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Hendrick Honda
Charlotte, NC
3,457 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,457 reviews
November 16, 2013
From the start, it was a great experience. Ryan Narus was more of an assistant in trying to assess what my needs were more than being a salesman. Very friendly, Ryan came up to me and introduced himself with more of an assistant in trying to assess what my needs were more than being a salesman. Very friendly, Ryan came up to me and introduced himself with a smiling face and a positive attitude, while complimenting my Carolina Panthers hat (I'm a big Panthers fan). I never felt hassled or pressured by him; he was always customer-focused and was looking for what I wanted, not pushing me. I came in twice total and the first time he didn't pressure me or use the "what can I do to get you in a car today" pitch. He had the attitude of "if the customer wants the car they will get it" instead of being overly pushy - he actually said those words to me. I feel like I got a great deal from the dealership and wasn't being pressured. Overall, it was a great experience, and I am thrilled with my 2010 Accord EX-L. Beautiful car! Thanks for the help Ryan!! More
by dmgibso2
November 01, 2013
My wife and i were very scepticle and leary, and quite frankly, dreading going to shop for cars. You hear all the horror stories and the distrust that seems to rear it's head when auto shopping. i first frankly, dreading going to shop for cars. You hear all the horror stories and the distrust that seems to rear it's head when auto shopping. i first looked for cars on auto trader and the one caught my attention was being sold by Hendrick Honda on South Blvd. I contacted the dealership thru an on-line chat to see if the car was still available and was told they wouid check and have a rep call me. Within 2 hours I received a voicemail from Ned Hindi saying they did have the car still and would love me to come look at it. I waited a couple of days while I continued to look on-line. I received another call from Ned saying he would love to have me come down to test drive the car, so I agreed. My wife and I went down after work at 6:30 PM and was promptly greeted by Ned.......we drove home in our 2011 Camry that night! Ned was nothing like I expected. He was friendly, sincere, caring, and went above and beyond my expectations. There was no haggle, no back and forth......I told him what I wanted my monthly payment to be and he made it happen. I got a fair price on my trade-in (a 1998 rav 4 with over 300k miles on it) and a great price on the vehicle. Scott Byrely, the sales manager was great to interact with, just very down to Earth. But I can't say enough about Ned. He treated us with such respect and care that I will refer him to anyone who wants an enjoyable car shopping experience. I now consider Ned my friend! More
by langhornes
Employees Worked With
Ned Hindi
October 30, 2013
I have been in a couple Honda dealerships but, Hendrick Honda has an excellent quality of service. Buying my new Honda Odyssey was a nice experience in this dealership. Definitely, I recommend Charlotte - Honda has an excellent quality of service. Buying my new Honda Odyssey was a nice experience in this dealership. Definitely, I recommend Charlotte - Hendrick Honda. More
by ArturoSolano
Employees Worked With
Brad Thompson, Stewart Abbott, Sam Anders
October 26, 2013
I want to thank the Hendrick Honda & Hendrickcars.com team, Jim & Wayne in financing, Gus (sales@hendricks Honda) , Mr. Pecha (Rock on!!!) bought 2 cars in OCT 2013 one from each dealer - Common Denomina team, Jim & Wayne in financing, Gus (sales@hendricks Honda) , Mr. Pecha (Rock on!!!) bought 2 cars in OCT 2013 one from each dealer - Common Denominator - Sales person Joe Gamati, 6th or 7th car I buy from Joe @ Hendricks, I keep coming back - 50% the Hendricks family business approach to every outlet & 50% the best car sales man as far as I am concern. Thank you Joe for making every deal a smooth experience every time, straight shooter from the get go. I appreciate your integrity and I will see you in a couple of years or earlier, God willing. Richard Butters. More
by antalgina
Employees Worked With
Joe Gamati (sales)
October 21, 2013
I was pretty upset about an experience I had at Priority Honda and was at the dog park talking about my experience with the other dog owners. One of the gentlemen was listening to what I was saying and int Honda and was at the dog park talking about my experience with the other dog owners. One of the gentlemen was listening to what I was saying and introduce himself and told me he worked at Honda, Rock Hill. Peter Pistone told me the sales people at Hendrick Honda (South Blvd) would actually listen to me and give me a fair Trade In for my 2010 Honda Fit and a fair offer for the 2013 Honda Insight EX W/ Navigation. I was a little skeptical but had an appointment 10:00 AM with Charles Harris. When I went to Hendrick Honda(South Blvd), there were two men that said hello and do I need any help. I told them I had an appointment with Charles Harris. Next thing I know I meet Charles and one of the men I met earlier would be the sales person, Sam Anders. I explained very clear to Sam Anders that I did not want to negotiate for a new car, that since having a massive stroke I have Aphasia and get tongued tied in conversations. Instead I was prepared with the Kelley Blue Book information which I have printed out for the new car pricing for the 2013 Honda Insight EX W/ Navigation and my Trade in. Sam actually listened to what I was saying and looked at my documents. He explained that the 2013 Honda Insight EX W/ Navigation was not on their lot, and helped me look at the Exterior Colors and rate from 1 to 5 for the cars, this way they could get a car sent to their lot in colors that I like. As I was talking with Sam, I finally became at ease. When he came back with the quote I was actually surprised that quote was almost what I expected. This was a breath of fresh air…not the “normal” dog and pony show. I still was not going to buy that day because there was a $1000 difference between what I wanted to pay and what they offered. Sam introduced me to one of the Sales Consultants, Kelvin Parsons. Kelvin asked me what could they do to earn my business, I gave him my paperwork and explained why I think what I should pay. After talking with Kelvin he asked me what can he do to make the sell and I said you need to meet me in the middle and split the $1000 in half. He looked at me and knew I was saying this is my final answer and said “done”. Wrote it down on the offer and took it into the sales office and came back with the final offer. I did end up buying the 2013 Honda Insight EX W/ Navigation, put down $500 and waiting for the call in a couple of days to pick up my new car. This is what GREAT sales people do…they listen, they look at documentation that a customer is bringing, give an offer that a customer is willing to negotiate and end up making a win-win offer for both the merchant and customer. Thank you, Honda Hendrick. More
by KatherineCLT
Employees Worked With
Peter Pistone - Honda, Rock Hill, Sam Anders
October 12, 2013
Teresa Crawford did a great job of showing me my options and never pressured me into making quick decisions. Her warm personality and patience is really what sold me on making a final decision that day. Dor and never pressured me into making quick decisions. Her warm personality and patience is really what sold me on making a final decision that day. Dorian Gordon in finance was nothing short of great as well. Hendrick Honda I hope you realize what great assets you have and appreciate them. Plus, thanks for offering great deals for teachers! More
by LeahHollingsworth
Employees Worked With
Teresa Crawford, Dorian Gordon
October 08, 2013
Purchasing a car for my daughter was an excellent experience; because everyone from the salesman to the finance team were very genuine, caring,and helpful.It made the buying process a whole lot smoot experience; because everyone from the salesman to the finance team were very genuine, caring,and helpful.It made the buying process a whole lot smoother. I will and have recommended Hendrick Honda to others I know. I think this has been one of my best experiences while purchasing a car from Honda. Go! Team Honda, keep up the great customer services. More
by lsmith42
Employees Worked With
Reggie woods
October 01, 2013
We felt that Siler Chapman got us a very good price on our new Honda CRV and then we worked with Jessica Johnson who was very thorough in closing the deal. She answered all our questions and explained eve our new Honda CRV and then we worked with Jessica Johnson who was very thorough in closing the deal. She answered all our questions and explained every detail on the car to our satisfaction. We love our new CRV and would recommend Hendrick Honda on South Boulevard to anyone. More
by sylviashort
Employees Worked With
Jessica Johnson and Siler Chapman, Jess Johnson
September 25, 2013
This was my 2nd time purchasing a car from Melissa Evans and it was a wonderful experience! Melissa worked hard to make sure we got exactly what we wanted and made the experience fun and enjoyable. Melissa and it was a wonderful experience! Melissa worked hard to make sure we got exactly what we wanted and made the experience fun and enjoyable. Melissa checked on us before our appointment and spoke with us after buying the car as well! I look forward to buying more cars from Melissa in the future! More
by Smithkm7
Employees Worked With
Melissa Evans
