Hendrick Honda

Honest and full of integrity. Dave Thomas is the very best service consultant I have had the privilege to work with. He is the same all the time, providing the very best care for Dave Thomas is the very best service consultant I have had the privilege to work with. He is the same all the time, providing the very best care for me. He is the reason I continually bring my car back to Hendrick Honda. He is honest and very pleasant. More

Consistent Service Experience I am completely satisfied with my experiences at Hendrick Honda Service that I coordinate with Jeffery Smith to the work completed by the technicians I am completely satisfied with my experiences at Hendrick Honda Service that I coordinate with Jeffery Smith to the work completed by the technicians through the end result of the cashier. I have experienced consistency and reliability in seeing the job through to the end whether it be a simple oil change with tire rotation or new brakes or thermostat changed in non-Honda vehicles that I own. The location works for me and the hours are very convienent. As a consumer you need to plan service appt.'s for your vehicles accordingly, but when an emergency comes up, I find that the staff at HH remains calm and treat you with respect as their customer. Thank you! More

Darron McCullough Collision Department is Excellent Took my Lexus to Hendrick Honda collision department for repairs. We worked with Darron McCullough in the collision department. Mr. McCullough was WON Took my Lexus to Hendrick Honda collision department for repairs. We worked with Darron McCullough in the collision department. Mr. McCullough was WONDERFUL to work with! He was very professional and made sure my car was repaired to my high expectations. I wouldn't trust my Lexus with anyone else. I would highly recommend Mr. McCullough and Hendrick Honda. More

Scheduled 105K maintenance It was Very easy to schedule service and it was done in a timely manner. Service details were explained in detail by Donald Gunn. Thank you! It was Very easy to schedule service and it was done in a timely manner. Service details were explained in detail by Donald Gunn. Thank you! More

Amazing Customer Service I had the best experience at Hendrick Honda all because of Manny Dasilva! As soon as my parents and I started searching for cars on the lot, Manny app I had the best experience at Hendrick Honda all because of Manny Dasilva! As soon as my parents and I started searching for cars on the lot, Manny approached us and asked if we needed help with anything. At the time, I drove a 2009 Honda Civic and I was searching for a 2015 Honda Civic. I was going to be my first time buying a car in my name. Right away Manny explained everything that I needed to know about each Civic. Within minutes we were on the road taking it for a test drive. Since I was a young buyer, it was a little more difficult for me to get approved for a loan. Manny did any and everything to make it happen. He also recommended me to an awesome insurance company. Manny was so patient with me and helped me in every way that he could. The thing that my parents and I liked about Manny the most was how personable and funny he was. Although sitting at the dealership for 5-6 can be very tiring; Manny kept us laughing and energized. My family is definitely going to go back to Hendrick Honda all because of Manny. His service was outstanding and I couldn't have asked for a better experience! I recommend everyone to ask for Manny Dasilva at Hendrick Honda! He won't let you down. More

Easy & Efficient Buying Experience The dealership closes at 5pm on Sundays and I was not aware of that when I strolled in at 4:30. I was first greeted by Sam Reynolds and explained to The dealership closes at 5pm on Sundays and I was not aware of that when I strolled in at 4:30. I was first greeted by Sam Reynolds and explained to him exactly what my needs were. Sam gave me options and explained advantages. He then introduced me to Manny Dasilva, who became the sales associate I worked with. I did a test drive and signed papers for the vehicle I wanted. Both Manny and Sam stayed late and did not show a hint of irritation nor made me feel rushed. Also, Manny and Sam were extremely friendly; neither was pushy, overbearing and disgustingly aggressive to the point that I would have walked away and done business elsewhere. The vehicle I wanted was not in stock but in transit. Manny contacted me to keep me abreast of the expected time of arrival. The vehicle arrived withing 3 days. When i went back to the dealership to pick it up, Manny walked me through the rest of the sales process / paperwork, took the time to show me all the features of the vehicle and encouraged me to contact him with any questions or concerns. Overall, a wonderful experience. More

The Worst experience of my life!!!!!!!!!!!!!! ZERO RECOMMEND My recommendation to come to this location or dealership Hendrick Honda its ZERO. They make me sign a contract with a ridiculous APR which is the 1 My recommendation to come to this location or dealership Hendrick Honda its ZERO. They make me sign a contract with a ridiculous APR which is the 17.31% when they told me it was going to be 7.3%. I give them $20,000 dlls down payment and they want to take more than $ 8,000.00 off because I don't want the van anymore. Dorian Gordon one of the finance department threatening by telling they were going to call the police and accused me of stealing a van. How this could be possible when he put the plates under my name????? I know they expect to get a lot of money from me but not this way. Nobody has communicated with me or answer any of my questions. There's no absolutely no customer service and I feel they just want to take my money and run with it. I will never do business with them or recommend to anyone. I been having the worst experience of my life. The sad thing is my family has purchased 3 vehicles from them and I would of been the 4th. They have lost a customer for life. More

Bought 2015 Honda Accord EX-L We had a wonderful experience at Hendrick Honda! We saw their great prices online and settled on a price over the phone. We live an hour and a half We had a wonderful experience at Hendrick Honda! We saw their great prices online and settled on a price over the phone. We live an hour and a half away but it was totally worth the drive! Everyone was super polite and could not have been more friendly. Our salesman Wayne Alexander, Finance Manager Kelli Jo, Sales Manager Sam, and all the other staff members were all great! We felt very welcomed and they did their best to work with what we wanted and could afford. We enjoyed getting to "build" our car to our needs without all of the run around we experienced other places. If you are in the market to buy please go see them! We are excited to be proud new owners of a 2015 Honda Accord EX-L. Two big thumbs up for Hendrick Honda!!! More

Outstanding Customer Service From the moment I arrived to the moment I left the service Hendrick Honda provided was outstanding. Manny helped me find exactly what I was looking fo From the moment I arrived to the moment I left the service Hendrick Honda provided was outstanding. Manny helped me find exactly what I was looking for. He made the process so simple. I also dealt with Sean and Dorian who also provided the best in customer service! This team made me feel so comfortable with any decision I was making. I was worried about the pressure I would feel at a car dealership but this was not the case at all. I will be recommending all my family and friends to visit Hendrick Honda!!! Thanks Manny, Sean and Dorian. I will be back! More