Hendrick Honda

Excellent! August 3, 2015 Stefanie Brunner, Appreciate so much your excellent customer service this morning, Monday. You saw me standing there and came August 3, 2015 Stefanie Brunner, Appreciate so much your excellent customer service this morning, Monday. You saw me standing there and came over to take care of me and get the process flowing. The information you shared about my services was full and to the point. Thirdly, when the job was complete, you came immediately to the customer lounge to let me know. Your manner, behavior, is excellent making me feel at ease and safe. Thank you so, so much! Charles Elligson Honda CR-V Owner celligson@yahoo.com More

New Honda Pilot purchase I built the Pilot I was interested in on your web site . It was difficult to find the trim model I wanted . Steve Bagwell responded to my email immedi I built the Pilot I was interested in on your web site . It was difficult to find the trim model I wanted . Steve Bagwell responded to my email immediately..Although Hendrick did not have it in stock ,Steve looked for one for me and was able to find one that was going to be built and shipped to the dealership in a couple of weeks . I was able to place a deposit to hold it , In the meantime they received one like I wanted so Steve contacted me and the deal was completed. Ahead of schedule! The pilot was transferred to Raleigh and delivered to me !! It is beautiful!! I had built this same pilot at about 10 dealerships and Hendrick delivered ! Thank you. By the way a friend who had always been a " van " person is now considering a pilot and I certainly will recommend she call Steve Bagwell when she is ready ! More

Recently purchased my new car Thank you Troy Rivens for making easier my purchase of 2015 Honda Accord. He treated me well and his overall service was excellent . I am enjoying Thank you Troy Rivens for making easier my purchase of 2015 Honda Accord. He treated me well and his overall service was excellent . I am enjoying my New car More

Good Job I go to Steve every time that I can when it comes to servicing our cars. Steve has taken great care of both of our cars and is really good at his job I go to Steve every time that I can when it comes to servicing our cars. Steve has taken great care of both of our cars and is really good at his job. He is knowledgeable and works with a sense of urgency and I like working with him. More

Hendrick Honda John Ward at Hendrick Honda helped me find my dream vehicle. They were able to transfer it from another dealership for free and had it ready for me wh John Ward at Hendrick Honda helped me find my dream vehicle. They were able to transfer it from another dealership for free and had it ready for me when I pulled on the lot. The process was smooth and enjoyable! I would recommend John Ward and Hendrick Honda to anyone looking for a new vehicle! More

excellent dealership The team was AWESOME to work with. Will not use any other dealership. They are very personable, friendly, and treat you fair. Thanks guys, Darlene The team was AWESOME to work with. Will not use any other dealership. They are very personable, friendly, and treat you fair. Thanks guys, Darlene More

Good experience, but did not go the extra mile. I would give them 5 stars but they fell short of my high expectations in 2 areas. 1. Left my wife's car there the whole day for a service. When I I would give them 5 stars but they fell short of my high expectations in 2 areas. 1. Left my wife's car there the whole day for a service. When I got it back it had not been washed. It's not a big deal but my VW dealership I take my car to washes the vehicle every time I take it there unless I ask them not to 'cos of time. It is a nice touch, and a mark of a dealership that goes the extra mile. 2. This was a little annoying, but they take the car key off the set of keys when you drop the car off, then give you just the car key back, and the set of keys are left in the car. Not a huge deal, but it would be nice if they could reattach the key to the set before they return the car. Again not a big deal, but why not go the extra mile and just do it. If they want a 5 star rating, then they need to address those 2 issues. Otherwise all employees were very friendly, and all other aspects of my visit were fantastic. More

Painless experience First time leading a new car. Troy Rivens treated me right with no pressure. Manh Nguyen led me through all the paperwork quickly and effeciiently. First time leading a new car. Troy Rivens treated me right with no pressure. Manh Nguyen led me through all the paperwork quickly and effeciiently. Would recommend. Would return -- five stars More

My experience I want to thank Mr.charlie Meyer and Sam Andern from start to finish they made sure my experience at Hendricks Honda was a pleasant one.. The team at I want to thank Mr.charlie Meyer and Sam Andern from start to finish they made sure my experience at Hendricks Honda was a pleasant one.. The team at Hendricks are excellent everyone you came in contact with made you feel like home. I highly recommend this dealership to everyone..I wish I could give them a 10 star rating.thats how excellent my experience was....thanks again More