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Hendrick Honda
Charlotte, NC
3,806 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,806 reviews
May 28, 2015
Customer Service Satisfaction from Mr. Jeff Nall My Honda need maintnance service, call for an appointment got an appointment the next day. I was kindly greeted by Mr. Jeff Nall, who gave me excelle My Honda need maintnance service, call for an appointment got an appointment the next day. I was kindly greeted by Mr. Jeff Nall, who gave me excellent customer service. I explained to Mr. Nall that I was on my lunch hour and he said WOW... I will try to accomodate you...he explained the process and kindly ask me to wait in the lounge, even ask if I wanted a bottle of water (I thought was an extra step on his behalf). To my surprise, my car was serviced in approx one hour.... I love this dealership and will try to get my service appointment with you guys from herein. Even got my car appraised which is a neat feature. Thank you Mr. Nall for your service and continue to give that good ole customer service!!!!! More
by lookatme
Employees Worked With
Jeff Nall
May 28, 2015
New Used Car I just purchased my first Honda and I love it. Mr.Franklin Norton and Mr. Nate Pearson made it very easy for someone to buy a car who hasn't made pay I just purchased my first Honda and I love it. Mr.Franklin Norton and Mr. Nate Pearson made it very easy for someone to buy a car who hasn't made payments in 12 years. AWERSOME JOB. More
by Hard person to sell a car
Employees Worked With
Nate Pearson, Frank Norton
May 28, 2015
Excellent Service Clarissa Parks made sure that my car was serviced quickly and efficiently........all done with her usual smile and helpful attitude. I highly recommen Clarissa Parks made sure that my car was serviced quickly and efficiently........all done with her usual smile and helpful attitude. I highly recommend this dealership!! Thanks, Clarissa!!! More
by bestcarever
Employees Worked With
Clarissa Parks
May 28, 2015
Convenient car buying experience I made my inquiries through emails and then negotiated the price. All I had to do after that was walk in and give it a test drive. Ordered my car and I made my inquiries through emails and then negotiated the price. All I had to do after that was walk in and give it a test drive. Ordered my car and signed the papers all in less than hour and half!!! Manny Dasilva had everything ready for me. This is the third car I bought from Hendrick Honda and every time it has been fast and convenient. More
by busymom
Employees Worked With
Andrew Patteson, Manny Dasilva
May 26, 2015
Best in town I have purchased 4 cars from Hendrick honda along with other family members and we all LOVE our cars and the people who help us with them! Jess Johnso I have purchased 4 cars from Hendrick honda along with other family members and we all LOVE our cars and the people who help us with them! Jess Johnson is our favorite of all she makes buying cars easy and she really cares about what your looking for! She is definitely our favorite person there and appreciate the hard work she puts in to get us what we're looking for!! Thanks Jess and Hendrick Honda! More
by LeeAnn13
Employees Worked With
Jess Johnson
May 25, 2015
Service Dave Thomas was my service rep. Mr. Thomas kept me informed on what maintenance I needed for my Honda Accord. And he was very courteous. Dave Thomas was my service rep. Mr. Thomas kept me informed on what maintenance I needed for my Honda Accord. And he was very courteous. More
by emj1
Employees Worked With
Dave Thomas
May 25, 2015
Hendrick Honda - Honda Accord Maintenance Awesome service!!! Tim Whitener helped me out and I will definitely be asking for him in the future. He was very professional, kept me well informed Awesome service!!! Tim Whitener helped me out and I will definitely be asking for him in the future. He was very professional, kept me well informed on the status of my vehicle, and took the time to explain in detail everything that was being done. More
by honda
Employees Worked With
Tim Whitener
May 24, 2015
Car would not start Dave Thomas explained the service policy completely and continued to inform me throughout the service. I purchased a used auto (and have it serviced) Dave Thomas explained the service policy completely and continued to inform me throughout the service. I purchased a used auto (and have it serviced) at Hendrick after moving to Charlotte. My son-in-law recommended I shop at Hendrick. More
by MS53
Employees Worked With
Dave Thomas
May 24, 2015
Amazing once again! Charlie Myers is extremely friendly and knowledgeable when it comes to assisting a new car purchase. This is now the 6th Honda we have gotten through Charlie Myers is extremely friendly and knowledgeable when it comes to assisting a new car purchase. This is now the 6th Honda we have gotten through Mr. Myers, and somehow he exceeds our expectations every time. This is why they will continue to have our business for future sales to come. Gus was also a pleasure to work with and was there to seal the deal. Thank you for such a smooth transaction, I couldn't be happier! More
by fieldsnyder
Employees Worked With
Gus Forbes, Charlie Myers
