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Hendrick Honda

Charlotte, NC

4.9
3,722 Reviews

8901 South Blvd

Charlotte, NC

28273

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Showing 3,722 reviews

April 10, 2025

Marcus to took very good care of my family andgot them the exact car they want and best fit them. I was a very easy process More

by nilaymgajjar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Covington
Apr 11, 2025 -

Hendrick Honda responded

Nilaymgajjar, thank you for sharing your experience! We're so glad Marcus made the process smooth and helped your family find the perfect car. If you need anything in the future, we're always here to help. Enjoy your new car! Caroline McLane Customer Relations | Hendrick Honda

April 10, 2025

I always see Glen for my servicing and he's the best. He's kind, personable and always looking out for my best interest. More

by brooketmorrison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Barker
Apr 11, 2025 -

Hendrick Honda responded

Brooketmorrison, thank you for the great 5-star review! We’re thrilled to hear that Glen always takes such good care of you. We appreciate your continued trust and look forward to seeing you again at your next visit! Caroline McLane Customer Relations | Hendrick Honda

April 10, 2025

Chris Banks in Service was very helpful and courteous. He was also very funny which the going to service department a pleasure. More

by BRYAN.BAUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Banks
Apr 11, 2025 -

Hendrick Honda responded

Bryan.baum, thank you for the fantastic 5-star review! We're so glad to hear that Chris made your service experience enjoyable. We look forward to serving you again soon! Caroline McLane Customer Relations | Hendrick Honda

April 07, 2025

After rotating tires, please ensure TPMS is recalibrated before returning car. I brought the car back twice because to have it taken care of. Service folks were good. "Back room" may need to understand qui More

by grennada
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Smith
Apr 09, 2025 -

Hendrick Honda responded

Grennada, thank you for your feedback! We're glad to hear Jeffery provided good service. We apologize for the TPMS issue and will ensure better communication to avoid this in the future. Please let us know if there is anything else we can do for you; we are more than happy to help! Caroline McLane Customer Relations | Hendrick Honda

April 07, 2025

I had a good experience with Marcus he helped with the car and explained everything in detail More

by Blasche
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Covington
Apr 09, 2025 -

Hendrick Honda responded

Blasche, thank you for your review! We're glad to hear Marcus provided excellent service and explained everything in detail. We look forward to assisting you again! Caroline McLane Customer Relations | Hendrick Honda

April 07, 2025

We just bought a new Honda CR-V from Hendrick Honda and had a great experience. Our salespeople were Dom and Marcus who were both extremely knowledgeable and personable. They made the buying process enjoya More

by Brenda25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Covington
Apr 09, 2025 -

Hendrick Honda responded

Brenda25, thank you for your review! We're thrilled to hear that Dom and Marcus provided such a positive and enjoyable buying experience. Congratulations on your new Honda CR-V, and we look forward to serving you again in the future! Caroline McLane Customer Relations | Hendrick Honda

April 06, 2025

Found what I was looking for online, submitted an inquiry and had a call the next day. I couldn’t come in for another day or 2, so Marcus sent me a video of the car I described. It was spot on. Went in on Su More

by Lp0417
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Covington
Apr 09, 2025 -

Hendrick Honda responded

Lp0417, thank you for taking the time to share your experience! We aim to make every step of the car-buying experience as smooth as possible, and it’s wonderful to know we met your expectations. If you need anything further, don’t hesitate to reach out. Enjoy your new vehicle, and we look forward to serving you again in the future! Caroline McLane Customer Relations | Hendrick Honda

April 05, 2025

Jason Carlson is an exceptional service manager. He took full ownership of my windshield service and handled the entire claim seamlessly. What impressed me the most was his proactive communication. More

by Venkat
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Carlson
Apr 08, 2025 -

Hendrick Honda responded

Venkat, thank you for the kind words! We pride ourselves on delivering excellent customer service, and it’s wonderful to know that Jason's proactive communication and dedication made your experience seamless. Thank you for choosing Hendrick Honda, and we look forward to serving you again in the future! Caroline McLane Customer Relations | Hendrick Honda

April 04, 2025

I can’t say enough good things about Dana! From the moment I walked in, she was kind, welcoming, and incredibly patient. She took such good care of me throughout the entire process—never pushy More

by estherbdiaz81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dana Dawud
Apr 08, 2025 -

Hendrick Honda responded

Estherbdiaz81, thank you for sharing your experience! It’s wonderful to know that Dana helped you find the perfect car and made you feel confident every step of the way. Enjoy your new car, and we hope to see you again soon! Caroline McLane Customer Relations | Hendrick Honda

April 04, 2025

Working with Troy was fantastic. He was very personable and ensure everything was taken care of. More

by kwclaire
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Rivens
Apr 07, 2025 -

Hendrick Honda responded

Kwclaire, thank you for your fantastic review! We’re so glad to hear that working with Troy was such a positive experience. He truly strives to provide personal and attentive service to every customer, and we’re happy to know he took great care of you. We look forward to serving you again in the future! Caroline McLane Customer Relations | Hendrick Honda

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