Hendrick Honda
Charlotte, NC
Filter Reviews by Keyword
By Type
Showing 3,907 reviews
Made an appointment to get my car serviced and a state inspection. I have a service plan that covers the oil change, so when I got my invoice, I called to let them know. I had the unfortunate experience o inspection. I have a service plan that covers the oil change, so when I got my invoice, I called to let them know. I had the unfortunate experience of talking to the worst service advisor I've ever encountered. When I told him about the service plan he asked who it was through and I told him that I had purchased it when I got my car at a Honda dealership in Florida. He got very snippy with me and told me there were several places it could have been purchased from and that I was going to have to call the FL dealership to find out what company it was from. Not that I minded calling, but typically when I have had my car serviced at other dealerships, they called the Honda in FL from where I purchased the plan. So I called the GL dealer and asked what company, and they gave me the policy number and name. I called Honda South Blvd and told the service consultant what I had. He then asked me for the phone number, which he did not ask me for before. I had to call the other dealerships again to get the phone number. When I called back, there wasn't a thank you or screw you to be had. Also, when I got to the dealership to pick up my car, they had unplugged my dash cam and just left the wires hanging. Needless to say, I will not be returning to this dealership for anything. More
a fantastic buyer experience. Marcus knew everything about the vehicle and was patient explaining safety features and how things worked. Marcus knew everything about the vehicle and was patient explaining safety features and how things worked. More
Marcus Covington was extremely knowledgeable, patient and wonderful to work with. You can tell he is passionate about his profession and he enjoys his job which translates to great service. wonderful to work with. You can tell he is passionate about his profession and he enjoys his job which translates to great service. More
The Hendrick staff was very professional and extremely helpful. I’m in the middle of a long road trip and my Accord is driving the best it ever has helpful. I’m in the middle of a long road trip and my Accord is driving the best it ever has More
5 stars as always for Mr. Glen Barker and the team at Hendrick Honda!!! This time my Trailsport was due for EVERY service and there was a slow leak in one of the tires!! Shees Glen Barker and the team at Hendrick Honda!!! This time my Trailsport was due for EVERY service and there was a slow leak in one of the tires!! Sheesh! Everything was completed same day AND had it washed AND they partnered with a finance company so I can actually drive my beautiful SUV to the beach this weekend and not be completely broke!! More
The people are so nice and respectful. The place is always clean. If there is a problem, always willing to listen and solve the problem. The place is always clean. If there is a problem, always willing to listen and solve the problem. More
working with marcus was wonderful, honored all commitments walking in the door and worked with us to get us where we needed to be price wise. super appreciative of him! commitments walking in the door and worked with us to get us where we needed to be price wise. super appreciative of him! More






