
Hendrick Honda
Charlotte, NC
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I went into the dealership Saturday 3/24 to meat with Andrew Patteson to discuss the vehicles available via the Costco New Car Purxchase Program. I did not intend to buy a car last Saturday but only to g Andrew Patteson to discuss the vehicles available via the Costco New Car Purxchase Program. I did not intend to buy a car last Saturday but only to gather information. Andrew was very professional, unlike some car salesmem I have dealt with ion the past. He listened to what my fiancee and I described as the options we wanted in a new CR-V, as my car had 124,000 miles. Andrew took us to a car on the showroom floor that had more than we wanted or needed. He removed two options after we test drove that vehicle. He explained the Costco pricing and asked if we were in a position to make a decision on a car today. After agreeing to a trade in value for my car, we had an agreement. I returned to the dealership an hour later with the title and a check and went home in a brand new CR-V and a new found respect for car salesmen at least because of dealing with Andrew More
I have now leased 4 vehicles with Kelvin, and I can't say enough. Kelvin is the most respectful salesman I have ever dealt with. I have dealt with Kelvin, not my husband, and he has always treated me with ki enough. Kelvin is the most respectful salesman I have ever dealt with. I have dealt with Kelvin, not my husband, and he has always treated me with kindness and respect. I truly appreciate that. Kelvin is genuinely a good guy, which says a lot! More
Manny and Gus were very professional, and were able to expedite a deal to meet my needs. I knew the exact car I wanted, and was never asked to consider anything other than what I had in mind. I would re expedite a deal to meet my needs. I knew the exact car I wanted, and was never asked to consider anything other than what I had in mind. I would recommend this dealership to others. More
Thank you Steve and Charlie for everything! It took the two of you to handle somebody like my dad and I!!! We had a great experience from beginning to end. I would recommend you and the dealership to any two of you to handle somebody like my dad and I!!! We had a great experience from beginning to end. I would recommend you and the dealership to anyone! More
I have bought from Hendrick before and had a great experience. We also have used their service department with reat satisfaction. Steve called to follow through on a lead and we asked for him on thi experience. We also have used their service department with reat satisfaction. Steve called to follow through on a lead and we asked for him on this purchase. Very satisfied. More
Vicki was delightful, helpful and gracious. She was also very knowledgable. Thank you, Vicki, for your help and understanding and care as we had just survived a bad accident. The finance person (I do not very knowledgable. Thank you, Vicki, for your help and understanding and care as we had just survived a bad accident. The finance person (I do not remember his name) was also very helpful and flexible. Thank you again to Vicki. More
I had an excellent experience getting a Honda Accord SE from Hendrick Honda. Mr.Ryan Narus was enthusiastic, responsible and caring. He took ownership of the tasks at hand and made sure that all of my need from Hendrick Honda. Mr.Ryan Narus was enthusiastic, responsible and caring. He took ownership of the tasks at hand and made sure that all of my needs were met with good attention to detail. He made sure that the product fitted around my needs and not the other way. The whole process was seamless and comfortable. A real breath of fresh air. At the end of the afternoon he provided me with a lot of contact information and was genuinely interested in knowing how I got on. He took a photo of me with the car which was a nice touch. I drove away feeling well taken care of and with piece of mind. He is a tribute to the team at Hendrick Honda and embodies everything good in the brand. Highly recommend purchasing/leasing from here and asking for Ryan Narus by name. Thanks for your help and best wishes : Dr.Shashank Mishra,MD. More
I have been buying cars from Kelvin for about 8 years. I am a repeat customer because of Kelvin's professionalism and courtesy. Through the years, he's become a trusted friend. I can depend on him to be am a repeat customer because of Kelvin's professionalism and courtesy. Through the years, he's become a trusted friend. I can depend on him to be truthful and honest, unlike other salesmen (at other dealerships) that I have dealt with that talk fast and just want to make a sale. Kelvin always has my best interest in mind and at heart. He is patient and accomodating with the many "questions" I have. Most of the time, I have to come to the dealership after my work hours...and though I know he's put in a long day himself, Kelvin will stay close by even through the signing of the papers... until I drive away in my new vehicle. I admire and appreciate that Kelvin stays in contact with me each year to make sure that I continue to be satisfied with my Honda vehicle (which I always am)... or even if I'm in the market to change. Hendrick Honda has a very valuable asset...and it's not the cars on the lot; nor the building or property....it's Kelvin Parsons! Thank you Kelvin! More
Melissa made the whole experience of trading my car enjoyable. A great salesperson in every way. I highly recommend Hendrick Honda and Melissa for your car needs. I'm loving my new 2012 Civic. enjoyable. A great salesperson in every way. I highly recommend Hendrick Honda and Melissa for your car needs. I'm loving my new 2012 Civic. More
I went into the dealership to only check the prices of the Civic but all the people were so friendly and very informative, I went back the following day and bought the car. I was buying a car for the fi the Civic but all the people were so friendly and very informative, I went back the following day and bought the car. I was buying a car for the first time and they were great and very patience explaining everything to me. Whenever I need to upgrade my car I will definitely be going back. More