
Hendrick Honda
Charlotte, NC
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Jess Johnson was a joy to work with. She made the process of buying a new car simple, easy, and fast with a pleasant smile coming from both ends of the table. She was straight forward and reliable on her wor of buying a new car simple, easy, and fast with a pleasant smile coming from both ends of the table. She was straight forward and reliable on her word. The staff members of Hendrick Honda are a fenomenal bunch. Hendrick Honda has made my experience of buying a new car second to none. I would recommend this dealership to anyone in the field looking to purchase a new car and who are willing to undergo a free-hassle, free-stress, straight forward process. I could not be anymore enthused with the dealership, staff members, service, or my car. Thank you Hendrick Honda for a great experience in purchasing my new vehicle! More
Hello, My wife and I purchased two Honda Civic's this Hello, My wife and I purchased two Honda Civic's this past Tuesday (one for her and one for our daughter). Gus Forbes, Vickie Athey, and Derek Bud Hello, My wife and I purchased two Honda Civic's this past Tuesday (one for her and one for our daughter). Gus Forbes, Vickie Athey, and Derek Budd provided exceptional customer service. The entire car buying experience was a pleasure and we will be forever grateful. I will definitely recommend the Hendrick Team we worked with to my friends and family. Thanks,and Happy Holidays, Michael, Dixie, and Sydney Heaton More
We walked into Hendrick Honda knowing that we HAD to get a new car, not because we wanted a new one!! You see, my car had broken down again that morning and I was DONE! We meet Gus Forbes and he immediate a new car, not because we wanted a new one!! You see, my car had broken down again that morning and I was DONE! We meet Gus Forbes and he immediately put us at ease with all his wisdom! He worked out all the details at a price we could afford without any stress!!! He introduced us to Vickie Athey, sales consultant and Derek Budd, finance manager! What a wonderful group of people and I know there were many others behind the scene that worked together to make our experience go so smoothly. Vickie was so friendly, knowledgable, and professional! We were aware that she was fairly new to the Hendrick Team, but her ability to make our experience so comfortable was second nature to her! Derek continued the process with ease and we left his office smiling! Our experience was so AWESOME that we retuurned the next day to buy our daughter a new car that will last her through college and beyond We are a proud family of two new beautiful Honda Civic!! Thanks for treating us like family! Dixie Heaton More
I have never leased a car before so I did my homework. I narrowed it down to a few vehicles as well as the time frame I wished to put this together. I had met Richard in a social setting and asked afew que narrowed it down to a few vehicles as well as the time frame I wished to put this together. I had met Richard in a social setting and asked afew questions regarding a lease. I also pointed out to Richard that when I was ready to, and should I choose a Honda, I would be looking for a dealership that would accomodate my needs as well as conducting themselves professionally. In retrospect, Richard was a better salesman than I gave him credit for. I had seen him, following our first introduction, a few times and he never hawked me about my intentions. That tells me that he was listening to me when we first met. I learned that Richard was with Hendrick Honda for sometime which led me to my decision to go with Hendrick for my first lease. If Richard's professionalism outside his working environment was an indicator as to the service I'd get during my dealings with Hendrick Honda it could only be a win/win situation for me. From the moment I walked into the showroom to the day I signed the lease I was engaged by positive people....from the reception desk to the GM. I'm looking forward to a good experience in my first lease and hopefully a long business relationship with Hendrick Honda and Richard Peacock. Barry O'Daniels More
From the time I entered the dealership, I was met with nothing less than professional and friendly Hendrick Honda staff members. I worked with Jess as she introduced me to the new Odyssey. Not only did s nothing less than professional and friendly Hendrick Honda staff members. I worked with Jess as she introduced me to the new Odyssey. Not only did she answered all of my questions, but her interactions were without high pressure sales tactics. It was clear she was quite knowledgeable about Honda products and wanted me to make a decision that was right for me and my family. Whenever I had questions, Jess was prompt with answers. She went over and beyond in her service to me. If you are in need of a new vehicle and want no pressure service, give Jess at Hendrick Honda a call. In addition, Shane answered many of my sales questions with the same professional manner. More
The car that I purchased through Hendrick Honda was a 2012 Honda Civic Si. I had initially put in a request for a quote over the internet, which ended up going to 3 dealers in the surrounding area. The 2012 Honda Civic Si. I had initially put in a request for a quote over the internet, which ended up going to 3 dealers in the surrounding area. The thing that separated Hendrick from the rest was that not only did they contact me almost immediately after putting in the request, they actually picked up the phone and called me. I also liked that Hendrick stayed engaged during the whole process, I didn't hear anything from the other dealerships for quite some time and had no idea where I stood on things. I initially spoke with Ryan Narus, who remained my sales person for the entire purchasing process. I'm glad he did, he was enthusiastic, while still retaining his professionalism, to the point, and generally great to talk with. I'm one of those people that doesn't want to feel as if he's talking with a sales person. I want myself and the sales associate to be on the same level and I felt I got that with Ryan. I figured if I was going to buy a car like a Civic Si, I wanted the entire purchasing experience to be fun, and Ryan pulled that off. Kudos to you Ryan, I really do appreciate that. So, is there anything I can complain about when it comes to Hendrick Honda? This doesn't happen often, but there really isn't. When thinking back to my time spent there I can't think of one thing that didn't work for me. Although I worked primarily with Ryan, I did meet some of the other staff members and every one of them was great to talk with. I want to thank Ryan, and everyone at Hendrick Honda, for making this new car experience an enjoyable one. Mike More
Steve Bagwell is a great sales associate. He has worked with me on two purchases now and has been helpful, efficient, friendly and knowledgeable throughout the process. He provides great follow-up, too. with me on two purchases now and has been helpful, efficient, friendly and knowledgeable throughout the process. He provides great follow-up, too. More
Thanks so much to Richard Peacock, Gabe, Kelly Jo & Wayne Duncan. Without all of you I wouldn't have had such a great experience when I bought my Pilot! You guys are awesome and I must say that I've ne Wayne Duncan. Without all of you I wouldn't have had such a great experience when I bought my Pilot! You guys are awesome and I must say that I've never had such a smooth transaction when purchasing a vehicle! You guys ROCK! :) More
I am extremely please with my choice of a Honda Accord from Hendrick Honda. Richard Peacock was very patience, personable, did not use pressure to sell and was extremely informative. Throught the test dr from Hendrick Honda. Richard Peacock was very patience, personable, did not use pressure to sell and was extremely informative. Throught the test drive to the end of the paper work I have to say this was the best car buying experience that I have ever had hats off to you Richard. Richard has also follow up with 2 calls after the purchase to make sure all was well. I have to say my overall experience with Hendrick Honda was exceptional!! More
Yet again I have been amazed at the high standard of customer service Hendrick Honda offers. This is the second new car I have purchased from this dealer. I have exactly zero complaints about the new ca customer service Hendrick Honda offers. This is the second new car I have purchased from this dealer. I have exactly zero complaints about the new car buying experience. From helping me transfer articles from one car to the other in the pouring rain to braving the lines of traffic to ensure I had my complimentary tank of fuel. Everything I saw and experienced was professional and courteous. Ryan and Sean should be the standard by which Hendrick measures the rest of their new car sales team. More