Hendrick Honda of Charleston

overall good experience. pleasant experience in these trying times. service rep. was very helpful and courteous. Maintenance work was done in a reasonable time and done profes pleasant experience in these trying times. service rep. was very helpful and courteous. Maintenance work was done in a reasonable time and done professionally. very pleased. More

Great Service I was sent all the information about the car that I was interested in long before I went down to talk with the sales representative. When I went there I was sent all the information about the car that I was interested in long before I went down to talk with the sales representative. When I went there the car was pulled around to view and he was able to answer all of my specific questions. The experience of purchasing a new car was very positive. More

Great and fast service I was able to get an appointment the next day. When something came up and I couldn't make it, they rescheduled me without any problems. Staff was fr I was able to get an appointment the next day. When something came up and I couldn't make it, they rescheduled me without any problems. Staff was friendly, service was completed way before expected and the issues were explained to me clearly. More

The maintenance work done is always done correctly and professionally. Mike Callahan stays on top of things. Work always completed on time and work explained to me. professionally. Mike Callahan stays on top of things. Work always completed on time and work explained to me. More

We have gotten our Pilot serviced at Hendrick several times and keep returning because of the excellent team whose sole focus is providing the best customer service. times and keep returning because of the excellent team whose sole focus is providing the best customer service. More

Helpful and super nice Ryan was super friendly on the phone when I first started looking into getting a Civic with answering all my questions about what they had in stock an Ryan was super friendly on the phone when I first started looking into getting a Civic with answering all my questions about what they had in stock and stuff. I finally went into the dealership to look and test drive one, and Glenn was helping me out with that. He explained all the features pretty well so I would understand what did what and made sure I saw the other options of cars they had. Sam helped us with the financial part, and I really appreciate him explaining all the packages and doing what he could to try to bring the prices within our budget. At the end of the day, everyone I interacted with were friendly and professional, and it made my experience buying my first car not as stressful as I was expecting it to be. More

Phew, not as bad as I was expecting. Worked with a rep that was very efficient, friendly and informative. Had a service brake system light come on and right away, Marc knew from the drag Worked with a rep that was very efficient, friendly and informative. Had a service brake system light come on and right away, Marc knew from the drag sound when he started my car, a new battery would be the fix. What I thought was going to be a painful & potentially costly morning, turned out a LOT better than I expected. Also, I was going to other place for oil changes, but turns out dealership is cheaper than I thought. I will be back for continued care of my Honda Civic. Thanks Marc! More

Great service. Very professional staff. Mark Bohlen rocks! He is very professional and always courteous as well. My interactions with other members of the staff have also always been pleasa Mark Bohlen rocks! He is very professional and always courteous as well. My interactions with other members of the staff have also always been pleasant. More

You had Ridgeline that met my needs - you made it happen! Kayla took my email inquiry and found appropriate vehicle. We quickly completed deal over phone and text and we picked Ridgeline up on July 8th. Kay Kayla took my email inquiry and found appropriate vehicle. We quickly completed deal over phone and text and we picked Ridgeline up on July 8th. Kayla is professional, knowledgeable, and friendly and knows her stuff! Sam was thorough and engaging! Both represent the dealership well! More

They did a good job with a fair price and friendly service. Gary Hamilton was very professional. My truck runs good now and I guess they fixed the problem. service. Gary Hamilton was very professional. My truck runs good now and I guess they fixed the problem. More