
Hendrick Honda
Charlotte, NC
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I went into the dealership to only check the prices of the Civic but all the people were so friendly and very informative, I went back the following day and bought the car. I was buying a car for the fi the Civic but all the people were so friendly and very informative, I went back the following day and bought the car. I was buying a car for the first time and they were great and very patience explaining everything to me. Whenever I need to upgrade my car I will definitely be going back. More
When my wife and I visited the TrueCar.com website advertised on TV inquiring about purchasing a new Honda Accord LXP we were called and e-mailed from many Honda Dealers in the Charlotte, North Caroli advertised on TV inquiring about purchasing a new Honda Accord LXP we were called and e-mailed from many Honda Dealers in the Charlotte, North Carolina area. One person who called us was Mr Sam Anders with Hendricks Honda. Sam asked if their price quote was compatiable with others we had received. When we replied we had received a lower price from another dealer, Sam said he would check with his supervisors and get right back to us. Within 10 minutes Sam called us back and met the lower price quote from another Honda dealer. We set-up an appointment with Sam at Hendricks Honda and went to see him. Once we met Sam, we realized what a great pleasure he was to deal with. Not only did he reduce the stress level one has with buying a new car, Sam made the whole process truly an enjoyment. He met all of our requirements, and personally made sure everything was satisfactory for us. When the new Honda Accord was delivered, Sam made every effort to show us every detail about the car from the tires to the engine. He even helped us to install all weather floor mats we purchased from the dealer to save our carpet ones due to it still being winter weather. In doing this he accidently cut open his hand on a sharp object under the seat. We felt so bad about it, yet Sam said it was nothing and for us not to worry about it after he washed it and applied a bandage. In summary we would not hesitate to buy another car from Sam Anders. He stuck to his promises and looked out for us during the entire buying process. What a wonderful experience. Sam Anders we feel is a true Asset to Hendricks Honda. More
Jess was the best. She did anything and everything she could to teach me about my new car. She was patient, pleasant, understanding, and courteous. I will buy from her again in the future when the need ar could to teach me about my new car. She was patient, pleasant, understanding, and courteous. I will buy from her again in the future when the need arises. She had a lot to work with when it comes to me. I hate buying new cars or any car for that matter for the time involved. I usually know what I want when I walk in, but it seems to take forever. That is the only negative I can say, but that is really about all dealerships. Too much time to get a deal done! That said I have taken my car to this same dealership for the past two years for service and have been completely satisfied. I would highly recommend this team of professionals any day. Thanks Jess for all your help and knowledge. She knows her cars!!! More
My experience at Hendrick Honda was great. Greg Thomas was awsome! I had been turned down by other dealerships. I really did not think I would be approved just on the past experience at other dealerships. was awsome! I had been turned down by other dealerships. I really did not think I would be approved just on the past experience at other dealerships. Not only did i get the car of my dreams i also have payments that i can afford, and it will be paid off in little time. The finance department is great. I thank you guys for a second chance. I also want to thank you guys for treating me with respect and not like i was not worthy to purchase a car because of past credit issues. I have and will always continue to recommend Hendrick Honda to everyone. I will always purchase my cars from you guys. Thank you so much!!! Yolanda Massey Urban Solutions 1401 Eastway Dr Charlotte NC 28206 More
Frank Realmuto is knowledgeable, efficient, friendly, and truly makes the customer believe they are part of a team caring only for the best in every way. In other words he is a most amazing person with whic truly makes the customer believe they are part of a team caring only for the best in every way. In other words he is a most amazing person with which to deal. More
Greg was great to deal with, very friendly and efficient, and obviously knew his vehicles well. He also followed up with a phone call later in the day. and obviously knew his vehicles well. He also followed up with a phone call later in the day. More
This was our second purchase from Hendrick Honda. The first was a Odyssey van. This purchase was a Hyundai with trading in a honda civic. We have always been a "Honda family" but our daughter needed a first was a Odyssey van. This purchase was a Hyundai with trading in a honda civic. We have always been a "Honda family" but our daughter needed a car that would better handle mountain driving. She had limited funds and came across this car on Hendrickcars.com. It was a transfer car and our salesman, Greg Thomas, was very accomodating in getting the car sent from another dealership in SC. A little problem with the check engine light kept us from getting the car right away. Hendrick Honda went out of their way to get this problem taken care of at their expense. Greg was great in keeping me informed each day of the progress until we could pick the car up. Everything was handled very quickly and professionally. I will certainly purchase my next CRV from Greg! More
Joseph was great to work with. I don't look forward to the car buying experience in general, but Joseph took the pain out of the process and made it as easy as it can be. I look forward to working with h the car buying experience in general, but Joseph took the pain out of the process and made it as easy as it can be. I look forward to working with him on my next purchase. More
The customer service was excellent. I was really taken care of. Mr dragel and mrs Johnson was welcoming and very helpful. I have never been to a dealership with so much caring employees. I recommend this care of. Mr dragel and mrs Johnson was welcoming and very helpful. I have never been to a dealership with so much caring employees. I recommend this dealership along with the people that helped me to my friends. This was a great stress free experience, I felt very welcomed. More
Like so many of the other customers who have written a review, I am most pleased with Hendrick Honda and drive all the way from South Rock Hill for something as easy as an oil change. I know I can go to review, I am most pleased with Hendrick Honda and drive all the way from South Rock Hill for something as easy as an oil change. I know I can go to numerous places closer, but I feel like I am taken care of here. My latest trip Frank, the service manager, went the extra mile to complete a repair that his team was honest enough to disclose that they may have caused. (It was a minor screw that would not thread properly in the oil pan). They let me know upfront what was happeneing and repaired it at no cost to me once I started experiencing leaks. There was no negotiating or questions asked. I trust these guys and they have my business! Lori Hoffman, Rock Hill, SC More