Hendrick Honda of Charleston

Overall - Courteous and professional staff (sales and service), clean facilities in the showroom and waiting area. Also - must note that upon arrival for service - was immediately seen at my appointment service), clean facilities in the showroom and waiting area. Also - must note that upon arrival for service - was immediately seen at my appointment time. We had been looking to purchase a new vehicle for approximately 4/6 months as our vehicle was getting near 100,000 miles. As to purchasing from Isaac - appreciated his attentiveness to us during our conversation as to a model that would best suit our needs. Must note that followup visits to the dealership for help with the technology - Isaac was there! Reason for choosing Hendrick's was the rating observed on the internet as well as Isaac researching inventory that was being delivered within a relatively short period of time. Our needs were met with model, interior and exterior colors as well as all the perks. In regards to purchasing another Honda - highly recommend Isaac. More

Isaac Roelfsema at Hendrick Honda is an outstanding sales professional! He made my transaction of purchasing my CR-V as easy as possible. He is incredibly knowledgeable about ALL Hondas, not to mention one professional! He made my transaction of purchasing my CR-V as easy as possible. He is incredibly knowledgeable about ALL Hondas, not to mention one of the nicest people in the business that I have ever encountered. I highly recommend you reach out to him when you are ready to purchase a new or used Honda. More

I had a whole long story written, but let’s be honest, who really cares about how stressed and annoyed I was or why, when we called up Hendrick. So here’s the quick version: * We called- Anna was amazin who really cares about how stressed and annoyed I was or why, when we called up Hendrick. So here’s the quick version: * We called- Anna was amazing, knowledgeable, and helpful. Her follow up was excellent without feeling pushy whatsoever, which hooked me from the beginning because it’s so rare in a sales market. * Set us with an appt with Isaac. * Met with Isaac first thing- who had our car pulled up and ready. Knew all about it, its features, etc. even though it was a Nissan. Didn’t push me on something else and accepted I knew what car I wanted. * Isaac is the salesperson for people who really just can’t deal with (stereotypical) salespeople. That’s me! If I start getting pushy/salesy/pressure vibes- I’m out and quickly. * Isaac was seriously amazing. He’s very smart, personable, honest, helpful, and most of all was just straight forward. We asked for what we wanted- he delivered. * He was so great- we came back and bought a second car from him a week later😅 * If we had to buy another car- we wouldn’t hesitate to call Isaac first. * This is the ONLY car dealership (out of many) I’ve ever been to without getting annoyed at any point of the process * We had a complicated situation that another dealership said would be IMPOSSIBLE to get done (out of state stuff) and they handled it without a hitch. WITHOUT A HITCH. More

Best people to work with great inventory and a quick service department. Thank you Isaac and Eric for always looking out for your customers. service department. Thank you Isaac and Eric for always looking out for your customers. More

Got my 4th Honda in a row from this dealership in Charleston. Hendrick Honda always comes through With a good deal on the purchase and great service afterwards. My Salesperson this last time was Isaa Charleston. Hendrick Honda always comes through With a good deal on the purchase and great service afterwards. My Salesperson this last time was Isaac Roelfsema. He went the extra mile to get me a car I wanted and a super deal along with it. Again I am very happy with Hendrick Honda, and I will be looking for IsaC to make another great sale when I return for number 5! This one was a Honda Accord Sport 2022 model. LOVE IT ! check then out...if you are smart, track down Isaac, he knows his stuff. More

I have purchased 6 cars from this dealer and each experience has been perfect. 3 of them from Michelle Wise who goes out of her way to make the process as easy as possible. Hendricks has been a very experience has been perfect. 3 of them from Michelle Wise who goes out of her way to make the process as easy as possible. Hendricks has been a very professional dealer, trustworthy, supportive and makes the process move as smoothly as possible and very customer focused. It was a pleasure this time as in the past to purchase a car and they will always be my 'go to' car dealer. Also, Yaya in finance did a great job too making the process pleasurable, if that is possible when dealing with the financial aspects. LLove my Honda! More

Made the purchase process easy and listened to what I was looking to accomplish. Also went though all the options and set up my Bluetooth and Apple Car Play before I left. looking to accomplish. Also went though all the options and set up my Bluetooth and Apple Car Play before I left. More

I went to a Honda dealership several times about my car making a noise, At first they didn’t hear anything. I got tired of taking time off from work to let this other dealership do a diagnostic test just c making a noise, At first they didn’t hear anything. I got tired of taking time off from work to let this other dealership do a diagnostic test just come back with nothing.So I decided to take it to Hendrick Honda. They customer service was amazing from the time I walked into the door until the time I left. Finally someone heard the noise. By the time I got to the service desk they already ordered the parts for my car. They most definitely has my business from this point forward. I love the wonderful customer service! More