
Hendrick Honda
Charlotte, NC
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It's the most professional, organized, friendly and clean dealership that I've ever been to. I love Andrea and the fact that I get to consistently work with her. I trust her and she communicates well on wh dealership that I've ever been to. I love Andrea and the fact that I get to consistently work with her. I trust her and she communicates well on what is needed for my auto. It's like working with the local mom and pop repair shop down the road only we're in the big city of Charlotte! :) More
This dealership has always been the most friendly and helpful dealership I have ever dealt with--buying a vehicle and with service. The only complaint I have is with the customer seating area while wait helpful dealership I have ever dealt with--buying a vehicle and with service. The only complaint I have is with the customer seating area while waiting for the vehicle to be serviced--way too cold! More
Andrea is so sweet and polite. Every time I email her to get services done, she gets me the appoinment. As we reviewed what is needed she recommends whatbis a must and what can wai Every time I email her to get services done, she gets me the appoinment. As we reviewed what is needed she recommends whatbis a must and what can wait until next service appointment. More
Hendrick Honda is so friendly and helpful! They are not condescending at all. It made my SUV hunt so much more relaxing after having awful experiences at other dealerships. Their service team They are not condescending at all. It made my SUV hunt so much more relaxing after having awful experiences at other dealerships. Their service team is also excellent. They interact with my children and helpfully remind me of all the amenities the dealership offers while I wait. They also answer any of my questions. Austin specifically got me the number for a windshield replacement company. More
Same review I just posted on Google. This a bit long. I purchased my 2026 Honda Passport Trailsport Elite at Hendrick Honda of Charlotte. Prior to that, I literally went online to every This a bit long. I purchased my 2026 Honda Passport Trailsport Elite at Hendrick Honda of Charlotte. Prior to that, I literally went online to every Honda dealership in NC looking to see what they had and if real time pics of what I was looking for and not just stock photos. This is apparently a popular model as most did not have the Trailsport Elite in stock or they were in transit. Finally decided to go to Hendrick in Charlotte as it's not very far from my home. They had two in stock. One was an orange one (looks much better in person than online) with the blackout package and a white one with the blackout package. Never owned a white car before but the blackout makes it pop. Oh, prior to going I received a call from Brian N and let him know I would be coming in. He met me and then introduced me to the salesperson Will M. I also had quotes on my Ford Bronco from CarMax and Kelly Blue Book. I'm leaving a lot of the details out, but Brian and Will were both great. Both 5 stars. We didn't hit a stumbling block, but there was a decision to be made by me on what I wanted to do as I was waffling between the onsite White one and another that was at another Hendrick dealership. Brian said no issue having it transferred here. Then the more I thought about it the more I wanted the white one and Brian worked me on that and made it a good deal for both of us. Also made a good offer on my trade that was higher than CarMax or KBB. Yes, I could have sold it on my own but just was not up for that. They could not locate the 2nd key fob and did not have that particular blank in stock so that had to be ordered. I also went back several days later and worked with Adair in Finance on the extended warranty. This is where I expected my good experience to all fall apart. But she made it beyond easy, painless and a very nice person. These are the things that will bring me back and recommend Hendrick Honda of Charlotte. Now I only hope I have the same experience when I need to have it serviced. Without a doubt, the dealership is only as good as their service department. So huge shout-outs to Brian, Will and Adair!!!! Again, ALL are 5 stars! Almost forgot, another excellent employee is Madison. She works the front desk and the first contact you may have at Hendrick when walking through the door and that is where you want a good rep. Very nice and attentive! More
Amazing Experience at Hendrick Honda South Blvd! I had a fantastic car-buying experience at Hendrick Honda in Charlotte. Colby was amazing—friendly, knowledgeable, and never pushy. She made the w I had a fantastic car-buying experience at Hendrick Honda in Charlotte. Colby was amazing—friendly, knowledgeable, and never pushy. She made the whole process easy and stress-free. The dealership was clean, the staff was professional, and I felt valued from start to finish. Highly recommend asking for Colby if you're in the market for a new car! More
Marcus is a great salesman and person. He is very knowledgeable and has me in the best position to get a new car. Will recommend him to everyone for their buying needs He is very knowledgeable and has me in the best position to get a new car. Will recommend him to everyone for their buying needs More