
Hendrick Honda
Charlotte, NC
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This was my second time for service on my CR-V and again, it was a totally good experience. Andrew Hedrick did an excellent job at handling my visit. He thoroughly explained all that was done, answering an it was a totally good experience. Andrew Hedrick did an excellent job at handling my visit. He thoroughly explained all that was done, answering any questions, and getting the job done in less time than he had originally estimated. There are dealers closer to my home, but I prefer to visit Hendrick Honda for the excellent experience. More
Great experience. Umberto Spinillo was very Great experience. Umberto Spinillo was very professional and treated us with respect. For me, as a first time customer in a dealership, my family an Great experience. Umberto Spinillo was very professional and treated us with respect. For me, as a first time customer in a dealership, my family and I walk in there knowing little about what we're actually going to pay for the car we wanted vs the advertised price. Umberto broke things down for us and explained how the process worked so that we didn't have any doubts about our purchase. Good friendly vibe and positive attitude with a no hassle, no rush and no obligation approach which is how it should be done. He was able to work with Tony Howsare (sales manager) to present us with better interest rate options which was the key in making our final decision. Umberto kept us up to date on things to make sure we where getting the best service possible. He made sure we understood fully before signing anything, answered all of our questions and was very patient with us. I never felt rushed and/or felt like there where any suspicious loop holes because they cleared any price doubts we had, unlike other dealerships where they hassle people into making a big mistake. More
We've been with Honda for almost 15 years now. In all that time, we've gotten great service. Dave Thomas is the nicest person we've ever dealt with in Service. Courteous, professional,easy to talk to, he that time, we've gotten great service. Dave Thomas is the nicest person we've ever dealt with in Service. Courteous, professional,easy to talk to, he makes the entire process stress free. He also makes sure you'll have your vehicle as quickly as possible.Great guy,great service. As long as Dave is there,I'll be sure to use them as my primary place of service and will be sure to recommend them to others as well. Thanks again,Dave. More
My wife and I just purchased a new Honda Accord from Vicky Athey and she is wonderfull!!! She was very professional and really explained everything well. She listened to what we wanted and then made it Vicky Athey and she is wonderfull!!! She was very professional and really explained everything well. She listened to what we wanted and then made it happen. It has been 10 years since we had purchased from this dealership and I researched Hendrick Honda sales staff reviews and Vicky just stood out so we thought we would ask for her and give it a shot. She was everything that had been said about her and so very much more. If you want a great sales experience with someone you can trust ... then just ask for Vicky Athey . You will not be disappointed . She will get our return business and our loyalty for sure . What a great asset to Hendrick Honda... Thank you Vicky for the best sales experience in 35 years of car purchases.. More
We were very pleased with our service experience. This was the first major work on our 2009 Honda Odyssey, we were replacing timing belt and tension. Jesus Aldo notified us that mechanic highly recommend was the first major work on our 2009 Honda Odyssey, we were replacing timing belt and tension. Jesus Aldo notified us that mechanic highly recommended a wheel alignment and tire rotation. We agreed and then Jesus recommended we check of email for coupon and he was right we used 10% discount and their was special already on tire rotation we really appreciated his assistance. He also asked his supervisor to shuttle me train station I had 9:30 appt. My care runs great and service experience was great. Erich & Katrina More
Manny was extremely helpful, personable, and reasonable when it came to my car buying experience. He listened to what I wanted and didn't try to push anything on me. I had a great experience and would reco when it came to my car buying experience. He listened to what I wanted and didn't try to push anything on me. I had a great experience and would recommend him and Hendrick Honda to anyone. More
Overall, we had an EXCELLENT experience with this dealership & our SALESMAN!! He was awesome, very attentive & super nice. We got our new car the same day and they stayed after ours to complete our s dealership & our SALESMAN!! He was awesome, very attentive & super nice. We got our new car the same day and they stayed after ours to complete our sale. I will definitely come back and refer others to this location. Best service we have received in any dealership here in Charlotte! More
I had been recommended to this dealership due to the customer services and price they offer. Like most of the car buyers, this is a big decision and I did not want to be rushed, but I was looking for p customer services and price they offer. Like most of the car buyers, this is a big decision and I did not want to be rushed, but I was looking for person who would honestly assist me. As recommended by a friend, I went to Hendrick honda and met with Ned. Ned is a thorough gentleman, who had not only provided me with guidance on various cars, but took me through various cars testing, bearing with patience with my questions. Both me and my wife, tested cars at leisure and through several days of to and fro and at our own pace without Ned pressurizing us in buying a car in a way a sales man would do; Ned allowed us to feel the comfort and ease of buying a car, educated us with various options and models with pros and cons, and assisted us in getting a very good deal. Overall, the management team as well worked with us to ensure we had a good deal and made a process much easier and got the car I wanted. I look forward for the next purchase to be at Hendrick Honda and very much looking forward to work with Ned. More
Working with Mon Nguyen was the most pleasant car-buying experience I've ever had. Mon is personable, honest, straight forward, sincere, knowledgeable, competent, capable, thorough, well-spoken and has an e experience I've ever had. Mon is personable, honest, straight forward, sincere, knowledgeable, competent, capable, thorough, well-spoken and has an enjoyable sense of humor. He is an excellent representative of the dealership as a whole. Sean McLane performs his role as New Car Sales Manager perfectly. He and Mon were exactly what my wife and I needed to help us through the process of finding and purchasing a car that was right for us on every level. The entire dealership exhibits a spirit of vitality and enthusiasm for what they are doing--serving customers in their search for a solution to their driving/transportation needs. It is a pleasure to be a part of the Hendrick Honda Experience, and we look forward to enjoying it for years to come. More
Mon Mguyen is the best of the best to do business with. hassle free and make our life easier when buying a vehicle. he will get every other vehicle of your dream and gives you lots of option to choose from hassle free and make our life easier when buying a vehicle. he will get every other vehicle of your dream and gives you lots of option to choose from. he have patients and listen the needs of the customer and works till customers get what is wanted. thank you and see you again on my next vehicle hunting. Jun and Ofel More