying experience Bought a 2019 Honda Passport and was amazed with how transparent and smooth the transaction occurred. Troy was a pleasure to deal with! Agreed on pr More

by charlestonPassport
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Anders, Troy Rivens
Feb 11, 2020 -

Hendrick Honda responded

We are so glad we could help! We know the you had the choice to buy your Passport anywhere and we are so happy that we were able to earn your business! Welcome to the Hendrick Honda family! Please let us know if there is anything we might be able to help you with I Melanie Colombo I Customer Relations I Hendrick Honda

February 06, 2020

We were fortunate for Melissa Evans to help us! She showed us the car we were interested in and demonstrated the many pluses of it. We drove the car home and decided this was the car for us! Thanks to More

by sprky901
Recommend Dealer
Yes
Employees Worked With
Melissa Evans
Feb 07, 2020 -

Hendrick Honda responded

Thanks so much for letting us know! Melissa is great and I am happy she was able to help you out. Please give us a call and let us know if there is anything we might be able to help you with I Melanie Colombo I Customer Relations I Hendrick Honda

February 05, 2020

The finance guy really got on my last nerve - he needs to work on his listening skills and stop talking just to hear himself talk More

by Donnabdavis2
Recommend Dealer
Yes
Employees Worked With
Cedric Hollomon
Feb 07, 2020 -

Hendrick Honda responded

Sorry about that, Donna! We'll definitely talk to the team about that. I am glad, though, that Cedric was able to help you and Alexis out. Thank you for taking the time to review us and welcome to the Hendrick Honda family! Please give us a call and let us know if there is anything we might be able to help you with I Melanie Colombo I Customer Relations I Hendrick Honda

February 05, 2020

Car Buying Melissa Evans was great. Had plenty of knowledge of the inventory and the history of the cars. Easy to talk to and showed a genuine interest in me get More

by al.pesa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Cannon, Dorian Gordon, Melissa Evans, Joseph Gamati
Feb 07, 2020 -

Hendrick Honda responded

Al, we really appreciate your positive review! Melissa is great and I am so glad we were able to help you out. Please give us a call if there is anything we might be able to help you with I Melanie Colombo I Customer Relations I Hendrick Honda

February 04, 2020

2019 Ridgeline Service Brought my Ridgeline in for basic service on 2/3/20. Nick Walter was very professional and courteous. I was in and out in less than one hour. Highl More

by chip.cranford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I'm sorry I don't remember her name, but the associate who accepted my payment was great too!, Nick Walter
Feb 06, 2020 -

Hendrick Honda responded

Thanks Chip! Nick is great and I am glad that he was able to help you out. Please give us a call and let us know if there is anything we might be able to help you with I Melanie Colombo I Customer Relations I Hendrick Honda

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