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Hendrick Honda of Charleston

Charleston, SC

4.9
560 Reviews

1539 Savannah Highway

Charleston, SC

29407

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Showing 560 reviews

June 12, 2019

Really? Last week, while getting an oil change and tire rotation on my 2015 Nisson, I was told the car needed new brake pads. I scheduled this work with Servi More

by Yelrcon
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Sara Williamson, Service Advisor
Jun 16, 2019 -

Hendrick Honda of Charleston responded

I am very sorry to hear about your experience, we always want our customers to have nothing but the best of experiences. Please call the service manager Travis Oltmann at your convenience to discuss it further and see what we can do to keep you as a customer. 843-402-6474

March 10, 2019

Simple, Efficient & Professional Buying Experience Before coming to Hendrick Honda, I had my preconceived assumptions of what my experience would entail. Boy was I wrong. I worked primarily with KC--wh More

by GB - Charleston, SC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HC Al-Shaikhly, Justin Cheatwood, Mark Groetsch
Mar 14, 2019 -

Hendrick Honda of Charleston responded

Hi Gb - Charleston, Sc, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

February 24, 2019

Top notch experience start to finish We arrived without an appointment on a very busy Saturday. We had been to another local dealer whose website was woefully out of date and didn’t have More

by L Myers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Mahnke, Gary Stacks, Mark Groetsch
Feb 27, 2019 -

Hendrick Honda of Charleston responded

L Myers, reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 13, 2019

Worst experience ever in the service department My past 2 service appointments at Hendrick has been the absolute worst experience ever. It doesn’t help that when you want to address the issue with t More

by Monique19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sara Williamson, Travis Oltmann
Jan 17, 2019 -

Hendrick Honda of Charleston responded

We are disappointed to learn of your experience here at Hendrick Honda of Charleston, but will take this opportunity to improve. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you providing this information so we can improve upon our services. We hope to hear from you soon. Hendrick Honda of Charleston

November 23, 2018

2015 Lexus from Michelle Wise I’ve been a customer of Rich Hendricks Honda for 35 years! Once again the experience was exceptional and done with complete professionalism. If anyone More

by Gilly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Wise, Justin Cheatwood, Tony Beasenburg
Nov 24, 2018 -

Hendrick Honda of Charleston responded

Gilly, we're happy you found our staff to be so supportive during your experience here at Hendrick Honda of Charleston. Please don't hesitate to reach out if there's anything additional we can do for you.

November 20, 2018

Honda Experience Everyone was super knowledgeable and patient with me during my first car buying experience. Sam Latto showed me all the features for my new vehicle an More

by Meaghan!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Latto
Nov 22, 2018 -

Hendrick Honda of Charleston responded

Meaghan!, we're happy you found our staff to be so supportive during your experience here at Hendrick Honda of Charleston. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 20, 2018

Awesome! The sales staff greeted my wife and I as soon as we walked in and gave us their undivided attention. My salesman kept us informed throughout the entir More

by kjalexis44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KC Al-Shaikhly, Paul Madden
Nov 20, 2018 -

Hendrick Honda of Charleston responded

Kjalexis44, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Honda of Charleston. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here! Have a wonderful day.

November 17, 2018

Excellent experience If you’re looking for a positive experience always choose Hendrick! Great staff, competitive prices and excellent service. I was in and out with a new More

by Happyhondaowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Underwood Sales and Justin ? finance
November 15, 2018

Best Customer Service Around!! Always greeted with a smile, complimentary customer drop off/pick up, never pushy, they get the job done right the first time. Mike Callahan is so gre More

by JacAttax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Callahan, Robert Loy
Nov 17, 2018 -

Hendrick Honda of Charleston responded

Jacattax, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Honda of Charleston. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 14, 2018

Service Department This is hands down the best service department I have ever visited. The professional manner and customer service is the best!! The friendliness of the More

by Shonuff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa , Travis Oltmann
Nov 17, 2018 -

Hendrick Honda of Charleston responded

Hi Shonuff, thank you so much for your positive comments about Hendrick Honda of Charleston! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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