Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hendrick Honda
Charlotte, NC
3,960 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 3,960 reviews
March 04, 2016
Amazing experience Being a college student, buying a brand new car can be an overwhelming process with no family close by for support. I walked in simply looking for ide Being a college student, buying a brand new car can be an overwhelming process with no family close by for support. I walked in simply looking for ideas and walked out happy as can be with my brand new car! Marc Santana jumped right in and helped me find the perfect car for all my wants and needs. He also worked very hard with his manager and was able to get me an even better deal! He was extremely helpful throughout the process and a great guy to work with! I will definitely be recommending this dealer to all my friends and maintaining a relationship with the team during the life of my vehicle. More
by alexismae7
Employees Worked With
Marc Santata
February 05, 2016
CRV Honda 2016 Charles Myers was amazing & everything went smoothly. All questions were answered & then some..Will be buying from here again! Finance went smooth as Charles Myers was amazing & everything went smoothly. All questions were answered & then some..Will be buying from here again! Finance went smooth as well! I have to say I would recommend this dealership, most pleasant experience ever!! More
by Melissa
Employees Worked With
Charlie Myers
January 11, 2016
January, 2016 Outstanding Review This is the second time my husband and I have bought a vehicle at Hendrick Honda on South Blvd. in Charlotte, NC. Tony Howsare in Sales sold us both o This is the second time my husband and I have bought a vehicle at Hendrick Honda on South Blvd. in Charlotte, NC. Tony Howsare in Sales sold us both of these vehicles-the first one after my Financial Adviso,r Matthew McRee with Ameriprise in Blythewood, SC, told us how great this dealership AND Tony are. From quality inventory for all vehicle price ranges to superb customer customer service from those in Sales with Tony (Nate Pearson, Carlos) to those in Finance particularly Dorian Gordon; this dealership is the best we have met up with after 41 years of marriage! My first purchase in 2012 of my dream retirement car, a Honda Odyssey to hold 5 grandchildren, brought us to Tony Howsare who should teach sales people all over the world and in many companies how to sale with the very best customer service we have ever seen. Tony KNOWS his cars and demonstrates an obvious passion for finding the right vehicle for his customers. With Nate Pearson's assistance, my husband and I felt like we were doing business with family members. Dorian Gordon in Finance spent much time with us in finding the best options for paying for my second Honda Odyssey after the first one was totaled by another driver. Dorian treated us with the utmost of respect while displaying MUCH knowledge regarding finance. More
by Jenny Brown
Employees Worked With
Carlos is not listed above, but welcomed us and repeatedly checked on us when Tony had to tend to other aspects of our purchase., Dorian Gordon, Nate Pearson, Tony Howsare
December 02, 2015
Amazing experience great price nice people I went first time just to test drive the car. Charlie and Sam helped very well and gave me upfront price for the 2016 vehicle which I was expecting fo I went first time just to test drive the car. Charlie and Sam helped very well and gave me upfront price for the 2016 vehicle which I was expecting for 2015 CR-V. I roamed around to few other dealership nobody was near to that price. I went back and purchased car, i should have done it on day 1 itself. Thanks Charlie, Sam and Tony, Really appreciate all your help. thanks, More
by Chirag Shah
Employees Worked With
Tony Hansford, Charlie Myers, Sean McLane
November 16, 2015
Service Had both vehicles service here, after trying to deal with another dealership, I took the 20 miles drive to Hendrick...I can't say enough about the ser Had both vehicles service here, after trying to deal with another dealership, I took the 20 miles drive to Hendrick...I can't say enough about the service I received..I am now locked with this dealership..Even though it was busy somehow both service agents remember me, and approach me once my cars were serviced.. Good job ladies and gentlemen More
by Hugh
Employees Worked With
Daniel Smith, Dan Cannon
November 07, 2015
service advisor Kyle Blagg I went to Hendrick Honda for an oil change and tire rotation and asked that they check and adjust the tire pressure if necessary. The 2014 Accord EX c I went to Hendrick Honda for an oil change and tire rotation and asked that they check and adjust the tire pressure if necessary. The 2014 Accord EX coupe has nitrogen inflated tires and the low tire pressure light has never come on. As I am driving home I notice a light lit up on the dashboard that I had never seen before. After I got home I checked the owners manual to find out what the light indicated, it was the low tire pressure light. I had to go back to Hendrick Honda in a driving rain storm and inform the service advisor Kyle Blagg that the low tire pressure light is on. He takes the car back to the service dept. and when he comes back says all the tires were 25psi and they should be 33psi , making it seem like it was somehow my fault.The low tire pressure light was not on when I entered the service department, and had never come on before in the 13 months that I have owned the car. Mr. Blagg never offered an apology for the service dept. allowing my car to leave the dealership with under inflated tires and the low tire pressure light on. I told Mr. Blagg I expected Hendrick Honda's service dept. to be better than that and his dismissive response was "your car is parked out front" and he turned and walked away. The service technician's error was compounded when Mr. Blagg chose to take on an arrogant demeanor instead of saying something like I'm sorry this happened or I'm sorry for the in convenience, had he done that, I would never have written this review. More
by unhappy customer
Employees Worked With
Kyle Blagg
November 03, 2015
Darron McCullough - Service I had such an enjoyable experience at Honda Collision. I wanted to thank Darron for his service and our conversation. You are really great at your job I had such an enjoyable experience at Honda Collision. I wanted to thank Darron for his service and our conversation. You are really great at your job. Even though I came to you having been distressed about my car being hit, you made the experience very delightful and easy. More
by Honda
Employees Worked With
Darron McCullough
October 27, 2015
Deceptive practices I bought a car there 5 and a half years ago. I called back 2 hours after buying the car and told the person who did my financing and sold me an extend I bought a car there 5 and a half years ago. I called back 2 hours after buying the car and told the person who did my financing and sold me an extended warranty that i no longer wanted the exrended warranty. He said tye loan had been made and that he would cancel the extended warranty and i would get the money back when the loan was paid off. The extended warranty was never cancelled and that person no longer works there. $2000 More
by Adamshope
Employees Worked With
Dont remembee
October 19, 2015
They only want your money Quick service replacing the recalled airbag in my CR-V, but when I tried to pick up the car, it had a check engine light and stalled repeatedly in the Quick service replacing the recalled airbag in my CR-V, but when I tried to pick up the car, it had a check engine light and stalled repeatedly in the parking lot. Neither had ever been issues prior to dropping it off, but the service department refused to look into it without charging $110 for diagnostics. I spoke to management and they agreed to read the check engine light. The results eventually showed the issue to be unrelated to the airbag replacement, but it also revealed their lack of commitment to customer service and their only goal to be taking your money. More
by JohnDHuffman
Employees Worked With
Don Gunn
September 21, 2015
Chris Curran-Service I brought my Honda Accord in for my 2nd service. Chris Curran has helped me both times. Both times have been great. Chris was very attentive to what I I brought my Honda Accord in for my 2nd service. Chris Curran has helped me both times. Both times have been great. Chris was very attentive to what I needed. He kept me up to date on my service. Took the time to discuss in detail what they were doing and also answered all my questions that I had for future service. I would definitely recommend them for all your service needs. More
by Norm
Employees Worked With
Chris Curran
