
Hendrick Honda
Charlotte, NC
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Great customer service from Colby and Hendrick Honda! Very patient, responsive, and accommodating to our needs and receptive to our questions. They made sure we walked away comfortable with our purchase. Very patient, responsive, and accommodating to our needs and receptive to our questions. They made sure we walked away comfortable with our purchase. More
Glen Barker, our service advisor at Hendrick Honda, always does a great job getting us in and taking care of our cars. We highly recommend him and Hendrick Honda over the other Honda Dealerships in the always does a great job getting us in and taking care of our cars. We highly recommend him and Hendrick Honda over the other Honda Dealerships in the area. More
The team at Hendrick Collision Center was great to work with, my car was in and out in less than 2 weeks after a tire came loose off of a trailer and hit my car. It was such a great process compared to the with, my car was in and out in less than 2 weeks after a tire came loose off of a trailer and hit my car. It was such a great process compared to the last place I went. Brett and the team here were communicative and. transparent. The Initial quote was very similar to the final and they handled all the insurance back end...hopefully i never need to come back, but if I do I'll be back to this location. More
On a trip to S Fla I had an encounter with a storm drain curb that really messed up my front right wheel and not as bad on the rear. Once home I went to Hendrick Honda Charlotte last Thursday expecting to h curb that really messed up my front right wheel and not as bad on the rear. Once home I went to Hendrick Honda Charlotte last Thursday expecting to have to leave my car there. Pulled into the service bay and shortly afterwards I met met by John Sullivan. He looked up my account, asked what happened and then looked at each wheel and took pics. John told me he was pretty sure they could be repaired, but finally determination by the 3rd party company they use for this type of work. He reached out to them and they arrived about 30 minutes later and said they could repair good as new. Took about 2 hours and when I saw the results I was amazed. Impossible to tell there was any damage ever done. No charge and I am so thankful my salesman Will convinced me to purchase the wheel & tire repair warranty. Everything was first rate and could not be happier. This all happened before my first scheduled service visit ( 1,800 miles ) and hope my regular service goes as well. Thank You John Sullivan!!! More