Hendrick Honda of Charleston

I decided to trade my 2010 Honda Accord to cut my household expenses. I knew that I wanted to stay with the Honda Team as we have owned Hondas for years. (My daughter also drives a new Honda)Hon household expenses. I knew that I wanted to stay with the Honda Team as we have owned Hondas for years. (My daughter also drives a new Honda)Hondas are reliable vehicles and very safe. I had a budget to stick to and Calvin picked out the perfect car for me, prior to my arrival. I discussed this with him on the phone and as usual, he delivered. All of the staff were very friendly, attending to my needs as soon as I walked in the door. May I help you? May I get you some water? Very hospitable. I am in the Customer Service business and know that a business is judged by the entire staff. Hendrick Honda came through with flying colors. I have recommended this dealership to all of my co-workers, friends and family. More

We are extremely pleased, with the sales service.The briefing we recieved from Frank, was complete,through,and professional, covering all items about the vehicle and leasing.We are very happy with our n briefing we recieved from Frank, was complete,through,and professional, covering all items about the vehicle and leasing.We are very happy with our new Crosstour, and the lease agreement. The lease agreementwas handledby John, leaving no questions unanswered. " Fine job by all " Thanks : Don & Carole Partridge More

Very pleasant experience, smooth effortless process. Process took just about 2 hours, which is a near record in my books. A true pleasure to deal with and I must admit I'm a hard person to satisfy. The Process took just about 2 hours, which is a near record in my books. A true pleasure to deal with and I must admit I'm a hard person to satisfy. They most defiantly will get my return business. Special thanks to Paige Suttle for all the help in making this one the best purchases in a very long time. More

My husband bought a 2012 Jeep Grand Cerokee in July from Hendrick Jeep and we were happy with the experience. After visiting 4 other dealerships and test driving several other vehicles I can say that I sav Hendrick Jeep and we were happy with the experience. After visiting 4 other dealerships and test driving several other vehicles I can say that I saved the BEST for last. As a female buyer I was very pleased to have Paige Suttle as my Salesperson. No pressure!!! Paige did not have to bring in "reinforcements " to make the sale. She did not steer me towards "some other car" just to make a sale . Just the facts in a very friendly and informative manner. Paige Suttle, Tony Beasenburg , and Amy Messer worked togehter to help me purchase the vehicle that I wanted. I LOVE my new CRV! Greatfully C.G. Daniel More

Sam was extremely helpful. This was the first place I looked for a car and found what I wanted immediately. I checked other places and nothing compared. Sam worked with me to get the price down to what looked for a car and found what I wanted immediately. I checked other places and nothing compared. Sam worked with me to get the price down to what I could afford and after a mixup with the tags, he was very helpful in getting that resolved for me. Good sales person and nice person. More

I love my new car, so pleased with my experience. Jason was great and not at all pushy for the sale. I had been shopping for about 2 weeks and he was such a delight to work with compared to experiences to was great and not at all pushy for the sale. I had been shopping for about 2 weeks and he was such a delight to work with compared to experiences to other dealerships. Great job!! More

Jason Wheeler immediately came to us as soon as we entered the lot. He introduced himself and asked if we were interested in anything specific and we told him we wanted to see the Honda Fit. He took u entered the lot. He introduced himself and asked if we were interested in anything specific and we told him we wanted to see the Honda Fit. He took us right to the car, and asked if we wanted to drive it. We did, and he got the keys and he drove us part of the way while explaining all of the buttons on the dash, the warranty, and many details about the car. My husband then drove the car and Jason offered me the front seat so I could get the feel of the car while he rode in the back. Again he answered any question that we had. When we got back to the dealership, he immediately told us what they could offer us as a price and my husband told him what we thought we wanted to pay according to the information my husband had gotten on the internet. Jason went to his supervisor and the supervisor came over and explained that the car had a package installed that we really had not been interested in. My husband still said the price was too high. They finally came up with a very good price..the price my husband had wanted, plus less than half of the extra package. All the while we waited for the financial person, Jason stuck with us offering us beverages and making us as comfortable as possible. Since there was only one financial person working that day and it was a very busy day, it took a while but that was not Jason's fault. He had the car washed and prepped and ready for us and as soon as we finished the financial part (which was very fast and helpful), Jason pulled up in the car and we drove home. It was very good service, and Jason was a very friendly likeable young man. He explained that the dealership would be following up on service and told us to be honest about our experience. On a scale of 1-5 with 5 being the highest, he deserves a 5++ for the service and salesmanship he provided. He has written two emails and called on the phone to make sure we had no questions and were satisfied. We are very satisfied to this point and really like the car. Jean an Frederick Suter More

Been dealing with Hendrick Honda for years and Calvin always has been a top saleman. He knows the product and makes purchases easy and hassle free. Thank you. Ron Abbott always has been a top saleman. He knows the product and makes purchases easy and hassle free. Thank you. Ron Abbott More

I really enjoyed working with Clint, he was very helpful without being pushy. he listned to what I was looking for and made it happen. If and when I return to a Honda I will work with Clint. without being pushy. he listned to what I was looking for and made it happen. If and when I return to a Honda I will work with Clint. More

I was very happy with the service I received from Paige Suttle. She was very knowledgable about the vehicle I was trying to purchase as well as the rest. Overall it was a great experience I would surely re Suttle. She was very knowledgable about the vehicle I was trying to purchase as well as the rest. Overall it was a great experience I would surely recommend her to friends and family. More