Hendrick Honda
Charlotte, NC
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Service Performed I called the service department on Saturday & was given an appointment for Monday. Tim Whitnerer was the rep that worked with me. He was excellent. It I called the service department on Saturday & was given an appointment for Monday. Tim Whitnerer was the rep that worked with me. He was excellent. It was a pleasure working with him. Mike Angelon More
best experience ever first time taking my accord for service an it was like nothing i have dealt with before. Dennis Sanford greeted me when i pulled my vehicle into the g first time taking my accord for service an it was like nothing i have dealt with before. Dennis Sanford greeted me when i pulled my vehicle into the garage area, imeadiantly started the process an was very nice an informative. all my information was in the system did not have to do anything but go to waiting area, car was finished ahead of time, could not ask for a better experience than the one i had. thank you all an will tell everybody about the buying an service of your dealership. More
Excellent Service Department I experienced excellent service provided by John Miller for my Acura RDX. He was professional and courteous and went through me with the entire bill d I experienced excellent service provided by John Miller for my Acura RDX. He was professional and courteous and went through me with the entire bill details. More
5,000 Mile maintenance check on my 2015 CRV. Since a third party purchased my car for me, this was my first visit to Hendrick. I was very impressed with the service department. It was a quick Since a third party purchased my car for me, this was my first visit to Hendrick. I was very impressed with the service department. It was a quick and comfortable wait in their very convenient lounge. Since I live 80 miles from Hendrick Honda, I had planned to move my service to a Honda dealership closer to where I live, but after this visit I will be returning to Hendrick Honda. More
40 - point check I was interested in evaluation of my 2004 Accord. Dennis explained the nature and scope of the checklup. Everything was done satisfactorily. At thi I was interested in evaluation of my 2004 Accord. Dennis explained the nature and scope of the checklup. Everything was done satisfactorily. At this time I have not yet decided whether to continue driving my car for another several years, or consider purchase of a new one. For your information, if you are reading this, I despise survey questionnaires of this kind. I think they are demeaning to employees, and insulting to customers. I have had considerable experience with questionnaires in the course of my professional career, and I know that they are nearly worthless as sources of information. For example: as regards automobile service, only two ratings are realistically possible: Satisfactory, and Unsatisfactory. In addition, asking me to connect this with social media is an insult. I am completing this only because Mr. Sanford has assisted me capably several times over the years, and I would not want him to be penalized for absence of a review. More
Service Department I dropped my car off for service and my advisor Clarissa Parks kept me updated and called to let me know what I needed done for my car. She was great I dropped my car off for service and my advisor Clarissa Parks kept me updated and called to let me know what I needed done for my car. She was great:) More
very good my name is xing ,i been come here for 6 years already ,they all the way doing a great job ,thanks for everything ,i will come back next time my name is xing ,i been come here for 6 years already ,they all the way doing a great job ,thanks for everything ,i will come back next time More
Service My name is Khloee. I purchased my 2012 accord from Hendrick honda south boulevard. Had my first service appointment this week. Dennis Sanford took car My name is Khloee. I purchased my 2012 accord from Hendrick honda south boulevard. Had my first service appointment this week. Dennis Sanford took care of me. Very professional More
Easy Street Jess Johnson and Sarge Killian made everything really easy when buying my new Honda Odyssey. They had everything ready to go by the time I came in, I Jess Johnson and Sarge Killian made everything really easy when buying my new Honda Odyssey. They had everything ready to go by the time I came in, I just had to start signing. Gave me a better deal than I came in for and treated my family and I great while we were there with lunch and snacks for the kids! It was my third car from there and I will be back! More
Great! Quick and painless maintenance as always! The check in was quick even with the long-ish line. Jeffery was awesome in explaining the parts and services Quick and painless maintenance as always! The check in was quick even with the long-ish line. Jeffery was awesome in explaining the parts and services needed on my car, and as always it was done before expected. Thank you guys. More






