
Hendrick Honda
Charlotte, NC
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When my wife and I first arrived to trade in our Hyundai, I was really nervous and expected to need to be forceful with what I thought I needed. Simply because, my previous interactions when buying/dealing w I was really nervous and expected to need to be forceful with what I thought I needed. Simply because, my previous interactions when buying/dealing with a car haven't been great. Walking in however, everyone was super kind and we were immediately greeted by Stacey. She listened as we went through why we decided to trade our Hyundai in and what we were looking for. She was genuine and enthusiastic which definitely helped with the nervousness I was feeling. She happily walked us through several different cars and test drives that fit what we were looking for and it really felt like she knew what she was talking about. Throughout the entire time we were there, she continued to be relatable and kept us comfortable. After looking at a few cars, we finally settled on a 2023 Honda Civic.... And it's amazing. Great color, looks fantastic, interior looks amazing and comes with all the bells and whistles. Stacey was an absolute joy to work with and really made us feel at home. More
Anyone looking to buy a car should absolutely reach out to Marcus Covington! He’s knowledgeable, friendly, and gave us a great deal. 5 stars! Once you buy at Hendrick Honda on South Blvd, be sure to always to Marcus Covington! He’s knowledgeable, friendly, and gave us a great deal. 5 stars! Once you buy at Hendrick Honda on South Blvd, be sure to always ask for Jeffrey Smith as your Service Advisor! He’s the BEST! More
Marcus Covington at Hendrick Honda Charlotte provides the best customer service. Marcus gave a very thorough tutorial on the vehicle that we purchased. If you need a car, see Marcus Covington at Hendrick Hon best customer service. Marcus gave a very thorough tutorial on the vehicle that we purchased. If you need a car, see Marcus Covington at Hendrick Honda Charlotte. More
Marcus Covington made buying a car a pleasure. He is very knowledgeable about the cars they sell. He also has great customer service skills! He is very knowledgeable about the cars they sell. He also has great customer service skills! More
The saleswoman we interacted with was unprofessional and arrogant. As a sales individual, you should always provide the customer with detailed, knowledgeable information. Basic transactions and concerns sho arrogant. As a sales individual, you should always provide the customer with detailed, knowledgeable information. Basic transactions and concerns should be of the utmost importance. More
We purchased a 2022 Honda CRV hybrid and had taken it in for the first time to get an oil change. The process was flawless, I was at the dealership for approximately 1 hour, received a multi point inspectio for the first time to get an oil change. The process was flawless, I was at the dealership for approximately 1 hour, received a multi point inspection and the car was washed. More
I had a great experience buying my 2024 Honda Civic Sport from Hendrick Honda. Garrett, my sales consultant, was extremely thorough when walking me through the vehicle I had picked out from their online i from Hendrick Honda. Garrett, my sales consultant, was extremely thorough when walking me through the vehicle I had picked out from their online inventory. He made sure to answer every single question I had, and the single occasion he couldn’t answer my question, he found an answer for me nearly immediately. I traveled from out of state to get the car, and Garrett’s communication throughout the sales process was fantastic and made things very easy for me. Matthew and Shane, managers of Hendrick Honda, were extremely professional throughout the process as well. Brad, the finance manager, was extremely helpful and honest as well. I did not feel pushed to add any aftermarket products with my vehicle, and his pitches were grounded in value. He encouraged me to read every single word on every paper I had to sign. Overall, I felt I was treated with the utmost respect and given as much clarity as one would want during the car buying process. I will be buying my next vehicle from the Hendrick family of dealerships, and I would recommend to all of my friends and family that they do the same. More
Excellent service. It was great and easy to work with Raj and Colby throughout the process. Will recommend to others It was great and easy to work with Raj and Colby throughout the process. Will recommend to others More