Hendrick Honda of Charleston

Worst experience ever in the service department My past 2 service appointments at Hendrick has been the absolute worst experience ever. It doesn’t help that when you want to address the issue with t My past 2 service appointments at Hendrick has been the absolute worst experience ever. It doesn’t help that when you want to address the issue with the manager Travis he is just as nasty and doesn’t care to resolve the issue. I bring my car to the dealership because you always hear you will be taken care of better but i could’ve went to Midas or a corner shop and receive better service and customer service than i did here. They will try to out talk you and don’t care to hear your input. The customer is never right. The mechanics don’t really perform the point inspection on your vehicle. I will never take my my car to anything affiliated with Hendrick, I will not give this company any of my money at all. It may not hurt them but it will most definitely will be one less headache for me. Hendrick Honda service department sucks. More

2015 Lexus from Michelle Wise I’ve been a customer of Rich Hendricks Honda for 35 years! Once again the experience was exceptional and done with complete professionalism. If anyone I’ve been a customer of Rich Hendricks Honda for 35 years! Once again the experience was exceptional and done with complete professionalism. If anyone wants a great experience come to Rich Hendricks Honda in Charleston, SC and visit Tony B, Michelle W and Justin C!!!! GOB! More

Awesome! The sales staff greeted my wife and I as soon as we walked in and gave us their undivided attention. My salesman kept us informed throughout the entir The sales staff greeted my wife and I as soon as we walked in and gave us their undivided attention. My salesman kept us informed throughout the entire process and answered every question we had. They went out of their way to make sure we were satisfied. More

Honda Experience Everyone was super knowledgeable and patient with me during my first car buying experience. Sam Latto showed me all the features for my new vehicle an Everyone was super knowledgeable and patient with me during my first car buying experience. Sam Latto showed me all the features for my new vehicle and how to use them. More

Best Customer Service Around!! Always greeted with a smile, complimentary customer drop off/pick up, never pushy, they get the job done right the first time. Mike Callahan is so gre Always greeted with a smile, complimentary customer drop off/pick up, never pushy, they get the job done right the first time. Mike Callahan is so great to work with! More

Service Department This is hands down the best service department I have ever visited. The professional manner and customer service is the best!! The friendliness of the This is hands down the best service department I have ever visited. The professional manner and customer service is the best!! The friendliness of the team is awesome!! More

Oil Change on my 2017 Accord. Servicemen are friendly and capable. The newer Honda Accods require less scheduled maintenace that my older car did, so I see the service people less. Servicemen are friendly and capable. The newer Honda Accods require less scheduled maintenace that my older car did, so I see the service people less. However, Marc is always a pleasure to work with. More

Satisfaction The staff is always friendly. My sales person Mark Bohlen is a Great guy. Over Thanks Hendrick Honda. Outstanding Service. Wait time needs a The staff is always friendly. My sales person Mark Bohlen is a Great guy. Over Thanks Hendrick Honda. Outstanding Service. Wait time needs a little work More

Great experience! By far the best dealership I have ever dealt with. Everyone was truly kind and egar to help and answer any questions honestly! Will no doubt go back i By far the best dealership I have ever dealt with. Everyone was truly kind and egar to help and answer any questions honestly! Will no doubt go back in the future! More