Hendrick Honda of Charleston

An overall great experience! Thinking that my bride would find it easier to work a femaie, I first went to the Hendrick website to find a "strong" female sales person. I located Thinking that my bride would find it easier to work a femaie, I first went to the Hendrick website to find a "strong" female sales person. I located Paige Suttle and called for an appointment. On the phone Paige clearly had good knowledge of the Honda product line. We went to the dealership and she was generous with information and her time. It took a couple more weeks for us to discuss what we wanted to buy. Upon our return, Paige and others at the dealership were very helpful to us. We had many questions for Paige and she patiently worked through all of them. Even during the price discussion, friendliness prevailed! Paige is a 1st class representative of Hendricks Honda. The overall comradery was great--between Paige, Jerry Heesen & Matt Agosto (who were also involved0. They worked so well together. We will recommend Honda & Hendricks to our friends and hope this review will help others to go to the dealership too. More

Mark Groetsch and John Baek After having a difficult time at another Honda dealership in SC, I called Matt DePaulis at Hendrick Honda of Charleston, whom was a recommendation fro After having a difficult time at another Honda dealership in SC, I called Matt DePaulis at Hendrick Honda of Charleston, whom was a recommendation from a good friend of mine. I spoke with him on the phone a few times and he was very upfront and friendly. The day I was able to come up the Hendrick Honda, (I live 2 hours away) Matt DePaulis told me he was leaving at 5pm, he asked if it would be ok to speak with Mark Groetsch. Mark Groetsch was outstanding, he was very polite, friendly, knowledgeable, and he was not pushy at all. I felt very comfortable purchasing my 2014 Honda Civic from him and felt like I left the dealership getting a good deal, which in my opinion, is the way you should feel when you buy a new car. John Baek spoke with me during the time of my visit for financing, he was very personable and easy-going, which I find invaluable when it comes to sales. I would highly recommend Hendrick Honda of Charleston and will do business with them again in the future. More

Mark Groetsch Mark was very informative, polite, helpful, knowledgeable, etc. It made the purchasing experience unusually pleasant. I recommend Mark to anyone who Mark was very informative, polite, helpful, knowledgeable, etc. It made the purchasing experience unusually pleasant. I recommend Mark to anyone who is interested in a no hastle car buying experience. More

After a terrible experience being lied to at Stokes Honda North, I called Paul Zarres at Hendrick. I told him the situation about being given one price and then Stokes adding 500 bucks to it when I got ther North, I called Paul Zarres at Hendrick. I told him the situation about being given one price and then Stokes adding 500 bucks to it when I got there. Paul asked what they originally quoted me and said he would call me back in a few minutes. Within two minutes he called me back with a price that beat Stokes' original LIE, and as a few added bonuses, I got better dealer installed options, a lifetime engine warranty, and honest people to work with. They didn't try to sell my anything extra and I was out of there in about an hour with my new Fit for a great price and no xxxxxxxx from the sales and financing folks. Honesty goes a long way in my book, and Hendrick Honda just got a whole chapter in it. Thanks, Paul. More

Firstly, this is my third vehicle purchased from your dealership, I returned because I received great service overall. Your promise to make sure that your customers are completely satisfied was certainly dealership, I returned because I received great service overall. Your promise to make sure that your customers are completely satisfied was certainly the case with me. All of my concerns were handled promptly and to my satisfaction, I would definitely recommend your dealership to others. Everyone that I had to deal with including your financial section was courteous and answered my questions and explained matters that I did'nt fully understand. More

My wife and I went to Hendrick Honda to look over some certified pre-owned CR-Vs. We met Matt DePaulis, who I had visited with online, and he showed us a low mileage 2009 that was certainly a good buy. certified pre-owned CR-Vs. We met Matt DePaulis, who I had visited with online, and he showed us a low mileage 2009 that was certainly a good buy. We bought the car for my wife! I had also been looking at a Pilot, but needed to wait a bit to purchase. I got an email from Matt describing the 125% of Kelly Blue book on trade-ins available through the end of July 2013, so we went back to Hendrick Honda and Matt gave us an idea of pricing and what colors and models were available. Matt never pushed me, but just answered all my questions. I really liked that approach, as so many sales people tend to try to push you into a car right away. We decided on a blue pilot, and Matt worked with his sales manager to get us both the best deal on the new car, but also the most on our trade-ins. We now have two new hondas in our garage - a 2013 Pilot and a 2009 CR-V, and couldn't be happier. Matt has called us back several times to be sure all is OK, and I told him that my wife wanted wheel locks for the CR-V. He sent me an email later that day saying that Hendrick had those in stock and he was able to get me a discount on the price. I am extremely pleased with Matt DePaulis, and will recommend Matt and Hendrick to anyone interested in another vehicle. Thanks for everything Matt!!! More

After shopping around NC and SC, I ended up at Hendrick Honda in Charleston because of all the feedback I'd read and there straightforward sales. Matt Depauliswas very attentive without being overbearing Honda in Charleston because of all the feedback I'd read and there straightforward sales. Matt Depauliswas very attentive without being overbearing throughout the process. When it was finally time to make the deal, I feel great about my new Accord. I would recommend Matt and Hendrick Honda. More

Had a really good experience with Tyler Mark and the financial guy Paul. Would recommend any of them for points of contact at the dealership. Tyler was knowledgeable, and very easy to get along with. financial guy Paul. Would recommend any of them for points of contact at the dealership. Tyler was knowledgeable, and very easy to get along with. More