Back

Hendrick Honda of Charleston

Charleston, SC

4.9
557 Reviews

1539 Savannah Highway

Charleston, SC

29407

Directions

By Type

Showing 557 reviews

November 12, 2018

Oil change and tire rotation They provided great service, easily made an appointment online and they were ready for me when I arrived. Quick and friendly employees! I plan to keep More

by Mmcarter1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle
Nov 17, 2018 -

Hendrick Honda of Charleston responded

Mmcarter1, we're happy to hear you had such a positive experience with our team! We're looking forward to your next visit with us!

November 12, 2018

Honda recall for 2018 Accord backup camera software upgrade Telephone service appointment scheduler tried to sell un-needed maintenance services. Upon arrival, Service Advisor Marc Mounts informed me to expect More

by oldguy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marc Mounts
Nov 17, 2018 -

Hendrick Honda of Charleston responded

Hello Oldguy, we appreciate you taking the time to leave us this feedback. We are happy to pass along your comments to the team here at Hendrick Honda of Charleston! We hope to be of service to you again in the future. Best wishes, Hendrick Honda of Charleston

November 10, 2018

Horrible Service Experience Took my Odyssey in for it's first service and an open safety recall. Upon arriving, I was told it should be ready in about 90 minutes. Good. 90 minute More

by Ratliff
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
Nov 17, 2018 -

Hendrick Honda of Charleston responded

Ratliff, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like the opportunity to make this up to you. Please contact our manager at (843) 279-0447 so we can make your experience a positive one.

November 09, 2018

Wonderful experience This was a very wonderful experience. The staff was super amazing. They were kind, helpful and prompt. They got me in and out in a very efficient time More

by Quesha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alisha gatlin
Nov 17, 2018 -

Hendrick Honda of Charleston responded

Quesha, we're happy you found our staff to be so supportive during your experience here at Hendrick Honda of Charleston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 09, 2018

WILL WASTE YOUR TIME This dealership is the absolute worst customer service I have ever received in 39 years! Who leaves someone sitting in waiting room waiting for a rent More

by Structure1628
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Bohlen
October 03, 2018

Sell you a car then drop you I purchased my Honda last month. I wanted to have leather seats installed so I dropped the car off and received a loaner. Returned the loaner when my More

by Lib
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre, Chris Wilkinson, Taylor
October 02, 2018

Thanks Had 2016 Accord serviced for extra safety on trip to Charleston. 3 days later key fob died, 8 days later car battery died. Stranded. Called Hendric More

by Rescued
Recommend Dealer
Yes
Employees Worked With
Don’t know
Apr 10, 2019 -

Hendrick Honda of Charleston responded

Hi Rescued! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 30, 2018

Service from salesmen is excellent Very helpful in dealing with a used car on line. Took time to answer questions and made the experience enjoyable. Prompt responses and attention to de More

by mm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Singer
May 10, 2025 -

Hendrick Honda of Charleston responded

Mm, thank you for sharing your positive experience!

May 18, 2018

3 1/2 hours for the “Express Service” I had a 10:00 appointment. Was told they were really backed up and could be two hours. When I went to the desk at noon, was told they had not started More

by linny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alicia Gatlin
May 11, 2018

Service Appoinment??? I had a 9:15 appointment for an oil change today. When I arrived and asked how long it would be, I was tolde it would be 2-2.5 hours! I informed the More

by John
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Don't know
...
19
...