Hendrick Honda

Thank you Marcus Covington for helping us purchase our new Honda. Marcus was very thorough through the process and covered all our questions. new Honda. Marcus was very thorough through the process and covered all our questions. More

We had an Outstanding Sales experience with Will Lackey, and an unprecedented experience with the General Sales Manager, Sean McLane. Everyone that was involved in the sales experience went above and beyond and an unprecedented experience with the General Sales Manager, Sean McLane. Everyone that was involved in the sales experience went above and beyond any reasonable expectation that we have ever experienced at an Auto dealership. Obviously, the experience resulted in us buying a brand new car!!! More

I recently purchased a vehicle from Hendrick Honda Charlotte and had an outstanding experience working with sales specialist Colby C. She was caring, thoughtful, and incredibly personable throughout t Charlotte and had an outstanding experience working with sales specialist Colby C. She was caring, thoughtful, and incredibly personable throughout the entire car-buying process. She never rushed me, allowed everything to move at a pace I was comfortable with, and made what can be a stressful experience feel easy and enjoyable. I was truly blown away, especially since the last time I bought a new vehicle was 12 years ago. Several months later, I returned for my first service visit and worked with Glen B. in the service department. This wasn’t for anything major, just the initial check-in, but he treated me as if it were the most important appointment of the day. I was tight on time, and Glen still managed to provide world-class service, clear communication, and genuine care. Knowing he has been with Hendrick for over two decades, it’s easy to see why—his professionalism and dedication really stand out. Hendrick clearly takes amazing care of their team, and in turn, their team takes exceptional care of their customers. From sales with Colby to service with Glen, I’ve experienced nothing but top-tier, world-class service and would highly recommend Hendrick Honda Charlotte to anyone looking for a new vehicle or reliable service. More

They did a great job in a timely manner, plus he was very helpful and answered all my questions. very helpful and answered all my questions. More

am very dissatisfied with my recent brand‑new vehicle purchase from Hendrick Honda on South Blvd in Charlotte, NC. The dealership initially refused to honor the employee discount I was eligible for, and purchase from Hendrick Honda on South Blvd in Charlotte, NC. The dealership initially refused to honor the employee discount I was eligible for, and I had to escalate the issue before it was finally applied. Additionally, I was sold a brand‑new vehicle sight unseen, which turned out to have multiple manufacturing defects and required warranty repairs the very next day. Throughout this experience, I felt treated as just another transaction. Despite being a loyal Honda customer for more than 11 years, the dealership’s leadership showed no regard for customer loyalty or long‑term relationships. I am extremely disappointed in both the dealership and the vehicle itself. As a result, I do not intend to return to this dealership or purchase another Honda. More

My salesperson was Colby Colson and she was amazing! Every detail about the car buying experience was transparent and honest. She would send me videos of cars she just got in and communicate to me with Every detail about the car buying experience was transparent and honest. She would send me videos of cars she just got in and communicate to me with information about other cars I may be interested in at another Hendrick dealership. She went above and beyond for me every step of the way and that attention and customer service made me feel comfortable and taken care of completely. Ask for Colby when you visit the South Blvd Hendrick Used Car lot and you will not be disappointed with her. Thank you, Colby!! More

Best experience with Senior Rep Chris Robinson at Hendrick Honda. 4th car! Referring my friends. Hendrick Honda. 4th car! Referring my friends. More

Marcus and JR was great! Exceptional service and the technology at the dealership was off the charts! Exceptional service and the technology at the dealership was off the charts! More

Everyone was very helpful in ensuring that we had a successful purchase and helped us figure out the best way to finance it successful purchase and helped us figure out the best way to finance it More

Was a great experience. Our sales person Dana was so very helpful and made the whole experience so easy Our sales person Dana was so very helpful and made the whole experience so easy More