
Hendrick Honda
Charlotte, NC
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My overall experience could not have been better. The level of customer service provided was top notch (and I know, I teach it at a financial services call center!). Richard Peacock was very helpful, fr level of customer service provided was top notch (and I know, I teach it at a financial services call center!). Richard Peacock was very helpful, friendly, and knowledgeable. The Sales Manager, Sean McLane was very personable and genuinely gracious when meeting me and my family and newborn son. Gus Forbes is a tremendous individual and bottom-lined the price for me with no haggling. Richard made the whole car buying experience quick and efficient, and got me out of there faster than expected, considering we were really only there to take a look around! I highly recommend this dealership, and especially Richard Peacock. More
The kindness, compassion, attention to detail and respect for my particular financial situation was UNSURPASSED by any other automobile dealership I have ever dealt with in my many years of buying, selling, for my particular financial situation was UNSURPASSED by any other automobile dealership I have ever dealt with in my many years of buying, selling, trading and leasing vehicles. Sean, Vickie and Brendan took me in and treated me as if I was part of their family, with only my best interests at heart. Under rather imposing circumstances that I presented, all three people went ABOVE AND BEYOND themselves to make a deal happen for me that seemed almost impossible when I first walked in and what I had to work with. Outstanding, friendly, warm customer service! Unprecedented! Thank you SO much! More
We had an overall as good of an experience as one could have when purchasing and negotiating on a new vehicle. We hope the future service is just as good! We are enjoying our new van! have when purchasing and negotiating on a new vehicle. We hope the future service is just as good! We are enjoying our new van! More
These guys did an awesome job. I bought my '09 Accord from Hendrick Honda and they did a great job then (2.5 years ago). So this time we came back to them when it was time to trade in our Jeep Grand Che from Hendrick Honda and they did a great job then (2.5 years ago). So this time we came back to them when it was time to trade in our Jeep Grand Cherokee. They gave us a great deal on the trade and got us in a lease with excellent payments. We couldn't be more pleased with how well they treated us and with how fast they were able to get it done. I would definitely recommend anyone using them if you are in the market for a new Honda. Great price, great service and overall great experience. More
Both salesmen, Richard & Manny were great to deal with. Manny was are original salesman of are 2011 Pilot. He was going out of town and not scheduled to work. Richard showed me the new 2012 Pilot wit with. Manny was are original salesman of are 2011 Pilot. He was going out of town and not scheduled to work. Richard showed me the new 2012 Pilot with all the new features, so I traded up. When I came back to complete the paperwork with my wife, Manny showed up? Postponed his trip for us I thought? But no his flight was later that day. So after Richard who did all the paperwork of the sale, gracefully turned us over to are original salesman Manny. I love Hendrick Honda's "no pressure" sale tactics, and will recommend Hendrick's to everyone. Thank you PKM More
I have dealt with this dealership several times, I have complete confidence in Charlie Myers and the management sales and finance staff, I have always been treated with expertise, they make you feel like f complete confidence in Charlie Myers and the management sales and finance staff, I have always been treated with expertise, they make you feel like family. I always recommend this dealership when talking to someone about purchasing a vehicle. The product they sell is excellent and the service provided by the service department is very good. Charlie Myers takes the time to make sure you understand everything about the deal you are requesting, features of the vehicle, making sure it is the right vehicle for you. More
I would like to thank Hendric Honda and my sale's person Richard Peacock and Gabe Dragel for getting me a great deal and financing on my new Honda civic .I Was sent by a friend to Hendric Honda since he pur Richard Peacock and Gabe Dragel for getting me a great deal and financing on my new Honda civic .I Was sent by a friend to Hendric Honda since he purchased a car from this dealership recently.I had already set my eyes on the Honda Civic pre owned however the sales person explained me the pros of brand new car and the cons of used car. He helped me to find a car which is most suitable for me by analysing my requirements and I got exactly what I was looking for and needed. He spent lot of time with me and explaine everything even we went for a long test drive that time he explained most of the functionalities. if you are in the market for a new car make sure you stop by and ask for Richard Peacock great sale's person, He was extremely friendly and professional. He actually seemed to care about my needs. This was my first vehicle purchase and I was extremely satisfied and would definitely recommend him to friends and family. Thank you! More
Excellent Experience! We bought a Honda Odyssey and it was a very smooth and pleasant experience. Steve was able to help us find exactly what we wanted and was very friendly and professional. Highly recom was a very smooth and pleasant experience. Steve was able to help us find exactly what we wanted and was very friendly and professional. Highly recommend this dealership!!! Thank you. More
I have now leased several vehicles through Hendrick Honda. Every experience, including the most recent agreement have been handled in a very professional manner. Sales personnel have listened to my Honda. Every experience, including the most recent agreement have been handled in a very professional manner. Sales personnel have listened to my desires and have made pertinent recommendations based on what I say. They have also brought up suggestions for my consideration. As I have told many of my friends and have related to Hendrick personnel , Hendrick is the best dealership I have ever been associated with. This includes new car sales and Hendrick service! Of special note for my most recent purchase is Chris Wilson. He understood what I was looking for, gave me ideas to consider, and allowed me time to consider my options. When I was ready to decide on the vehicle and the options, he and the Hendrick management team put forward a deal which I found attractive. Gus Forbes has always been there when I was making the deals. His interest in me and his effort to get the right deal has been what I expect but is most often not provided by other dealerships. I will not need a new car for the near future but when I do I will be back to Hendrick to satisfy that need. More